Rated 4.5 out of 5 by 289
Rated 5.0 out of 5.0 by She62 Friendly staff, very clean hotel.
The staff at this hotel were all super friendly and helpful. The hotel was impeccably clean in every area. The room was spacious and comfortable. The value was fantastic. The location was perfect for the docks and a short walk into the city center. I would highly recommend this hotel. I would choose it again for my next visit.
09 August 2013
Rated 5.0 out of 5.0 d owen
excellent hotel, ace place ,family room over looking the the Albert dock on second floor curtains open all night watching the city and its life go by
05 August 2013
Rated 5.0 out of 5.0 by traveller666 Always a great place to stay
Efficient and friendly service from all the staff. Very clean throughout. Whenever in Liverpool we like to stay here. Highly recommended.
05 August 2013
Rated 5.0 out of 5.0 by Ninty Fantastic views
Lovely hotel - fantastic views from our room. Friendly smiley staff. Hope to return again soon.
03 August 2013
Rated 5.0 out of 5.0 by SD170 Perfect location.
We stayed here for 4 nights and it was perfect for a city break. We parked the car in the ACC carpark on the day we arrived and didn't need it until the day we left as there was so much to do in Liverpool. The RIBA walking tour was the highlight and we would recommend it to anyone wanting to find out about the history of the city through its architecture. All the museums were worth a look with the Museum of Liverpool being our favourite. We would definitely stay at this hotel again.
01 August 2013
Rated 5.0 out of 5.0 by Claremont55 Very good value
Clean room with spartan amenities. Happened to travel during very nice weather in Liverpool so it was quite warm in the room (no A/C as one might imagine given location). Food was fair at best. Location is top notch. Pricing I thought was reasonable.
30 July 2013
Rated 4.0 out of 5.0 good views of albert dock
have stayed loads of times, very good, will stay again
28 July 2013
Rated 5.0 out of 5.0 by fingers57 poor breakfast
nice hotel great staff breakfast very poor for the price no BACON on a sunday morning shocking
21 July 2013
Rated 4.0 out of 5.0 July overnight stop
We stayed for one night to break our journey to Ireland and found the hotel in an excellent and very pleasant location, easily accessible, close to shops, restaurants and places of interest.
The room was of a very good standard for the price and the breakfast was too.
Overall we were impressed and are already thinking of booking our next stay.
18 July 2013
Rated 4.0 out of 5.0 by lubdub Excellent view!
Requested and received a double bed & sofa facing docks. Excellent view, facing the boats, particularly beautiful at night. Quiet due to double glazing of the windows, very well insulated.
Good breakfast, love your coffee machine :)
Housecleaning staff very helpful, was having trouble getting into my room and she was very happy to help.
Thank you for a comfortable stay.
14 July 2013
Rated 5.0 out of 5.0 by Herny wonderful,helpful staff
The location was a great place and the staff are warm and welcoming and very helpful,I would recommend your hotel to anyone.
11 July 2013
Rated 5.0 out of 5.0 by Wim1952 More than good experience for a Holiday Express
After many stays in your Holiday Inn Express Hotels, this was the best experience overall.
Beter than many of the standard Holiday Inn Hotels.
10 July 2013
Rated 4.0 out of 5.0 by Stepatay Entertainment stay over
The room was comfortable, but very noisy with poor sound insulation from outside. The breakfast was not th best with the scrambled egg being quite tasteless and sausages poorly cooked. However the rest of the buffet was very good. The corridors are spacious and the style is very unique and pleasant. Staff were helpful and pleasant as well.
10 July 2013
Rated 5.0 out of 5.0 by rory777 my experience
easy to get to,staff very helpful and easy to talk to. room clean and comfortable,bathroom clean,bed clean and comfortable.building very nice loved it would recommend it.
07 July 2013
Rated 4.0 out of 5.0 by km56 Great location and comfort
We had booked the hotel on line, having never visited Liverpool before and the location was great.Overlooking the Mersey, right next to the Echo Arena (the reason for our visit) and in a beautiful old converted warehouse, surrounded by a huge choice of bars and restaurants.Perfect! Rooms were very comfortable (and very quiet), one thing I particularly liked was that you could open the windows! All the staff we encountered could not have been more friendly or more helpful.
07 July 2013
Rated 5.0 out of 5.0 by TonyB76 Fantastic Value
I have stayed many times and will continue to do so..The level of service from the staff to the guest is second to none..Hotel is spotless clean and in a fantastic location..Look forwar to coming back...Soon :)
28 June 2013
Rated 4.0 out of 5.0 by BillyBobprimero Great Location
Excellent location for a walkabout Livrpool with many amenities, restaurants and shopping opportunities in easy walking distance.
28 June 2013
Rated 5.0 out of 5.0 by TRACYMARY comfortable bed, lovely room.
A really lovely hotel.. Great location, and brilliant room- really spacious and lovely views over the Albert Dock. Friendly/ helpful staff too. Only problem in my 4 day stay was the fire alarm going off in the early morning, but apart from that I really can't fault this hotel, and would definitely recommend it ( have done already in fact!), and would certainly stay there again.
27 June 2013
Rated 3.0 out of 5.0 by Poshtotty Comfortable bed but alarming stay........
The Hotel is very well located, great variety of eating places around and lots to do. great for shoppers as near Liverpool one.
The Hotel is clean and tidy, rooms are spacious. Breakfast hot food is limited. The only thing I need to complain about is we had a fire alarm everynight I stayed due to it being set off in the next door Hotel, What was even more alarming was that NO STAFF did a role call of the guests on any of the nights!! just after I left there was a fire in the next door hotel did all the guests leave or did they think it was false alarm!!
26 June 2013
Rated 5.0 out of 5.0 by lol64 welcoming and helpful staff
The staff were all consistently helpful and friendly. Our room was overlooking the dock, as requested. Clean and facilities excellent.
18 June 2013
Rated 5.0 out of 5.0 by andyk75 Great Hotel
Stayed here for the wife's birthday - had a room overlooking the docks! - much better than a city centre hotel!
14 June 2013
Rated 3.0 out of 5.0 by Jack1654 Busy weekend
A very busy weekend for Liverpool and the hotel, that being said they knew it was going to be so and they knew they were fully booked so why so few staff at breakfast time, bit of a disaster really and I gave up trying to get any hot food.
Very interesting hotel and a great location.
13 June 2013
Rated 5.0 out of 5.0 by Pwllheligal Great hotel at a reasonable price
We booked a double plus sofa bed. The room was large and gave us a lovely view of the dock attractions and Royal Liver Building. The hotel is perfectly situated at the end of the dock, right next to the Arena. Car parking is available outside the hotel and it's worth paying the higher charges to be almost at the door. Our accommodation was very clean and comfortable, with a heater we could switch on when it suited us, a lovely shower, and we were able to enjoy a good night's sleep. The breakfast buffet was excellent - there was everything we could have fancied - and plenty of places to sit. There were tables by the windows, so you could enjoy the view out in the morning. There are vending machines and a microwave outside the reception area, and you just go downstairs to the dock attractions. Finally, a mention for the friendly and helpful reception staff. We would like to stay at this hotel again, perhaps for a couple of nights next time.
11 June 2013
Rated 5.0 out of 5.0 by Konichewa Lovely big rooms well thought out
Lovely spacious rooms good view friendly staff couldn't ask for more for the price fire alarm at 4 in the morning couldn't be helped all staff dealt with it really well
10 June 2013
Rated 5.0 out of 5.0 by Clairem Wedding guest
Stayed at this holiday express for the first time last weekend 31st May to 3 June 2013, Overall experience was excellent though passageways where very soulless leading to our rooms and made it feel a little like an institution than a hotel - some flower arrangements perhaps even a water feature would make all the difference even some old photos of Albert dock in its hey day would have added a nice touch.
Room was excellent and beds so comfy with really nice pillows - so many hotels have pillows like concrete these where bliss.
Would have liked to have seen perhaps grilled tomatoes and bacon as a hot option at breakfast perhaps alternating from the sausages and the personal touch of someone in charge of tea and coffee but know that is an expensive criticism and not really necessary really.
overall excellent and as a scouser I felt proud off what Liverpool had achieved in the rejuvanation
08 June 2013
Rated 5.0 out of 5.0 by 007jet But for one thing it would have been perfect
It was absolutely first class to have an accessible room with twin beds instead of the countrywide usual double.
If the floorboards didn't creak everytime we or any of the neighbouring guests breathed it would have been absolute perfection. Such a simple and inexpensive solution would make one massive difference to having a good nights sleep. Get the floor plyed. Cheap and easy.
08 June 2013
Rated 5.0 out of 5.0 by Colmart82 escape weekend
stayed while the dock was bustling, and its was great. Staff are really friendly and will stay again.
08 June 2013
Rated 5.0 out of 5.0 by NC13 Welcoming Service
We arrived very early on ferry from Belfast and the staff did everything to accommodate us and allow us to tour Liverpool while watching our luggage.
05 June 2013
Rated 5.0 out of 5.0 by yorkshiregirl52 a great stay
For a 'budget' hotel, this exceeded our expectations. From the welcome at check-in to the lovely, comfortable room with views over the river, we were very happy. Bright and clean bathroom and excellent shower. Breakfast was more than adequate, with plenty to choose from. We will return.
04 June 2013
Rated 5.0 out of 5.0 by Denise23 LOCATION AND SERVICE
A lovely location, helpful polite staff, We will come back to this holiday inn express
02 June 2013