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Rated 4.0 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 by Great stay We stayed here for the Liverpool and Madrid match. We had no problems during our stay and the room was great. I requested a disabled room and a late checkout and both requests was granted. The only thing to improve the hotel would be to offer more variety in the hot food at breakfast. Apart from that I was more than impressed with this hotel. 26 October 2014
Rated 5.0 out of 5.0 by Another Good Stay This was our second stay at this hotel, the last one was two years ago, and our stay was very good then. This time I thought our stay was just a little bit better because of the friendly and polite staff at checking in, breakfast and checking out, Also our room and bathroom were spotlessly clean. 26 October 2014
Rated 4.0 out of 5.0 by cheap and convenient Reasonable place to stay for an overnight stop over on route to the airport but can be noisy during the night with doors slamming. 23 October 2014
Rated 5.0 out of 5.0 by Service & Comfort Totally marvellous time !!!.Marvellous staff,marvellous General Manager,marvellous around service. 23 October 2014
Rated 1.0 out of 5.0 by Terrible Arrived just after midnight, but very slow check-in and room was not ready. Sofa-bed found to be faulty when they tried to make the bed, allocated another room. That was uninhabitable due to chemical fumes (like new paint). Third room was allocated which had been sitting empty yet 100% ready for family occupancy. Why were we led a dance round the hotel, late at night with children, when it wasn't necessary? Staff attitude very poor. We won't stay again under any circumstances. 20 October 2014
Rated 5.0 out of 5.0 by very close to liverpool airport We stayed here for one night before an early morning flight. Everything was great. And I was pleasantly surprised to discover that there is a breakfast included starting from 4am. Which was ideal for us on checkout. 08 October 2014
Rated 5.0 out of 5.0 by Service, Service, Service ! Thanks for everyone at the hotel, just spent six nights at this location for pleasure and business and found the entire staff to be one of the best service orientated I have ever come across, well done. I will come back again and would whole hardheartedly recommend this hotel, cheers. 07 October 2014
Rated 5.0 out of 5.0 by Great hotel, service and convenient for airport Would definitely stay at this hotel again. Staff very attentive and welcoming. Hotel very clean, breakfast good. 06 October 2014
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