Rated 4.2 out of 5 by 90
Rated 3.0 out of 5.0 by Kp2000 Bad smell
On arriving room very clean but a strange sicky smell was apparent. On reporting this the receptionist said they would look into it. On our return I was told yes there is a smell I have turned the air freshener up we have no more family rooms so I was stuck with it. It became apparent by the stench and a very wet carpet that a previous tenant had departed with there lunch. We where all pleased to leave in the morning the receptionist did not seem to care and just said I will get the house maids to look in to it.
A very disappointing stay but I suppose you get what you pay for
11 December 2013
Rated 4.0 out of 5.0 by Bryanlw OVERCOOKED
Since Holiday Inn Express introduced a hot food choice to their exceptional inclusive continental breakfast, the service and quality has been very good until this stay. Sausages, scrambled egg and baked beans were on the menu however, the sausages were over cooked and hard, the scrambled egg was flavourless and the baked beans were not tried. Sadly, a big disappointment to very good overnight experience.
11 December 2013
Rated 5.0 out of 5.0 by Bayleaf11 Quiet night.
Our room was at the very end of the building, very close to the roundabout complex where the A5 and A38 meet the M6. Despite this, there was virtually no traffic noise, and we had a peaceful night.
The staff as always were welcoming and helpful.
If I have a criticism it would be the breakfast. The sausages and beans were fine, but the scrambled egg was very rubbery. the toast was good, but I tried the croissants, and they were stone cold and solid, with no way of warming them.
Otherwise we were very satisfied and will be staying again.
10 December 2013