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Rated 4.2 out of 5 by 94 reviewers.
Rated 4.0 out of 5.0 by Recent Stay Had an overall good experience stay at this Holiday Inn. The rooms were clean and the staff was very friendly and accomodating. I did not like the pillows but that is a personnal preference. I would stay here again without a doubt. 16 September 2014
Rated 5.0 out of 5.0 by comfortable bed, clean room We were very comfortable in this room and at the hotel in general. The bed and pillows were nice. I liked that the pillows were labeled soft and firm. Very clean. 09 September 2014
Rated 3.0 out of 5.0 by Poor customer service Will not be staying here again or at any other IHG property. Foul smell in bathroom each day. Internet wasn't completely reliable. Primary concern: Reservations were not accurate and up to date. The hotel had cancelled my reservation upon arrival. Was charged for a no show fee when I changed my reservation through the IHG website. IHG says to contact hotel and the hotel will take care of it, the hotel says to contact IHG. Hasn't been resolved after 3 weeks and hotel management will not return my calls or respond to my emails. I had to go through my credit card to dispute the charges and provide proof that I did indeed alter my reservation. Issue is between IHG and hotel, but neither will address it. 09 September 2014
Rated 5.0 out of 5.0 by Excellent Value This is an excellent property if you want to just relax 08 September 2014
Rated 5.0 out of 5.0 by Comfortable Room Room and Staff Service is excellent. I will prefer choice here when I next time stay in Livermore. 08 September 2014
Rated 5.0 out of 5.0 by Great Front Desk Luis and his staff always go above and beyond whenever I need to ship anything to the hotel, extend my stay, or check out early. Very friendly and accommodating. Highly recommended! 07 September 2014
Rated 5.0 out of 5.0 by Livermoer stay Good hotel and very nice staff - good job Luis and others as well 06 September 2014
Rated 5.0 out of 5.0 by Well located, clean, and relaxing This Holiday Inn Express is located within an office-buildings area. Very quiet during the week end. Good alternative for visitors headed to the Bay Area overall. This hotel will be my first choice when visiting the area. 04 September 2014
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