Rated 4.1 out of 5 by 107
Rated 4.0 out of 5.0 by reasonableguy Great Comfort and Bad Food Quality
The only thing stopping myself from a 5 out 5 review was merely the food quality........The rooms where without a doubt very clean......comfortable and a pleasure to stay in.....the staff also very helpful and enjoyable to chat with throughout my stay as was staying there all weekend due to a family christening....the food however was terrible.....pizzas seemingly supermarket ones being heated up in the oven and sold at crazy prices...also breakfast was worst experience to date of all hotels ive stayed in.......i found myself eating toast and a yoghurt as the rest was the cheapest food ever tasted.......i would recommend this hotel purely for its handyness to airport.....fantastic staff and room comfort only...also cheapest rate taxis aswell
22 November 2013
Rated 5.0 out of 5.0 by Bumkin805 Great Value for Money
I always find you get great value for money with the Holiday Inn Wherever you are in the World. Always spotlessly clean with efficient staff and service. This Hotel did not disappoint.
21 November 2013
Rated 5.0 out of 5.0 by waulkelektrik Spacious clean quiet rooms.
The room was very spacious and well equipped, with hot drink making facilities. It was about a mile from the airport, but they provided a cheap reliable taxi service. The hotel was of a modern style, but a bit lacking in character.
20 November 2013
Rated 5.0 out of 5.0 by Kiwigee Very quiet place to stay
No complaints, staff were helpful and friendly. It was great to leave my car parked securely for 2 nights while away.
16 November 2013
Rated 4.0 out of 5.0 by OllieH A relaxing way to start your holiday
We enjoyed staying at the Holiday Inn Express at John Lennon Airport before our recent holiday. We were greeted by helpful and friendly staff and slept well. Taxi transfer to the airport took only a few minutes and was not over priced. We had a late flight home and once again stayed at the hotel rather than face a long drive home. Again the service provided was good and allowed us to have a relaxing end to our holiday. One little gripe. Breakfast was a bit chaotic. Very difficult to get a clean table......or indeed a table at all. The set up meant it was difficult to get to the coffee or juice or toast without standing in the queue for food. Quality and selection of the food on offer was good although a bit of bacon or fried egg would have been nice.
10 November 2013
Rated 2.0 out of 5.0 by mredavis Not a great place to stay
will aviod this one in the future, there customer service is so good they can't even respond for the correct hotel on tripadvisor. couldn't find my booking, harrased for infromation that is in my profile, insisiting on taking a credit card for extras - i arrived late evening leaving first thing hadn't planned any extras. they can't decide how far the airport is away and you need to pay extra for a taxi and the amount vairies. to top it all off they tried to charge me more than the afreed price.
05 November 2013
Rated 4.0 out of 5.0 by Scarfell Convenient for Airport
This hotel is new and very handy for the airport. It was clean and tidy and the staff friendly. They were under pressure because of a computer malfunction so life was difficult for them. Now I don’t know if it was the bed or I was unlucky but I had the worst night sleep in a long time and got a terrible bad back which 4 days to recover from. I can’t say if it was definitely the bed. The hotel was busy throughout the night probably due to the proximity of the airport and I could hear doors being closed. Breakfast was standard HIE fare but the cooked food was good and the lady looking after the area did a very good job keeping it clean and tidy.
01 November 2013
Rated 5.0 out of 5.0 by Jeffrey10 Saturday 26 October stay
Very comfortable beds, tea making facilities, friendly staff and ample complimentary breakfast.
Excellent value for money in this day and age.
31 October 2013