Rated 4.5 out of 5 by 184
Rated 4.0 out of 5.0 by Oceans Albert Dock Stay
The room was generally great, as it is built into the old warehouse the layout and stttings are good and unusual.
Only comment is the bed was soft, otherwise great stay.
04 December 2013
Rated 5.0 out of 5.0 by Patsy21 lovely location
We stayed over in order to see a show at the Echo arena and this hotel is great for being handy, 2 minutes walk to the show. We also had a very nice meal at the restaurant next door. Lovely room with a view of the wheel and river. Definitely stay again.
03 December 2013
Rated 5.0 out of 5.0 Wow!
From the moment we arrived we loved this hotel. Better than 4 star hotels we have stayed in in the past.
Lovely staff, endless patience, I locked myself out not once but twice!
Room was wonderful,the stay was a birthday present for my sister and I had asked for a room with a nice view and we certainly got it.
Reasonable prices at the bar and a good hot breakfast.
We would stay again.
02 December 2013
Rated 5.0 out of 5.0 by bobthebuilder72 Excellent hotel
We stayed at this hotel to visit a show at the Echo Arena recently and all I can say is we were extremely pleased. We have stayed at other Holiday Inn Expresses as well as several competitors in the same price bracket but this hotel was far the best we have ever stayed in. The hotel is situated in a a renovated old building right on Albert Dock approximately 150 yards from the Echo Arena which is perfect for anybody looking for somewhere to stay when visiting the arena.
The hotel is immaculate right through and finished to a very high standard for a hotel in this price category. The rooms were very clean and my only gripe was the mattress was too soft for my liking.
We had a double room overlooking the Albert Dock and the big wheel on the Arena complex which was a nice view. The room itself was very spacious for a double with plenty of hanging space, a large flat screen TV providing the usual freeview channels. The bathroom was very clean and spacious and the shower was easily controlled not like other hotels where it is either scalding hot or freezing cold.
Breakfast was the usual self service buffet style and once again for IHG hotels there was no bacon. I cannot blame the hotel for this as I know it is IHG Group policy not to serve Bacon at breakfast in any of their holiday inn express hotels (After reading the number of comments on this hotel and other IHG hotels about the lack of bacon, it really is about time bacon was offered)
The staff were courteous, polite and attentive to all our needs and were very knowledgeable of the area.
01 December 2013
Rated 5.0 out of 5.0 by Highlander60 Pre Christmas break.
Have read mixed reviews but we certainly couldn't complain. When busy at breakfast we just had to say something was running out and it was replenished. We'll certainly be back.
01 December 2013
Rated 5.0 out of 5.0 More than just the usual Holiday Inn
This hotel is MUCH better than the usual Holiday Inn. They have definitely hit on a bonus by using an old red brick warehouse and keeping that look instead of the usual steel/glass/concrete building. It is a lovely building in a lovely part of Liverpool and close enough to walk to Liverpool 1. The very friendly and approachable staff were great. We were going to see Mrs Brown at the Echo Arena, we couldn't have stayed closer!
The staff were great and friendly, the hotel looks new and is very clean. The view from our room was of the Arena and the Mersey.
This is a great hotel, if I ever need to stay in Liverpool again then this is where I'll be staying. I would HIGHLY RECOMMEND this hotel.
30 November 2013
Rated 4.0 out of 5.0 Location
Very good location close to both shops and restaurants. Also very helpful staff who went out of their way to help.
30 November 2013
Rated 4.0 out of 5.0 by Anne9 Great Location for Echo Arena
Overall warm welcome, room was clean and comfortable. Quilt could have been bigger for two, breakfast let it down with it not being topped up so selection was poor, as nothing much there! But staff friendly.
29 November 2013