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Rated 4.5 out of 5 by 347 reviewers.
Rated 5.0 out of 5.0 by Lovely position overlooking Albert Dock Loved the position of this hotel overlooking the Albert Dock. friendly staff, everything you need for simple comfort. 18 October 2014
Rated 4.0 out of 5.0 Helpful staff and a generally comfortable stay The hotel is situated in an interesting and historic area of Liverpool, but may not be as near to the City centre amenities for those who are not so keen on walking. The entrance is not well signed and not easy to spot being off a courtyard. There are several museums/galleries in the immediate area. It can be cold in this area as the hotel is situated on the Mersey front, but the hotel is adequately heated. Soundproofing in the hotel between floors is not good, so expect to hear movement in the room above. Investment in ear plugs would be advisable. Room prices vary a great deal from one night to another, might be worth phoning to see if you can get a better deal, particularly if you are travelling alone. 16 October 2014
Rated 5.0 out of 5.0 by great hotel this hotel is great for visiting albert dock and echo arena good service. 15 October 2014
Rated 5.0 out of 5.0 by always a nice stay we stayed for our anniversary and my birthday . we mentioned this to staff . did not expect anything and we didnt get any special treatment but hey hum. Room was nice and views stunning. Bed was comfortable. Bathroom was ok but back of door a little worn as was floor . Only toiletries were the soaps on the wall . Complimentary tea and coffee with kettle available. Breakfast was ok but nothing to write home about to be honest and it wasnt very warm . The staff were nice and check in and check out was fast and efficient . We got a discount voucher for car park which is an added bonus. I will stay here again as I love this hotel BUT prefer a dock view as its not so noisy . 14 October 2014
Rated 3.0 out of 5.0 by Nice view, Reliable Internet Connection and Comfortable Bed Its central, right at the heartbeat of Liverpool and you can enjoy buzz and activities in the area. Beds are very comfortable, the male staff members are very friendly, helpful and welcoming and you can have great views in some rooms and outside the hotel of the city and the river. Lots to do and lots to see, and I definitely recommend it for a short and / or holiday stay. Enjoy your stay !!! 08 October 2014
Rated 5.0 out of 5.0 by Excellent staff and lovely hotel in a great location Our stay over three nights was excellent in terms of the warm, friendly and helpful staff and a very comfortable room. This hotel is in a great location for enjoying all that Liverpool has to offer and for the views of the River Mersey. 07 October 2014
Rated 5.0 out of 5.0 by Great location This was our third time at the Holiday Inn Express Albert Docks and we stayed for 14 nights. We love the great location with lots of restaurants on hand and within easy walking distance of Liverpool One. Most places are within a reasonable walking distance. We are back there in March to see Paloma Faith at the Echo Arena, a 2 minute walk from the hotel. The staff are very helpful and polite, the rooms are spotless and the beds are very comfy. Can't wait to go back, we absolutely love Liverpool!! Highly recommended. 02 October 2014
Rated 4.0 out of 5.0 by Fantastic location Best location for exploring all Liverpool has to offer, room brilliant with a view of the dock. Breakfast fine. Only gripe is slamming doors at night, shame the hotel hasnt had the guest room door closers set to gently close instead of slamming, kept waking us up throughout the night. But overall a good stay. 30 September 2014
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