Rated 3.8 out of 5 by 133
Rated 4.0 out of 5.0 by mmiikkee leicester overnight
Hotel is conveniently located, depending on reason for visit. For example, it is right next to the football ground, so avoid match days unless going to the game! Staff were friendly and helpful.
03 July 2014
Rated 4.0 out of 5.0 by Broderick Great staff
Lovely comfortable hotel. Pity about the poor quality breakfast.
02 July 2014
Rated 5.0 out of 5.0 by Timbit47 Very comfortable
Very comfortable and overall a very pleasant stay after a long day on the motor way
01 July 2014
Rated 5.0 out of 5.0 by Kez1 very professional service
I stay at lots of Holiday Inn Express hotels around the country. I thought the reception staff were the best I have come across for some time.
Breakfast area could be a bit cleaner but it was busy.
01 July 2014
Rated 3.0 out of 5.0 by bagheera Short Stay
We booked this hotel a few months ago for the Kasabian Summer Solstice gig. It was excellent value for money and overall the hotel is nice and modern.
The room was clean and well maintained with air con and nice comfortable beds. The shower was lovely, strong and powerful unlike most budget hotels and the water was consistently hot. The only gripe I had was that the flush on the toilet wasn't very good. If I went to the toilet and then my partner went just 5/10 minutes after he was unable to flush as the cistern took so long to refill. I also really liked the fact you were fully able to open the windows, most hotels nowadays you can only open the window a crack and I much prefer fresh air over dry air con air.
Breakfast in the morning was ok for what it was - there was only really sausages, beans and scrambled eggs on the hot side and then there were cereals and pastries (inedible as they were rock solid#. Coffee and Tea was nice though.
In the short time we were at breakfast the cleaners made up our room so we were chuffed with that.
The only big complaint I have which I am still completely shocked even happened. Whilst we were at the gig one of our friends who wasn't even staying at the hotel lost us so made his way back to our hotel...he didn't know our room number so asked at reception. He then asked them for a key to our room and was given one. We were not aware of this and arrived back at the hotel at about 2am, attempted to access our room but our key had been wiped because a new one had been issued. We went to reception were given a new key and then when we arrived in our room there was #what we thought was a random# guy sleeping in our bed. I complained at reception straight away and wasn't even offered an apology. In the morning when I checked out I mentioned it again and I was offered a half hearted apology with the normal line of "i'll pass that on to management". I was genuinely annoyed that #even though it was our friend) someone had been asleep in our bed. Made our bed effectively dirty and which we then had to sleep in. I felt I should have been offered some kind of compensation but nothing was offered. All that I kept on thinking was what if someone had just heard my name and room number mentioned in reception asked for a key and then went in and stole some valuables but it seems the hotel staff couldn't see why I was so upset about the situation.
Anyway overall...I would stay again!!
27 June 2014
Rated 4.0 out of 5.0 by DMS537 Convenient for the football stadium
A great location for those visiting both the football and rugby stadiums at Leicester. Its a 15/20 minute walk to city centre. Hotel provides VFM and has the benefit of on site parking. Have stayed a number of times and found the facilities fine last visit hopefully a one off, hot night and air con not working.
26 June 2014
Rated 5.0 out of 5.0 by Jude1 Good location for a business stay
Comfortable and rooms set up to be able to work. Reception staff very welcoming and efficient.
21 June 2014
Rated 5.0 out of 5.0 by Amanda1984 Very nice stay
The hotel is very convenient and comfortable, the staff are very helpfull and nice. Breakfast was excellent, could do with wider choice of hot breakfast options, but in general very tasty :) fast internet, clean rooms, no problems at all. booking.com gave me an option of choosing a smoking room, however on arrival turned out the whole hotel is non smoking. check out could be at 12 instead of 11. would deffinetly reccomend this to anyone looking for a comfortable and reasonably priced hotel in Leicester
18 June 2014
Rated 4.0 out of 5.0 by I_am_from_graz Excellent service but poor breakfast
+ All the staff members showed very good performance.
- Only English breakfast was offered with a small variety of choices.
17 June 2014
Rated 4.0 out of 5.0 by Tina31 Good overnight stop
We have used this hotel twice so far this year, being very convenient to visit our son in University. It is extremely comfortable, the shower is excellent, and the choice at breakfast is amazing. We will certainly be booking again later in the year.
16 June 2014
Rated 5.0 out of 5.0 by Jamie2807 Good hotel
A nice hotel with good comfortable rooms and a really nice tasty breakfast. staff all seemed friendly and helpful
13 June 2014
Rated 4.0 out of 5.0 by CLDltd dinner options
I arrived tired and hungry and asked where I could get food. I was directed to a grill/bar next door, although I would have preferred to buy something to take to my room. Its not always comfortable to eat on your own in a bar when you are female and in a strange town. After my meal I was told I could have ordered room service! There was no information on this in the room, the foyer or on the website. On the plus side the food was good!
10 June 2014
Rated 2.0 out of 5.0 by AJG26 Not the Greatest
Not the greatest Holiday Inn Express experience having stayed in quite a few this was by far the worst. Needs updating and breakfast was poor. Staff when checking in and out were very good and efficient but the night staff when asking about the wifi didn't even lift her head up. Unfortunately we are booked in this hotel again but will look for another in Leicester for future.
06 June 2014
Rated 2.0 out of 5.0 by AJG26 Not the best Holiday Inn Express
Having stayed in quite a number of Holiday Inn hotels, this was by far the poorest. The staff when we checked in and out were very efficient and polite but when we returned in the evening and asked about the wifi access, the girl was busy with her paper work and hardly looked up! Breakfast was poor to say the least.
Sorry but you failed this time and whilst I appreciate it was convenient and budget just didn't do what others have done.
Unfortunately we are booked to stay there again very soon!!!
06 June 2014
Rated 5.0 out of 5.0 by Jackie-Steph All staff pleasant and polite
My daughter and I stayed here for two nights was right next to Leicester stadium . Which was very good as we were there to see one direction playing in a football match for charity . Clean room ,staff very pleasant . not far from town centre .
01 June 2014
Rated 4.0 out of 5.0 by Business79 Confortable but very poor breakfast
Overall not too bad but the breakfast choice let the hotel down
31 May 2014
Rated 5.0 out of 5.0 by soulie101 First class staff, clean comfortable room
Ideal location for an event at Leicester City F.C stadium, not too far from the city centre either. large car park with free parking. The staff were very friendly and efficient. The room was very comfortable and clean and all the appliances were in working order.
The areas where things may be improved are in the breakfast area which we found crowded and there was a shortage of plates.
Also the food in the restaurant was expensive we went to the pub a 5 minutes walk up the road called Local Hero and found similar dishes to those in the restaurant at almost half the price
29 May 2014
Rated 3.0 out of 5.0 by Boaby So-so
Would i stay here again - probably not...
Opted for 2 single beds and got a double bed and sofa bed instead - sofa bed was awful to sleep on. Duvet didnt have cover on them either. Room decor was out dated to the other properties which ive stayed in. 10 minutes before check out time the house keeping staff came and left my door open - whilst i was showering! Kept on banging the door.
Breakfast was poor, especially when i know what IHG are capable of having stayed in various Holiday Inns over the past couple of years.
Poor management is most probably to blame and no doubt i will get a generic reply from their staff thanking me for their stay and trying avoid the real issues with this property.
On the plus side - free parking!
13 May 2014
Rated 5.0 out of 5.0 by David4574 Like a second home
I lived there for 10 months, 3 to 4 nights a week. One the cleanest places I have stayed with really accommodating and friendly staff.
12 May 2014
Rated 5.0 out of 5.0 by M R Ansari Nice river view and value for money
I used my rewards points to stay. The Priority Club membership is really rewarding. The hotel is nicely located with quick access to university of Leicester, city center and adjacent to stadium.
14 April 2014
Rated 4.0 out of 5.0 by Steven64 Good value
As always the service was very good, the rooms as alway very good, only let down is quality and choice of breakfast food, since it changed from full buffet to just egg, sausage and beens.otherwise very good
12 April 2014
Rated 1.0 out of 5.0 by JoVP Convenient for football, otherwise avoid
Booked this hotel not realising it was a football night. When I had stayed previously, it was OK. However this time all the shortcomings were apparent:
1. Staff don't think it a problem that non - football guests are kept awake by unruly children.
2. No advice is offered in advance on how to reach the hotel in view of localised road closures.
3. Very poor breakfast. Lack of food and what was there was a laughable quality.
Overall this place knows it will gain football business, so the rest of us can go to ....
08 April 2014
Rated 4.0 out of 5.0 by NIgelD66 Very good
Exactly what you'd expect... Clean, comfortable room, somewhere to eat etc... All good. Breakfast was a but basic but it was ok.
06 April 2014
Rated 4.0 out of 5.0 by Ce2468 What happened to breakfast
Goo comfy clean hotel. But where was bacon at breakfast?
01 April 2014
Rated 5.0 out of 5.0 by Hubz04 We'll be back!
Second time I've stayed here. Great location, quick walk or taxi to town centre.
Aside from location there is parking and the staff are brilliant. Great price and wry comfortable rooms.
01 April 2014
Rated 5.0 out of 5.0 by RichK82 Basic, clean and perfect for football.
As ever a very nice stay with top staff.
28 March 2014
Rated 1.0 out of 5.0 by Miss P Awful
Check in staff poor, check in process very poor, uncomfortable bed it was on wheels and moved at any opportunity .
This hotel was terrible. Should not be allowed to use the Holiday inn name at all. Wouldn't stay here again if I was paid !
27 March 2014
Rated 4.0 out of 5.0 by GordsGuinness Very friendly reception
Stayed one night, very friendly and helpful reception staff. Rooms as good as any holiday inn express. Not the easiest hotel to find but free car parking and free wifi in room - but very complicated way to use needing to register and the log in using the longest password I've ever seen with 16 characters! But that's not too important, overall this is an ok hotel.
23 March 2014
Rated 5.0 out of 5.0 by SIR BUCKY No prolem Good Night
Free parking and good value as not too far from City. Hotel looks modern and well maintained.. Staff were friendly and helpful enough. Room met all needs with a comfortable bed. Good enough breakfast in a pleasant eating area. Breakfast quality was good and supply of food adequately maintained. Will recommend this hotel
21 March 2014
Rated 3.0 out of 5.0 by ingosixx Very freindly staff
Staff very freindly and helpful.
Room service was fast and very tasty.
16 March 2014