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Rated 4.5 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 A great stop over Ioana was fantastic, she looked after us at the bar and kept us entertainment. She was working with yasmin who was also great. Hotel is virtually new, so everything was as expected from holiday Inn express. 27 October 2014
Rated 5.0 out of 5.0 by Perfektes Hotel für einen London Städtetrip Wir haben das Hotel ausgewählt weil es eine sehr günstige Verkehrsanbindung hat (2 Minuten zu Fuß zur U-Bahn Station North Acton der Central Line). Das Hotel hat uns dann sehr positiv überrascht durch ein ausreichend großes und sehr sauberes und ruhiges Zimmer, einem ausreichend großem Bad mit moderner Dusche. Das Personal war sehr freundlich und hilfsbereit. Unser Gepäck konnten wir auch nach dem Auschecken noch kostenlos dort (gesichert) lagern. Das Frühstück war sehr umfangreich und ließ keinen Wunsch offen. Es gibt eine Bar im Hotel, auf der anderen Strassenseite einen Pub, eine Pizzeria und zwei kleine Supermärkte. Wir werden sehr gerne wieder kommen! 26 October 2014
Rated 5.0 out of 5.0 by Great Stay The room was modern but most importantly, it was clean and housekeeping was diligent in maintaining it without being intrusive. The location of the hotel is perfect. The train station is right behind the hotel (which surprisingly was not loud-could barely hear it) and there's a bus stop right outside the door of the hotel. The area is a quick 25-minute ride to the city of London. Our hotel floor was pleasantly quiet, the staff are attentive and courteous. They answered all of our questions and are on staff 24-hours. The free breakfast was very much appreciated and saved us money from having to buy outside food. It is mainly eggs, sausage, and a variety of breads with tasty flavors of coffee and juices. The staff also monitored the area to readily clean up after you. The ambiance of hotel was very nice, clean, organized look. There is a customer service feedback stand where you drop a green token for the day's good experience or red token for that day's bad experience. Green tokens were the most in the stand which was visible for all to see upon entering and exiting. 24 October 2014
Rated 5.0 out of 5.0 by Room clean and comfortable This hotel wasn't my first choice, the other being more central to London and was fully booked, however, the standards were excellent, the room was clean and very comfortable. The staff were friendly and helpful. The location was further from London centre than I would have preferred though the tube station was only 2 minutes walk away and the journey was around 20 minutes into London so wasn't too bad. As for the locality of the hotel, we didn't have much experience other than walking to and from the tube station. Although on our last night we did visit The Castle pub, just across the road from the hotel. We decided not to travel into London on the last night due to very poor weather and looked for somewhere local to eat and The Castle was recommended, the food and service were excellent and the staff very friendly. 23 October 2014
Rated 4.0 out of 5.0 by Convenient location and good service The location is very convenient as it is very close to the North Acton station. Only problem is that there is no lift at the station, so it is tough if you have many bags to carry up the flight of stairs. Service is generally very good and staff are very friendly. 20 October 2014
Rated 4.0 out of 5.0 by Value for money by London standards Booking on line was no problem, although it was surprising how much the prices changed from one day to the next. The address proved easy for the sat-nav to find The check in is straightforward and the staff are all young , polite , and pleasant.The room was all you could reasonably expect, especially when you consider that we had just moved from a City centre hotel at more than twice the price. The situation is only a very short walk to the North Acton tube station giving very easy access to central London. Our stay there was a very satisfactory experience. 20 October 2014
Rated 5.0 out of 5.0 Best service ever had! Thank You! Review from a German visitor: all staff members are very polite, firendly and helpful. Thanks a lot! Rooms are very clean and useful. Breakfast contains everything you need (it's an English one). We will come back! 18 October 2014
Rated 4.0 out of 5.0 by Confusion Getting there is the confusing part - there's another Holiday Inn three minutes walk away and if you're driving one wrong turn can set you off on a detour of several miles. Checking in - when I finally got the right hotel - was a breeze and the room was tidy and comfortable. Breakfast choice was poor the following morning ... do vegetarians not exist in North Acton? For what it was accommodation was on the pricey side although I managed to get a last minute bargain rate proving that it's worth shopping around if you're in an 11th hour booking situation. Car parking cost £10, hotel was clean and staff were very pleasant. For a last minute booking it was a job well done and no unpleasant surprises. 18 October 2014
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