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Rated 3.8 out of 5 by 175 reviewers.
Rated 1.0 out of 5.0 by Worst hotel experience. Squeaky bed, stained sheets, unhelpful staff, poor food. I had to request to change rooms and was made to feel like I had done something wrong. 07 November 2014
Rated 2.0 out of 5.0 by not up to normal standard We use Holiday Inn Express 3 or 4 times a year and like the clean fresh standard of your hotels and rooms. However this one was not up to the normal standard. The were major refurbs going on that we were not aware of till we arrived. Breakfast was in a temporary room and the general appearance of the hotel was very worn and tired. Sorry but not up to your normal standard. 06 November 2014
Rated 5.0 out of 5.0 by Holiday Inn Exprexx Leicester City Nice hotel, close to the King Power Stadium. The rooms were nice and clean. The staff were nice and friendly 06 November 2014
Rated 5.0 out of 5.0 by Excellent hotel -large airy room -comfy bed and sofa bed! We had a really good stay at the hotel. it was a Saturday night and the hotel was full but there was no noise. Parking was easy, the staff very pleasant and friendly. The room was large and airy, comfy beds and as we were Rewards Club member we had free fast Wifi to both our tablet and phone. The breakfast was typical of this chain and all self service which meant there were no delays. It was easy to find off the central Ring road. We will be staying there again. 06 November 2014
Rated 3.0 out of 5.0 by comfortable bed improve on having more parking bays. having irons in each room breakfast area separated from reception and more tables. bed really comfortable and shower really clean, wonderful towels, nightshift staff could be more welcoming with smile - well one in particular. other staff really welcoming and friendly. 31 October 2014
Rated 5.0 out of 5.0 by Very comfortable overnight stay Good value, friendly staff, clean room and good choice of breakfast included in price. (Had to turn the air-con off to sleep as a bit noisy) 31 October 2014
Rated 3.0 out of 5.0 by What you expect This is Holiday Inn Express so you get what you pay for. Don't complain if Rugby or football supporters are staying there too; that's why it is where it is. It is a bit scruffy - one of the lifts was looking a bit troubled - but this is not where you would stay for a family holiday. It does what it tells you it will do, and does that well. And the staff, wherever they may have come from, show the same outstanding friendliness and courtesy you get anywhere in the East Midlands. 23 October 2014
Rated 2.0 out of 5.0 by Below Average No bacon at breakfast!! Seriously? Rubber scrambled egg and disgusting sausage. Yuk! ! Very average tiny bar. And a hotel with zero atmosphere. So not very good then. 23 October 2014
Rated 4.0 out of 5.0 by A good night sleep The most important thing for my visit was a good night sleep. The room was clean modern and comfortable, quiet and warm and I had no issues what so ever. The staff were efficient and polite. The breakfast however was not so good. Sausages were rubbery and cereal was chewy. But it was included in the price, so I didn't complain. Overall 4.5 out of 5. 21 October 2014
Rated 4.0 out of 5.0 by Hotel comodo de ciudad Hotel comodo dentro de la ciudad con personal muy agradable 21 October 2014
Rated 4.0 out of 5.0 by Clean rooms and good service. The rooms were great value for the price, and the service from the staff was also good. 19 October 2014
Rated 3.0 out of 5.0 by Great location makes up for short comings The location is great and made up for the short comings. The room we stayed in was on the side of the hotel close to the football stadium and game day was unbearable and the air conditioning in the room does not work well ( which is to say barely at all) so keeping the windows open is a must. The room and bed were worn and not terrible comfortable. The Saturday night we were there for, they had an event in the ball room, we believe it was a wedding. Given we need to keep the windows open we were up until 2 AM when they finally broke up the party. There were broken beer and liquor bottles all over the parking lot under our window. The hotel staff cleaned the mess up mid-morning on the Sunday. 07 October 2014
Rated 2.0 out of 5.0 by ok position i stay here always when i come to watch football and its always the same no change i think its gone down alot in last few years and breakfast is a joke ,no choice and dry and cold i never eat it i always go and eat else where even do i pay for it we should get choice not to pay if you dont want it 25 September 2014
Rated 4.0 out of 5.0 by Short Stay Good location for De Monfort University and good accommodation. Cooked breakfast is below par.. 24 September 2014
Rated 5.0 out of 5.0 by Friendly modern hotel Loved this hotel. Great location, friendly, helpful staff. The hotel is very well decorated, modern lobby, bedroom and bathroom, felt like a more expensive hotel. First time in a Holiday Inn Express, would definitely visit again. 23 September 2014
Rated 4.0 out of 5.0 by Some disappointments Overall I enjoyed the stay as I use the IHG Brand a lot, but have issues with the lack of alternative restaurants at the location as it is rather isolated, i.e. too far from the City Centre. Also, was not happy that I could not change the settings on the AC, which appears to only blow cold air, no matter how high you adjust the Temperature to, so it was a case of either freeze or turn the AC off altogether so the room gets a bit of warmth. The bed pillows certainly need some real thought! I couldn't tell any difference between Firm and Soft, and because they are so thin, needed three to feel comfortable, they are definitely lacking in quality. 23 September 2014
Rated 5.0 out of 5.0 by Satisfied Enjoyed my stay. Great location and peaceful which helped in total relaxation. 23 September 2014
Rated 5.0 out of 5.0 by Satisfaction Great service and caring staff. I will definitely stay at this location again. 22 September 2014
Rated 4.0 out of 5.0 by Clean and friendly Booked at the last minute, the hotel was very friendly, clean and comfortable and the staff very attentive. Breakfast on Sunday morning could he been a bit better organised but it was all there. Altogether, a pleasant stay. 12 September 2014
Rated 3.0 out of 5.0 by Room Worn Out My room was worn out and tired, which is not what I normally find when staying at HIE's. There was a water mark on the side of the bed, the carpet, chair and sofa in the room were not clean and needed replacing. The staff were friendly and helpful and the rest of the hotel was the usual high standard that you expect from HIE hotels. I suspect that, being next to the Leicester City Football ground doesn't help and that HIE need to realise that this hotel needs to be refurbished on a more recent basis. I stayed at another HIE the following night which was excellent. I always stay at HIE and will continue to do so - just not this one. 12 September 2014
Rated 5.0 out of 5.0 by Good Value. Nice clean rooms and Bathroom. Nice Breakfast, and Nice Bar. Only small issue that the Bar Run out of Bitter Beer, but Alternative Drinks were Good. Overall very good value for money, and I would recommend this hotel. 07 September 2014
Rated 5.0 out of 5.0 by Excellent Hotel This is an excellent hotel to stay at, the staff were brilliant, especially Stavros and Ashley - thank you to them, nothing was too much trouble! 04 September 2014
Rated 4.0 out of 5.0 by Room Comfort We have used this holiday Inn on numerous occasions and it is starting to look a little tired. Staff were really good but for us the bed was much to soft. 02 September 2014
Rated 5.0 out of 5.0 Very good hotel great choice comparing to rate! supportive staff clean rooms 27 August 2014
Rated 5.0 out of 5.0 by Nice and comfortable Stay Hotel looks modern . Room comfortanle. Breakfast adequate. Staff pleasant. Good parking facilities. Could not really ask for much more. 21 August 2014
Rated 4.0 out of 5.0 by Good clean hotel, would stay again Excellent Value, clean room, bathroom, breakfast was very good , lots of choice. There is a steak restaurant next door, and a Nandos and cinema about 5 minute walk away, apart from that very quiet location, wouldn't want to be there on a football day as the hotel is next door to the ground and I assume would be busy. Has free car park where other hotels dont. You can also order from outside, lots of choice as we did, we stayed with 2 young children who loved it. 21 August 2014
Rated 4.0 out of 5.0 by Good location and value Does the job. As usual with Holiday Inn Express hotels, they don't seem to be able to tune in the available Freeview stations on their TVs. Very good value though. 15 August 2014
Rated 4.0 out of 5.0 by Leicester HiEx Does what it says on the tin. Clean and well priced. 15 August 2014
Rated 5.0 out of 5.0 by Good choice for a short city break in Leicester I stayed her in August 2014 with my partner. We were in town for the carnival.he room was good and clean. Very comfortable beds with choice of hard or soft pillows. Had the best sleep I have had in years. The hotel is 5 mins from and 10 Mins from the main Leicester Station and right next to the football ground. We went to the Spur Grill next door for lunch and had fabulous service and good food. We had free breakfast with our booking and it was really better than I expected, wiith an all you can eat - buffet , with hot food , cereals, fruit etc. choice of teas and drinks etc. Staff were very accommodating and were quick to respond to queries.. I will definitely stay here again if I come back to Leicester. 13 August 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Leicester City The room was spacious, clean and tidy and the staff were very friendly and helpful. 10 August 2014
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