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Rated 3.8 out of 5 by 92 reviewers.
Rated 4.0 out of 5.0 by Research on Leicester football match days We arrived only to find out that Leicester City were playing football at home, as the hotel is right next to the stadium we had to sit in the car for near enough an hour until they opened the road and we could check in. At no point when I was booking was I made aware of this, I feel a little note should warn people of match days. Once finally checked in could not fault the staff or the hotel, only slight downside the sofa bed just has a sheet put on so a little uncomfy for my 3 yr old. 26 February 2014
Rated 4.0 out of 5.0 by good nights sleep due to comfortable bed, which makes a nice change. Good, clean hotel. Stayed in accessible room and the wet room was excellent, good powerful shower. Would stay here again if ever in Leicester. Queit area but close to city centre. 5 mins drive to shopping areas, restaurants and cinema 23 February 2014
Rated 4.0 out of 5.0 by Staff very helpful I checked in and was told that I could order food which could be delivered although as a gold elite member a per authorisation of £50 was taked and I was wondering if this is normal practice I mentioned the 200 points I had received at the Watford Junction and was then offered the same here or a free drink . The room was clean and tidy with a variety of TV channels and tea and coffee available. Breakfast was good apart from one of the coffee machines not working and on checking out there were several people waiting to check out at 8 ,30am apart from a few minor points I would return her again There was plenty of car parking spaces and the staff were helpful and very friendly 23 February 2014
Rated 3.0 out of 5.0 by Not my best Holiday Inn Experience Stayed in the Holiday Inn for a business trip, I've stayed in a few holiday inn's and thought it would be as good as my last visit to Shrewsbury which was outstanding. Sadly I was a little disappointed. My Phone and the Wifi didn't get along, Staff didn't seem overly friendly and was asked for a debit\credit card for a deposit on damages to the room. This was a new one for me after staying in Shrewsbury I wasn't asked to provide any details in case of damages to the room. When questioning it I was told every hotel does it. One of my colleagues checked their card while away to find the £50 deposit was taken out and would be refunded if everything was ok. I will be monitoring my credit card and will be seeking a refund on any interest charges incurred if this happens to me. I like Holiday Inn and will be staying again hoping that this was a one off. 21 February 2014
Rated 2.0 out of 5.0 by Heating problems and small beds The location of this hotel is great, nice easy, free parking next to the football stadium. When we entered the room it was freezing cold, however, and after fiddling with the heating for a while realised that it was not working, just blowing out air that was neither hot nor cold. Reception didn't seem surprised and brought up a portable heater. I don't like to sleep in a heated room so we switched it off before going to sleep. This resulted in me waking regularly all night as the small double bed only had a very small double quilt which meant that when two shared the bed, one person ended up with lots of body exposed. It would be good to have larger duvets. The check-in receptionist was friendly and offered extra points for Platinum membership which I chose. She said that they did not give points vouchers but entered this manually themselves, this has not been done.. The receptionist on leaving did not ask how our stay had been and did not wish us a good journey, which is unusual for HI staff. 10 February 2014
Rated 5.0 out of 5.0 by Great Service, comfortable Excellent staff, comfortable. Easy to park at location. Breakfast was good for a HIX 10 February 2014
Rated 5.0 out of 5.0 by Great nights stay for a budget hotel Great all round stay considering the low price, was really impressed.Staff seemed genuine and were happy to chat. Breakfast was a bit poor as there was no bacon on the breakfast. 10 February 2014
Rated 5.0 out of 5.0 by Spacious comfortable rooms A lovely experience, we have stayed in many Express Holiday Inns and would definately recommend Leicester. 03 February 2014
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