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Rated 3.8 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by All round great experience We've stayed a couple of times now and have had no problems with any of the facilities. Staff are friendly and helpful, room is clean and comfortable and breakfast choices are excellent. Planning another stay soon 21 November 2014
Rated 2.0 out of 5.0 by Worst Breakfast Ever This hotel offered the worst breakfast I have ever experienced in any hotel. The 'orange' juice was more like badly flavoured water. The sausages were like dust and the scrambled eggs were dry and hard. The coffee was like water. Not an experience I will be repeating. 16 November 2014
Rated 3.0 out of 5.0 by Good and Bad The hotel and rooms are tired and need updating but I do note there is work under way in the reception. Bed and pillows are soft. There seems to be no difference between firm and soft. Ignored in bar even though there were no others present. Good location though for sport. The plates in the breakfast bar are inadequate for serving hot food, they were only just bigger than tea plates. The hotel is not a horror but it is time for improvement. 15 November 2014
Rated 2.0 out of 5.0 by Overall Review Staff members I have interacted with were very professional and courteous. In terms of the rooms, they are always clean and tidy. The one aspect that needs significant improvement is the food serviced at breakfast. I have previously raised a compliant regarding this but it continue to be below satisfactory levels. There is no taste to the food serviced at breakfast and as a result I have boycotted eating breakfast. As breakfast is the most important meal of the day, it would be ideal for this area of the hotel to improve. Best regards, David White 10 November 2014
Rated 4.0 out of 5.0 by Frühlstück passt nicht zum Rest des Hotels schlechtes Frühstück, Baustelle in der Lobby, freundliches und bemühtes Personal 08 November 2014
Rated 5.0 out of 5.0 Great location Staff are friendly and helpful. Good stay. Would recommend a stay if you are in Leicester. 07 November 2014
Rated 1.0 out of 5.0 by Worst hotel experience. Squeaky bed, stained sheets, unhelpful staff, poor food. I had to request to change rooms and was made to feel like I had done something wrong. 07 November 2014
Rated 2.0 out of 5.0 by not up to normal standard We use Holiday Inn Express 3 or 4 times a year and like the clean fresh standard of your hotels and rooms. However this one was not up to the normal standard. The were major refurbs going on that we were not aware of till we arrived. Breakfast was in a temporary room and the general appearance of the hotel was very worn and tired. Sorry but not up to your normal standard. 06 November 2014
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