Rated 3.7 out of 5 by 248
Rated 5.0 out of 5.0 by Warwick15 Comfortable stop over.
Friendly welcome. Clean and comfortable room. Quiet despite the hotel being busy.Efficient service for breakfast with plenty of choice. Interesting location by the Canal and convenient for the University Of Leeds.Helpful staff at the multi-storey carpark adjacent to the hotel.
16 October 2014
Rated 4.0 out of 5.0 by Mazza89 Good room, poor breakfast
I chose this hotel for the location as it is right next to the New Dock Hall where I was attending a function.
The room was of a decent standard though could have done with a lick of paint. The beds were comfy and the bathroom was good.
I thought the tea/coffee provisions were a bit limited with only one tea bag each but it wasn't a problem as we were out most of the time.
There was a lot of noise from the street so had to keep the window closed.
The downside of our stay was the breakfast. It looked ok but tasted bland. Watery eggs, bland sausages and tasteless beans. No bacon or tomatoes etc so limited in choice. Had to ask for the fruit jugs to be refilled and glasses to drink from.
Reception staff were efficient and booking in and out was easy and quick.
Luckily I was able to book the saver price as I don't think it is worth the full price on the night.
14 October 2014
Rated 2.0 out of 5.0 by Kiaya90 poor service uncomfortable bed
staff at checkout were unhelpful and lazy food was supposed to be served until ten (as stated on menu and other check in staff had told another customer) but when we wanted to order they wouldn't serve anything other than pizza. Didn't even mention that there was a restaurant 100 yds away or inform us of other alternatives. Most uncomfortable bed I have ever slept on and noisy air con unit buzzing outside window all night long.
14 October 2014