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Rated 4.5 out of 5 by 380 reviewers.
Rated 4.0 out of 5.0 by Albert Dock Ok but poor breakfast menu compared to other similarly priced hotel chains. 13 December 2014
Rated 4.0 out of 5.0 by Location and comfort For the last 4 years we have stayed regularly at the HIE Albert Dock when visiting our son at Liverpool University. We have enjoyed every time we stayed and have made full use of the area in and around Albert Dock. The Spice Lounge and Vinea in particular. It is so pleasant to be able to leave the restaurent or wine bar and walk just a few yards to a comfortable hotel room. The views of the Dock or Mersey are great to wake up to. The one dissappointment continues to be the standard of the food at Breakfast. That siad, I would still recommend the hotel to anyone visiting Liverpool 12 December 2014
Rated 5.0 out of 5.0 by Wonderful locaction We were greeted nicely and any enquiries were met with a prompt and friendly service. The hotel and domestic staff always said a cheery "good morning/evening" and the room was clean. The temperature in the room ours to control so perfect, and plenty hot water when taking a shower. My only less-than-perfect score comes from the lack of vegan options in the breakfast lounge. There was sometimes soya milk available but no non--dairy spread. A small issue as we were happy with rolls and jam. Hotel wonderfully located on the Albert Dock and our view was excellent. It is just a short walk into the centre of town, and there are many sights to be seen; cathedrals, galleries, museums 08 December 2014
Rated 3.0 out of 5.0 by Great for value The hotel reception was unusual in being placed on the 2nd floor of the building. In all if I was looking for somewhere to stay and I was staying alone or with one other person, then I would be happy to stay at this accommodation. I would not stay in a room with more than 2 people, as I found they cannot adaquately deal with more than 2 people to a room. 06 December 2014
Rated 5.0 out of 5.0 by great location good breakfast friendly staff fab location by docs easy to walk into town good selection for breakfast and buffet meaning no delays very friendly helpful staff with town map and discount vouchers for local restaurants 04 December 2014
Rated 4.0 out of 5.0 by nice room and very nice staff. Unlike a lot of hotels our room was nice temperature,not to hot,not to cold. The bathroom was clean and fitted out to good standard.Towels were good quality.The staff at check in were polite,freindly and very helpful.The lady on the desk showed us how to get to the sites we wanted visit and where the nice restaurants were.Over all a pleasant experience. 03 December 2014
Rated 5.0 out of 5.0 by Affordable Convenient Location for Liverpool Arena shows I chose this hotel based on a previous good experience and love to combine going to a show with being able to enjoy a good night out in Liverpool without the hassle of trying to get home worse for wear. The standard of the room has always been excellent and although in the lively Albert Dock area sufficiently private enough to retire to bed when exhausted by the nightlife . For such a vibrant City a very safe place to stay where you won't be subject to any unwanted attention. The hotel has a mixed clientele who seem to treat each other with friendliness and mutual respect. . Likewise the staff are courteous and helpful . You would have to be very misfortunate not to enjoy your stay. 01 December 2014
Rated 5.0 out of 5.0 by Best holiday inn to date Fabulous building, interesting architecture. Close to the docks area and across from the LG arena. Staff were really delightful. 01 December 2014
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