Rated 4.5 out of 5 by 467
Rated 5.0 out of 5.0 by DottieandDJ Excellent staff
Very helpful staff, James on reception and Jan from Housekeeping.
May 28, 2015
Rated 5.0 out of 5.0 by Alan A Great location with friendly staff.
The hotel has retained many of the original features of the dock building in which it is housed.
The location on the Albert Docks is very good and only a short walk from the main shopping areas.
Car parking is a short walk away but luggage can be dropped off at the hotel.
May 28, 2015
Rated 4.0 out of 5.0 by mauveboof magical mystery tour
We were really pleased with the service we received the young lady that checked us in was lovely .
we had a lovely room with a perfect view of Albert Dock.
Everybody we came into contact with were very friendly and polite.
We had a wonderful time and was very pleased with the whole trip and accommodation up until the day we were leaving .
We went down and had breakfast then went for a last stroll we left personal belongings in our room so we could freshen up on our return before setting off on our six hour journey home and was horrified to find a maid in our room who had cleaned the whole room which was at 9.50am when we had not checked out which was at 11am we had intended to have left by 10.30 to have been out in plenty of time .
May 26, 2015