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  • 1 888 HOLIDAY
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Rated 3.8 out of 5 by 227 reviewers.
Rated 1.0 out of 5.0 by Worst place to be in Bad Wi Fi, Staff not helpful and water problems can cause you embarassment. 31 March 2015
Rated 5.0 out of 5.0 by Friendly staff and comfortable room The staff are very friendly and helpful. There is a lot of choice for breakfast and the room is very comfortable. 31 March 2015
Rated 3.0 out of 5.0 by Sullen staff and uncomfortable beds The first point is that this hotel is right next to Leicester City football ground. If you plan to stay in Leicester on a match day, avoid this hotel like the plague. It too us hours to get to it because of the traffic. The room was nice, modern and clean. There was no bath however, which for a family with two small boys who have a habit of getting dirty pretty quickly, is not the best. The bed was really uncomfortable, like sleeping on a sack of spuds. A specific competitor has got it right with their Hypnos beds. The staff I have to say were all very sullen, not what I have come to expect from the IHG bran. I have stayed in many of their hotels around the world and have always been greeted with a friendly smile. Not here. Finally, the breakfast. Whilst it's free (so I know I shouldn't complain) the service was poor. There were foods missing, no cutlery or crockery, the coffee and juice machines were not working properly and the choice of hot food was limited. I would not stay in this particular hotel again. A competitor with their nice comfy Hypnos beds and the feshly cooked breakfast would have been a far better choice. Cheaper too! 31 March 2015
Rated 4.0 out of 5.0 by Leicester FC Had my concerns withthe Hotel being next to Leicester City FC however once inside the Hotel everything was to my satisfaction. 31 March 2015
Rated 5.0 out of 5.0 by Convenient location The Holiday Inn Express right next door to the home of Leicester City Football Club! Great convenient location with an on-site american style steak house. Everything a visitor to Leicester could ask for! 30 March 2015
Rated 5.0 out of 5.0 by Convenient location and great value Everything you expect with a decent breakfast included. 26 March 2015
Rated 5.0 out of 5.0 by Great site and great nite! A well appointed hotel close to the city centre and at a reasonable rate. One of the best Holiday Inn Express Hotels that my wife and I have stayed in. Ideal for a holiday in the area and exploring the East Midlands 26 March 2015
Rated 3.0 out of 5.0 by Poor Customer Service I arrived at the Holiday Inn at approximately 10.00pm. I was served by the Customer Service Manager whose name was displayed on the wall behind reception. The Customer Service Manager was not welcoming or friendly. She appeared to be tired and distracted. I paid for my stay on arrival and I was told that my card would be also be pre-authorised. I asked what the pre-authorisation was for as I had no plans to order food or have breakfast in the morning. I was told by the Customer Service Manager, in an abrupt 25 March 2015
  • 2015-04-01T10:47:58.810-05:00
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