Rated 4.1 out of 5 by 62
Rated 4.0 out of 5.0 by mjc1214 Need more channels - But still nice place to stay
Honestly the only complaint is that the Cubs-Cardinal game was on and the channels were blocked which being in the Chicago area you would have thought someone would have been broadcasting it. Oh well. Other than that - we had great service. The rooms were nice and COLD! The way we like it when sleeping. The breakfast - eh - just okay. The area was packed with people and hard to maneuver around to get food. Muffins were a little stale. There was sausage gravy but no biscuits. But hey - the coffee was good and hot and they have a great selection of teas!
31 July 2014
Rated 5.0 out of 5.0 by woody3421 Made us feel at home
Margaret at the front desk was GREAT! She helped us find great places to eat and places to go. She was just very friendly
31 July 2014
Rated 1.0 out of 5.0 by DavidL9114 Can't Get A Good Nights Sleep
Unfortunately this property allows up to 8 or 10 guest to use the same room. Multiple time this has happened during my stay at this property. As they run through the hall late at night.
So, if you are staying for business and want to sleep I suggest another hotel.
29 July 2014
Rated 3.0 out of 5.0 by doggydog didnt care for this place
room smelled and I was over charged $10 breakfast biscuits were like rocks pool is very small
24 July 2014
Rated 5.0 out of 5.0 by A former local Very attentive, friendly and competent staff, Public areas and comfortable guest rooms very clean.
We hosted a wedding at a nearby venue and found the hotel's location ideal for our purpose. We also had a number of complex room requirements with varying arrival/departure dates, different billing set-ups and a number of reservation adjustments that needed to be made at a rather late hour. All were handled flawlessly by the very competent staff. The breakfast facility was always stocked with sufficient food that was tasty and offered enough variety that there was no need to go out for breakfast to a restaurant. Everyone working at this hotel smiles and appears genuinely happy to serve and help the guests feel comfortable. I would highly recommend this hotel to anyone staying in the Libertyville area. It is a great value and a real gem!
24 July 2014
Rated 5.0 out of 5.0 by Martin H Very well maintained lobby
I was disappointed to find that the lobby doors have not been upgraded to self opening type This makes entering very difficult when burdened with luggage.
22 July 2014
Rated 4.0 out of 5.0 by Ollie25 CAT business trip
The facilities at this hotel are up to date and maintaned. The ease of access to the interstate , dining choices, and other requirements is an advantage.
22 July 2014
Rated 5.0 out of 5.0 by MrDMan Very nice hotel at fair price - EXCELLENT OVERALL
I highly recommend the hotel. Very safe, close to restaurants and the Naval bases. Also, a very nice park is across the street. Front desk, food handlers, and cleaning crew were all very friendly and accommodating. I would not hesitate for a moment in selecting this hotel next time I am in the Great Lakes area.
18 July 2014
Rated 2.0 out of 5.0 by maka Do not spend the money
- Hostess was rude
- Wireless internet doesn't reach all of the rooms
- No courtesy hours, and not managed even when complained about noise levels in the hallways after 10:30pm
02 July 2014
Rated 3.0 out of 5.0 by A business visitor No Complaints
This hotel met my expectations for a hotel of this type. The room was good, the hotel was clean. The breakfast food was good and the variety was sufficient to suit different tastes and requirements. The food was attended to and kept fresh.
The staff was excellent. This includes the front desk staff as well as the maids and people attending the food in the breakfast buffet. All staff smiled at the guests, asked how the guests were doing, if the guests needed anything, and seemed to genuinely care about the condition of the guest.
Beyond the usual pleasantries the staff were personable and friendly. This is refreshing and not always encountered at hotels I would otherwise rate as equivalent to this hotel.
Because of the staff I would select this hotel to stay at when I am in the area again.
01 July 2014
Rated 3.0 out of 5.0 by Snacksss Not that impressed
My shower head kept sliding down (handicap room). Plus the rooms need some renovating, especially for the price I paid.
21 June 2014
Rated 5.0 out of 5.0 by gonavyvt good stay
Very clean rooms.
very good breakfast
Very nice staff
10 June 2014
Rated 4.0 out of 5.0 by AlisonS Friendly Staff, Clean Hotel, Lousy Internet
The room was comfortable and clean, the hotel lobby and breakfast area were clean and welcoming. The breakfast quality and selection were great.
We came in to town to watch my son graduate from Navy basic training, with the expectation of my husband being able to work from our room on his laptop during a large portion of our stay. Instead, we didn't have wireless internet in our room (we were told this was an ongoing problem in corner hotel rooms). Our internet jack in our room wasn't functional, so that wasn't an option. The person that came to look at it from the front desk told us he would have someone from maintenance come and change it out. That never happened.
My husband spent half the day dealing with the connectivity issues, and the other half trying to work from a busy hotel lobby (the only place we could really get him connected).
Everything else during our stay was great, and the staff is super friendly. However, this inconvenience really threw a wrench in our whole stay. When we returned home on Sunday, instead of relaxing after a long trip, my husband had to spend the entire day making up work to present to clients Monday morning.
I wouldn't have expected this from any hotel, especially one that is supposed to cater to business clients.
10 June 2014
Rated 4.0 out of 5.0 by JohnTSR Very good but noisy A/C
Everything fine but would like cool quiet sleep other than that my week was ok at work, I come to libertyville once a month usually dodn't really want to put in a live review but here are 50 characters
03 June 2014
Rated 4.0 out of 5.0 by Proud Navy Dad My Stay at H.I. Express Libertyville
I chose this location as I was attending my son's graduation from RTC Great Lakes. Overall my stay was satisfactory. Ongoing construction prevents me from making a more favorable assessment. On the first night of my stay my room smelled of paint fumes and the hallway was under construction.....I believe they were in the process of attaching wall paper. Then there was a wedding party booked on my floor.....THEY WERE LIVE AND IN LIVING COLOR both nights of my stay. I'm sure they could be heard all the way in the lobby but no one ever attempted to stop them. Not that I know of. I'm not a party crasher so I tried my best to block it out. My bed and the pillows were EXCELLANT! Very comfortable. The breakfast was adequate for being on the go. The staff were very pleasant and courteous. I would stay at this Holiday Inn Express again.
03 June 2014
Rated 5.0 out of 5.0 by Proud Momma Midwest Hospitality
The Holiday Inn Express at Libertyville was perfect for our visit to celebrate our son's graduation from the Great Lakes Naval Training Center's Navy Boot Camp. We flew into Milwaukee's General Mitchell International Airport and enjoyed a warm Midwest Greeting at the Holiday Inn Express. The breakfast selections were delicious and very filling. The shuttle to graduation was terrific!! We enjoyed meeting other families of graduates staying at the Holiday Inn Express and relaxed in the Great Room with them. We used the Holiday Express Computer for planning our day trips. We accidentally left our camera's battery charger in the wall of the room on departure. The Desk Staff found it and they are mailing to us. I felt like we were staying with good friends or family at the Holiday Express in LIbertyville and the location is great.
02 June 2014
Rated 3.0 out of 5.0 by Boot Grad Dad Over-all pleasant experience
Nice place to stay over-all. Clean, comfortable rooms and a friendly staff.
31 May 2014
Rated 1.0 out of 5.0 by alms48 Worst Room I have ever had
Air conditioner did not work
Bathroom door would not shut do to new tile put in and door not fixed to fit and be able to close
Toilet was not anchored to floor
no drinking cups
no coffee left in room
18 May 2014
Rated 2.0 out of 5.0 by djbwn a smile goes a long way
A smile goes a long way....too bad there wasn't one at checkin....
18 May 2014
Rated 4.0 out of 5.0 by OneforAll&AllforOne Great location, wonderful beds and overall good value!
Our stayed here was due to our son's boot camp graduation, we were very happy with our choice of hotel. Quiet, comfortable and so close to the base. Hotel was still under renovations so our room was not totally done. You have a mini Shopping Center within a few steps: few restaurants to choose from, Starbucks and a Walgreens for your last minute shopping items. My only disappointment was that we forgot to bring a bottle opener with us and when we ask the front office they were not able to provide one and by that time Walgreens was closed. :(
08 May 2014
Rated 4.0 out of 5.0 by Flowerr Excellent staff
Staff are very kind. My stay was during remodel and my room did not have baseboards and there was paint on the carpet. The best part of this facility is the kind and helpful staff.
05 May 2014
Rated 1.0 out of 5.0 by lovejoy5 Not me!!
I will not recommend this property. Because I was not treated fair at the front desk. but when the man at the first desk recognition for IHG rewards club members then he treated me ok. The hot water in the restroom was to warm for a shower.
05 April 2014
Rated 5.0 out of 5.0 by jackpot1 Sailor grandpa
Staff was very accommodating, helpful, friendly. Would recommend this hotel to anyone.
04 April 2014
Rated 5.0 out of 5.0 by Winter Blue Liberty!!
Here for our son's Boot Camp graduation. Could not have asked for a more attentive staff, comfortable areas to hang out with family, and snacks throughout the day. I have stayed in many H I Express locations and this has one of the most inviting atmospheres. Room was quiet, restful and roomy enough for all of us.
22 March 2014
Rated 5.0 out of 5.0 by Raul+4 Great Hotel!!!
This hotel is in a great location, especially if you happen to be there to visit Naval Station Great Lakes. The staff was wonderful and the rooms were great. My family had a great time while we were there and would definitely recommend it to anyone who is planning a trip to the Chicago area.
20 March 2014
Rated 5.0 out of 5.0 by Arthur J Simply Wonderful!!!!
Kyle, Tony, Margaret & the entire staff were at all times alert, helpful and available to assist any guest as required! They and the entire staff (even maintenance) were always helpful. This Holiday Inn Express is highly recommended and is a pleasure to stay at!!! Excellent representation for Holiday Inn potential.
17 March 2014
Rated 5.0 out of 5.0 by DavidL9114 These people are great
You will enjoy your stay at this property the staff are friendly and warm and inviting. It is a home away from home.
10 February 2014
Rated 4.0 out of 5.0 by DebP11 Nice Hotel
Very comfortable hotel with friendly staff! Food variety for staying 5 days was so-so but no complaints. Maintained clean hotels, even on days of snow however, carpet in room could have been cleaner. Overall, would stay again!
08 February 2014
Rated 4.0 out of 5.0 by PTD2013 Great Staff
The two women that worked the Front Desk while I was there were GREAT. I'll go back just because of them. Ask where the Italian Restaurant is, it's fantastic as the women suggested.
26 January 2014
Rated 4.0 out of 5.0 by Secret10 Comfy
After a difficult time finding the inn, due to construction, It was a pleasure to be greeted by such friendly staff; the room was exceptionally clean, the bed very comfortable, and the breakfast can't complain.
16 January 2014