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Rated 4.5 out of 5 by 383 reviewers.
Rated 5.0 out of 5.0 by Wonderful stay Fantastic location, beautiful building, very friendly staff.. overall excellent stay 16 December 2014
Rated 5.0 out of 5.0 by Good Disabled Access The hotel has wide doors and passageways so it is easy for wheelchair users to move around. Provision of free disabled parking spaces on site is real bonus at this location. 16 December 2014
Rated 4.0 out of 5.0 by Comfortable stay Everything was great about the stay apart form the breakfast choice which was somewhat limited however have to appreciate that it is an Express. Instructions for car parking confusing as the multi story I was directed to being refurbished 15 December 2014
Rated 4.0 out of 5.0 by Albert Dock Ok but poor breakfast menu compared to other similarly priced hotel chains. 13 December 2014
Rated 4.0 out of 5.0 by Location and comfort For the last 4 years we have stayed regularly at the HIE Albert Dock when visiting our son at Liverpool University. We have enjoyed every time we stayed and have made full use of the area in and around Albert Dock. The Spice Lounge and Vinea in particular. It is so pleasant to be able to leave the restaurent or wine bar and walk just a few yards to a comfortable hotel room. The views of the Dock or Mersey are great to wake up to. The one dissappointment continues to be the standard of the food at Breakfast. That siad, I would still recommend the hotel to anyone visiting Liverpool 12 December 2014
Rated 5.0 out of 5.0 by Wonderful locaction We were greeted nicely and any enquiries were met with a prompt and friendly service. The hotel and domestic staff always said a cheery "good morning/evening" and the room was clean. The temperature in the room ours to control so perfect, and plenty hot water when taking a shower. My only less-than-perfect score comes from the lack of vegan options in the breakfast lounge. There was sometimes soya milk available but no non--dairy spread. A small issue as we were happy with rolls and jam. Hotel wonderfully located on the Albert Dock and our view was excellent. It is just a short walk into the centre of town, and there are many sights to be seen; cathedrals, galleries, museums 08 December 2014
Rated 3.0 out of 5.0 by Great for value The hotel reception was unusual in being placed on the 2nd floor of the building. In all if I was looking for somewhere to stay and I was staying alone or with one other person, then I would be happy to stay at this accommodation. I would not stay in a room with more than 2 people, as I found they cannot adaquately deal with more than 2 people to a room. 06 December 2014
Rated 5.0 out of 5.0 by great location good breakfast friendly staff fab location by docs easy to walk into town good selection for breakfast and buffet meaning no delays very friendly helpful staff with town map and discount vouchers for local restaurants 04 December 2014
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