Rated 4.4 out of 5 by 331
Rated 1.0 out of 5.0 by charleekaz disappointing
business, trip, room wass too hot, phone didnt work to complain, bed too hard and very dissappointing breakfast, no full english!!
June 29, 2015
Rated 5.0 out of 5.0 by JohnTaylo06 Good Experience All Round
Good experience all round. Friendly, efficient, well trained staff.
Their Computer system was down when we arrived they apologised sat us down and offered us a complimentary drink while they sorted it out. It only took twenty minutes and they came over with our key cards.
Very good Customer Service.
June 26, 2015
Rated 5.0 out of 5.0 by Wow48 Helpful Staff
Had a relaxing two night stay in a clean comfortable room. The breakfast was good and plentiful. I realised when I got home that I had left my phone charger in the room. I rang the hotel and a very helpful lady found it and arranged to post it back at no cost to me.
June 25, 2015
Rated 4.0 out of 5.0 by D.M.C Good accommodation for one night
We stayed at the Holiday Inn Express on Wall Island in connection with Lichfield Folk Festival. The room was clean and well presented, although one of the wall lights did not work. For us, the bed was too soft for a good night's sleep. Despite being close to a major road junction, the soundproofing was effective and quiet enough to sleep. Good to see there was a hand towel and bath sheet for each guest, something you don't always get in budget hotels. Breakfast was particularly efficient - the hotel was full and an extra breakfast room had been opened. Staff were busy all the time clearing tables and restocking the food and hot drink facilities.
June 24, 2015
Rated 5.0 out of 5.0 by Devon/ Brummie A good choice
We were visiting the National Arboretum and found this an excellent choice for our stay. Not far from the Arboretum or to Lichfield town centre.
Although no restaurant in the hotel it presented no problem for us. Macdonald's very close for a quick snack or Frankie and Benny's for more varied meals and choice.
Have already recommended this hotel to two friends who intend to do the same as we did.
Cannot fault our experience in any way and will certainly use Holiday Inn Express again if they are of this standard.
June 23, 2015
Rated 5.0 out of 5.0 by GWhittaker Overall Excellent
I give this place 5/5 as the only gripes were minor and for the price, irrelevant.
I like a bath, but we only had a shower (hardly a massive thing)
The sausages in the Breakfast buffet were so peppery I couldnt' eat them. However the scrambled eggs were amazing and the rest of the buffet superb so I can hardly complain.
Overall, an excellent experience.
June 23, 2015
Rated 4.0 out of 5.0 by Para Bliss Stay At Lichfield
This hotel was use by myself and other members of a Military Organisation for a commemorative event at the NMA. The hotel was well above standard and was able to cater for all our needs including our disabled member.
June 23, 2015
Rated 4.0 out of 5.0 by PeteA84 Does what you'd expect well.
As far as HI:Express goes, the Lichfield hotel does everything well. The staff were excellent and facilities were what you'd expect.
There were only 2 poor things of note:
The wifi speeds were just bad (admittedly it was free). I'd expect to be able to load netflix and watch a movie, but the speeds on offer were just about sufficient for basic web surfing.
There are no plug sockets by the bed (and only 2 in the whole room you can use) so do be aware your phone that doubles as your alarm clock will be on charge by the TV or the mini kettle across the room.
June 22, 2015