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Rated 4.3 out of 5 by 123 reviewers.
Rated 5.0 out of 5.0 by Great place to stay These folk really try hard. Well worth a stay. Good bar. Recognise Priority Club members. Good job! 27 November 2013
Rated 4.0 out of 5.0 by Location Great location for midlands and Staffordshire, fair sized room with decent shower. Breakfast selection getting better and no complaints! 25 November 2013
Rated 4.0 out of 5.0 by Enjoyable stay Room was booked on a deal price so with free wifi and breakfast included represented excellent value. On a very personal note I don't enjoy the flattish pillows which is why I had an average night, but overall the hotel is modern, clean, airy, light, functional and staffed by helpful people. They had a lounge bar and offered room service. I will in future always check to see if Holiday Inns are local to my next destination and if they are doing a deal, as I would prefer to stay with them in the future.. It was winter and I arrived in the dark on a very rainy night guided by my satellite and left early the following day similarly so I don't feel qualified to answer questions on location regarding fuel stations supermarkets restaurants whatever, but there is a McDonalds and a Frankie and Bennys within feet so it is well served for the weary traveller, I chose to go to F+B's for my first time, but I wish I had ordered room service ;-) You live and learn... Overall Holiday Inn...95 out of 100.. 24 November 2013
Rated 2.0 out of 5.0 by Not one of the best Holiday Inn Express hotels The price is not to high so you cannot expert to much, but I can say that this is one of the poorest Holiday Inn Expres hotels I have experienced unfortunately 23 November 2013
Rated 5.0 out of 5.0 by Excellent room and good value for money. Very clean room and friendly staff! Slept extremely well and found the whole stay easy and stress free which any hotel should be. I usually find Holiday Inn a little on the expensive side but the room for Lichfield was not only reasonable but also beat the price of several close competitors. Very happy with my stay. 20 November 2013
Rated 5.0 out of 5.0 by Excellent Stay A very enjoyable & positive experience in all aspects, staff exceptionally professional, helpful & friendly. Good value for money.. 14 November 2013
Rated 5.0 out of 5.0 by comfortable room and friendly staff Everything you would expect from a holiday inn express. Comfy room, friendly staff and ample good parking. Food served on site and within walking distance. Had a problem with a noisy room next door one night but this was dealt with immediately by the night staff. Also has a good reception area with small bar and plenty of seating to relax in. Breakfast choices were adequate and well stocked. Overall an excellent hotel close by to amenities and good transport links. 13 November 2013
Rated 5.0 out of 5.0 by Good room and lovely staff. Excellent rooms, very clean and comfortable. Staff friendly but professional and even though they were busy ( hotel full ) they were very helpful. A very user friendly hotel, good location, value for money and a very good experience. 13 November 2013
Rated 4.0 out of 5.0 by Overall very good On the whole the stay was very good. Was suprised that the hotel allowed dogs to stay in the rooms, by chance it didn't disturb my stay but for some I could imagine the loud barking and scratching of the door by one dog down the hall would of seriously disrupted some guests, nothing I've experienced before and in all honesty very surprising for a hotel. 13 November 2013
Rated 3.0 out of 5.0 by Given the wrong room We checked in and went to our room. We couldn't open the door so I went back to reception. I was given another swipe card for the same room. Eventually I swiped in to find the room was already occupied!! Finally on the third attempt we were able to get in to a free room, unfortunately the room absolutely reeked of smoke. It was a non smoking room but the window was open, someone had obviously been smoking in there as it smelt so strong! All in all rather disappointing. 11 November 2013
Rated 4.0 out of 5.0 by Clean room, comfortable bed and friendly service We enjoyed our stay very much. The room was clean, comfortable and pleasantly decorated. The only disappointment was that the room was rather cold. There was no warmth from the radiators, so we assumed the heating hadn't been turned on for the winter, although the reception and dining areas seemed warm. We asked for some more bedding and were given some nice warm blankets, but the room was still cold to return to after a day out. The staff were all friendly and helpful. The scrambled egg at breakfast was too salty and very dry - dried egg? 08 November 2013
Rated 5.0 out of 5.0 by Meets the needs I. Have stayed here a few times, but recently has been a change of staff for the better Good breakfast choices, as well as evening meal choices and good value and quality compared to local eating venues Good access to local and national major routes, Only slight hitch as usual with checking in, although I booked a standard double room, 1 hr later on check in staff say no doubles available, but after I question this one magically appears Albeit a disabled facilities room , so potential customers don't be fooled by this trick. Apart from that nothing untowards too report 01 November 2013
Rated 5.0 out of 5.0 by Value for money Very conveniently located hotel with extremely friendly and helpful staff. Also the online chat desk was extremely helpful as I tried to rectify a mistake I'd made in my pre-paid booking. All in all excellent service and value for money. 31 October 2013
Rated 4.0 out of 5.0 by Good value stay Very good value for money and extremely convenient to a visit to the National Memorial Arboretum which is literally just up the road. Easy to find, free parking, clean and comfortable with breakfast included. Can't ask for more! 30 October 2013
Rated 5.0 out of 5.0 by Lichfield stay Comfortable, welcoming and close to National Arboretum and the delightful town of Lichfield. Would recommend this hotel to anyone. Thank you for a lovely stay. 30 October 2013
Rated 4.0 out of 5.0 by Very Friendly Staff Very accessible location, good, clean and comfortable - but stands out as a place to stay by the staff - very friendly and just make ease out of checking in / out, getting wi fi, refreshments etc .... organised, efficient and professional. Thanks team at Holiday Inn Lichfield! 29 October 2013
Rated 5.0 out of 5.0 by Clean Comfortable and Friendly Service Stayed here on a Saturday night so expected it might be a bit noiser than in the week. Not So - nice quiet room, very friendly staff and everything you needed for a comfortable stay. Would recommend for a leisure or business stay. 27 October 2013
Rated 4.0 out of 5.0 by Comfortable bed, poor breakfast Clean comfortable room, we have stayed there before but first time in a room facing the restaurant/gym across the car park, the reception said that we were on the quiet side, I now know that he must have been joking, you could not leave the window open due to the loud music from the restaurant until the early hours. This was a busy weekend and we were in a large group, there was not enough staff to deal with the bar and reception. The staff who were there were friendly and helpful. The breakfast choice was dreadful, the full English breakfast consisted of scrambled eggs, sausages and beans, the scrambled eggs tasted as if they came from a packet, I resorted to toast and marmalade, if the breakfast was optional I would have chosen to skip it, save the costs and eat at the restaurant or MacDonalds next door. 09 October 2013
Rated 5.0 out of 5.0 by Holiday Inn Express Lichfield Clean & tidy. Friendly staff. Fair bar prices. F&B PLUS MCDONALDS next door for food. 09 October 2013
Rated 4.0 out of 5.0 by In transit Great location for trip between Cornwall and Scotland. 2 minutes drive to M6 Toll. Room comfortable, quiet and clean. Staff helpful. The only downside was arriving for breakfast at 9 o'clock a full 30 minutes before the end of serving and having to ask for bowls, mugs and spoons. There were no croissants and pain au chocolat left. There was no obvious member of staff supervising breakfast. 06 October 2013
Rated 5.0 out of 5.0 by very good experience This was excellent value for money offering good breakfast, comfortable beds and attentive staff/ 03 October 2013
Rated 5.0 out of 5.0 by very good staff made to feel very welcome even when working in the reception all staff excellent and care rooms generally good and food and bar service is good . Staff give good service and care about your views 30 September 2013
Rated 4.0 out of 5.0 by COMFORTABLE STAY WARM WELCOME AND EXCELLENT ROOM. CATERING SIDE OF THE SERVICE CERTAINLY REQUIRES IMPROVEMENT. BREAKFAST CHOICE IS POOR BY COMPARISON TO CONTINENTAL STANDARDS. STAFFING LEVEL NEEDS TO BE INCREASED. ON MY FIRST MORNING THERE WAS NO BREAD FOR TOAST AND NO STAFF PRESENCE IN THE 20 MINUTES THAT I WAS THERE. ALSO THE TROLLY IN WHICH TO PLACE USED TRAYS WAS FULL SO NO WHERE TO CLEAR FURTHER TRAYS FROM. IN THE EVENING ONE YOUNG LADY WAS DEALING WITH RECEPTION, BAR AND DINING ORDERS WHCH DESPITE HER TRYING TO COPE MEANT WAITING FOR SERVICE. THIS AREA CERTAINLY IS NOT THE USUAL STANDARD FOR HOLIDAY INNS THAT I USE REGULARLY. 27 September 2013
Rated 5.0 out of 5.0 by Great hotel We always stay here when visiting my parents. The hotel is very clean and comfortable. The rooms are the best rooms I have ever seen in a hotel in terms of style and facilities. Breakfast is included, which is a rarity in hotels these days. We always get a good deal when booking in advance - great value for money. 27 September 2013
Rated 4.0 out of 5.0 by A comfortable stay The very helpful staff were able to give us an early check in which was so useful. The room and beds were very comfortable, the shower great, our only gripe was that the phone wasn't working and despite reporting that, it was not working when we returned that evening. I'm afraid I cannot recommend the breakfast other than the orange juice! 25 September 2013
Rated 5.0 out of 5.0 by very helpful staff Would return here no problem. Had all we needed for attending a family wedding in Lichfield with reception in Weeford so very convenient for both. Great having Frankie & Benny's and McDonald's close at hand. There is also a Virgin sports centre across the road which you can purchase a day pass for. The hairdresser is really good too. Hotel apparently due for an upgrade soon but really fine as it is. 15 September 2013
Rated 5.0 out of 5.0 by A nice hotel by the main road We came for Bloodstock Open Air festival which took place at Catton Park. The room was clean and quiet. We did not suffer any noise from the highway or plumbing or other guests. Everything looked new and comfortable. We had a nice TV and a kettle. For us it seemed like a pretty big room and the shower was also OK. The breakfast is not really big but it's fine. You can have a croissant, bread and beans, sausage or scrambled eggs. There's also cereal and yogurt. We are vegetarians and it could be nice if there was also some cheese, but we managed fine without it. There was no reasonable public transport so to get to the festival we had to take a cab each day. The hotel's restaurant is great, the prices are reasonable and you have a selection of beers. The staff was pretty friendly. 07 September 2013
Rated 5.0 out of 5.0 by Breakfast Great hotel as usual, however the breakfast on the Thursday morning was a complete let down, as there were no beans or eggs "due to delivery issues". so only cereals & rolls available. 27 August 2013
Rated 5.0 out of 5.0 by Good Stay Just what I had expected. Efficient check in and out. Nice room. Food offering at the hotel was what you need on a one night stay. 26 August 2013
Rated 5.0 out of 5.0 by Excellent accomodation Very helpful friendly staff. Beautifully clean and spacious room. Modern building and furnishings. Speedy check in and check out. Good location easily accessible.. 26 August 2013
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