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Rated 4.3 out of 5 by 220 reviewers.
Rated 4.0 out of 5.0 Excellent staff and spotless hotel The good points: the general hotel facilities are very good and the staff were excellent. There was plenty of good options for breakfast - pretty much something for everyone. The room was spotless and well laid out with good wireless connectivity and a good choice of TV channels. My bad points: the matress was a bit too firm and felt a bit lumpy - although I like a soft matress and find sleeping anywhere but my own bed difficult (so this could just be me). There was a good choice of pillows, with firm and soft options, but I couldn't get the right height for comfortable sleep - again, this could just be me. My main gripe would be the noise from the busy road just outside the hotel. I would have expected better sound insulation from the windows this near to the road, but too much noise crept in. Ear plugs made it ok, but surely this sort of thing should have been designed out of the build? Otherwise, a very clean and pleasant hotel with great staff. 19 December 2014
Rated 5.0 out of 5.0 by great service i felt very welcomed at this hotel. would recomend this hotel to friends and family 18 December 2014
Rated 4.0 out of 5.0 Weekend Away Great value for money if booked early. About half of the displayed costs at reception from memory. Modern and clean, free WiFi and with breakfast, the cost was about the same as Travel Lodge who charge for WiFi and no breakfast. Surprised that they seem to be dog friendly. Glad I wasn't next to the room with the barking dog, but may have been quiet through the night. All in all we would recommend and continue to use. 18 December 2014
Rated 3.0 out of 5.0 by Business Guest Stayed at nicer holiday inns - high price for quality if this hotel - hoped for more 14 December 2014
Rated 5.0 out of 5.0 by Good Value, everything you need the hotel was clean, the staff were nice, the price is cheap and includes breakfast. Overall a good stay 11 December 2014
Rated 5.0 out of 5.0 by great service staff very helpful and friendly. spotlessly clean and comfy 06 December 2014
Rated 5.0 out of 5.0 by Great customer service with friendly and helpful staff. The hotel and breakfast serving staff were very helpful and friendly. The rooms were clean, breakfast choices were quickly made available when they had run out during the serving times. One of the bedside lamps was not working upon arrival but someone immediately investigated when I reported the problem. The hotel is a bit far outside Lichfield city centre to the south west. It's okay if you have a car but the town is accessible by a short taxi ride too. 06 December 2014
Rated 5.0 out of 5.0 by Good value and excellent service We have used this Holiday Inn Express a number of times in recent years. While the beds are a bit small, the attitude and "can do" attitude of the staff make it a great place to stay. This friendly and positive attitude is why we keep coming back. 06 December 2014
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