Rated 3.8 out of 5 by 338
Rated 3.0 out of 5.0 by Kath S Great Staff, Room not so great
First of all - the staff at Reception - they went out of their way to be helpful to us and other members of our party and I cannot praise them enough. Well done to you all.
The room however left a bit to be desired. The shower head could not be raised, the telephone was broken where it plugs in (and we needed to contact Reception at one point), the loo seat was loose and didn't flush properly, and then from about 10 pm there was a constant noise like a lorry parked outside the door with its engine running. We got the room changed to a better/quieter one, but the experience disturbed our night somewhat. The bed was comfortable, and if everything had worked properly I'd have given a much higher rating.
I repeat however, the staff deserve full marks and more.
23 April 2015
Rated 4.0 out of 5.0 by rufus IS a great welcome
The hotel is in a great quiet position. Near the canal and only a 10 minute stroll into the city centre.
The staff were fantastic, very happy and very helpful.
For a night in Leeds this was great and I would recommend. The only downside was that we had no sofa in the room. So one chair and a bed for the 2 of us to sit on. Apparently a refurb is on the way, so hopefully this will lead to more sitting in the rooms.
Breakfast was great.
I would stay there again
23 April 2015
Rated 4.0 out of 5.0 by Dale End Good Value
The hotel was comfortable, well located for what we wanted to do, and good value.
The cooked breakfast was rather limited and there was a limited choice of eating places nearby.
22 April 2015