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Rated 4.0 out of 5 by 282 reviewers.
Rated 4.0 out of 5.0 by goodservice would stay at hotel again but not use take away service May 17, 2016
Rated 1.0 out of 5.0 by Needs updating Family allocated room in busy part of the hotel. Noise when other guests returned from night out woke us up. Room needed updating, very hot, bathroom very worn and bed not very comfortable. What a shame, I have enjoyed staying in all the other Holiday Inns we have visited but this one is in serious need of some investment. Breakfast was limited to sausage, beans and scrambled egg on the hot counter. Not what you want after very little sleep. May 16, 2016
Rated 2.0 out of 5.0 by Hot Rooms, poor staff service I was very disappointed; the room temperatures on the warm day were unbearable and the fan was not working in the room and no air con. I was not greeted as a rewards member with no benefits offered. The bread was mouldy at breakfast and staff did not apologise instead inspected each slice of bread individually and placed it back in the basket. Most disappointing stay in holiday inn as I am a frequent user. May 16, 2016
Rated 4.0 out of 5.0 by Everything fine The hotel was fine and what I would expect from IHG. My only issue is the central booking system. The majority of my bookings are last minute telephone bookings and although the efficiency and politeness of the tele-sales personnel has never been anything other than perfect, I sometimes get frustrated with being reminded about the privacy policy and the fact that I will be charged for the call. With an average of around 200 bookings a year I kind of already know this. May 10, 2016
Rated 5.0 out of 5.0 by Very helpful staff Staff very helpful Hotel comfortable and clean Good value May 10, 2016
Rated 5.0 out of 5.0 by Cheerful friendly staff. We found every member of staff we encountered to be, cheerful, friendly and helpful. May 5, 2016
Rated 5.0 out of 5.0 by wonderful welcome We arrived early and were expecting to wait but Joe got us sorted straight away. The room was spacious and comfortable. Everyone we encountered was friendly and welcoming. We would definitely recommend this to anyone. May 4, 2016
Rated 5.0 out of 5.0 by Another good stay We will always use this hotel when visiting our daughter who lives close by. The staff are friendly and interested in their guests - during this stay the girls on reception were so encouraging when they heard we were there to support our daughter in a challenging charity event (which she won, by the way) - they made us feel like one of their family. Our room, on the ground floor, wasn't as nice as the refurbished one we stayed in before but it was perfectly adequate for needs on this occasion - looked a bit worn around the edges - but we spent so little time in the room it didn't really matter. Breakfast is a very relaxed affair. Cooked choice a bit limited, however for the price I don't expect every possible combination. Unlimited coffee on tap is, for me, a big bonus. All in all this is a good hotel, good value and relaxed and no pretention. We look forward to returning. May 4, 2016
  • 2016-05-27 T16:04:33.926-05:00
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