Rated 4.4 out of 5 by 164
Rated 4.0 out of 5.0 by family getaway 2016 Comfortable beds and clean rooms.
Front desk was not friendly,and the air conditioning didn't work well( Maybe it was because we was on the 3rd floor). But over all our stay was good, having a clean room and bathroom as well as the bed being so comfortable made up for everything else.
June 21, 2016
Rated 5.0 out of 5.0 by jamg87 comfortable bed, very courteous staff
Great experience. Staff was very courteous, room was clean but Do not stay next to elevator was loud.
June 21, 2016
Rated 5.0 out of 5.0 by House cleaner Excellent Service
Great hotel, fantastic staff,
No hot water for showers before 6 PM
June 18, 2016
Rated 5.0 out of 5.0 by chuckmont Points
Did not award welcome points as promised. I had to write to IHG rewards to obtain. Just like I have had to do many times with other HIE's. No one has yet explained why.
June 11, 2016
Rated 5.0 out of 5.0 by Ferrer Service
All around Excellent. Power issues when we first got there but the staff handled the the situation very professionally, and showed a genuine concern
June 9, 2016
Rated 4.0 out of 5.0 by SuthernDiva81 Surprising Stay
This was my first time staying at a Holiday Inn Express property. I was very impressed with the overall appearance of the property, the cleanliness of the rooms and the customer service. I will definitely stay at the IHG properties again!
June 7, 2016
Rated 2.0 out of 5.0 by HTP4 Pool was not open, do to winter at the end of May
Staff said pool wasn't open because it was winter. It was Memorial weekend.
June 5, 2016
Rated 3.0 out of 5.0 by nataki1 Nice hotel, indifferent staff.
I travel extensively for work and leisure and 95% of the time I use IHG. But, as nice as this hotel is, and the convenience to the mall, I would not recommend it to anyone again. The staff told me I didn't have a reservation, and after a long drive, it wasn't convenient to sort that out. The staff was just indifferent. I'm used to a friendly staff that shows that they care, but, they were indifferent and a bit immature. Maybe with some re-training they can improve. But, for now, I will not be back.
June 1, 2016