Rated 4.5 out of 5 by 189
Rated 4.0 out of 5.0 by MAV32 Really fantastic, helpful staff, made our stay.
Our booking agent had made an error by booking us a smoking room for our stay. On arrival the staff were fantastic, they did everything they could and sorted us out a non-smoking room at the last minute. They were extremely friendly and provided excellent customer service with a smile.
Our room was clean and tidy, and had a lovely view of the Ferris wheel in Albert Dock's. It was well decorated and the room service was immaculate. Although the hotel services were basic the wifi service was more than adequate and the breakfast selection (free) was really great.
All in all, the hotel was excellently situated for the nearby conference venue and close to the town. Fit for purpose for our short conference visit. Only real downer was the parking, although a 25% discount for the local multi-story applied it still worked out quite expensive.
08 December 2013
Rated 5.0 out of 5.0 by ray0151 well worth all of its 3 stars
Had a second floor no smoking room overlooking Albert Dock. Room was much larger than would normally be expected of a 3 star hotel. Room was comfortable,well furnished and warm. Had 2 excellent nights sleep with no noise either from outside or adjacent rooms. Only slight criticism was water pressure in the shower but all in all a very pleasant stay and would recommend.
08 December 2013
Rated 3.0 out of 5.0 by Laura23705 High price for a basic hotel
This hotel was clean but very basic considering the money that we paid for a 1 night stay! Also didn't help that we had very 'noisy' people in the room next door so barely got any sleep at all!
05 December 2013