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Rated 4.4 out of 5 by 176 reviewers.
Rated 5.0 out of 5.0 by Fabulously situated hotel We have been using this hotel for several years now and would not hesitate to recommend it. The staff are excellent and very professional with the clients being at the forefront of their minds. There is nothing we could complain about. Another factor well worth considering is the location of the hotel. Outside there are several bus stops to hop on to get you into Hammersmith, Chelsea etc and the city centre. Below the hotel is the tube station so there is no long distance walk to get any transport into the city centre to see all the sights and shows. Absolutely brillient hotel. 21 August 2014
Rated 4.0 out of 5.0 by Lack of local restaurants Be aware that there is no food service at this hotel except buffet breakfast. There are also no restaurants of any note locally - just a pub and takeaway Indian or Pizza. This is especially bad on Sundays when everywhere else os closed. decent Tecso Express next door so that's something. Other than that, a nice place to stay - very convenient for the tube and buses, but very limited car parking. 20 August 2014
Rated 5.0 out of 5.0 by spotless hotel The hotel was immaculate, including the room. Great customer service. Breakfast room was packed so we ate our food on our laps as all the tables were taken, but it didn't ruin the stay. 19 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Nice clean room and comfortable beds with also complimentary tea and coffee in the room. The buffet breakfast has a good selection of cereal and hot food, juices and hot drinks. The staff are very friendly and helpful. Very conveniently situated next to tube station entrance. 18 August 2014
Rated 5.0 out of 5.0 by Better than expected! We were pleasantly surprised at the high quality of this hotel. The staff (especially the Dep. Manager) were very friendly and accommodating and the interior appearance was very warm and welcoming. Our room was of a high standard of cleanliness, as was the whole place, only slight criticism would be that the room was a little small as we used the sofa bed and the pillows weren't the most comfortable. However, the breakfast was great although they did keep running out of cups and cutlery. None of this would put us off from staying again so would definitely recommend! Another big plus was the fact that hotel is literally 2 minutes walk from underground - great! 15 August 2014
Rated 5.0 out of 5.0 by Great Customer Service Family weekend break, great hotel/location for the tube, staff couldnt do enough to ensure all needs met and enjoyable experience, to their full credit! Recommended hotel with excellent Customer service! Many Thanks 13 August 2014
Rated 4.0 out of 5.0 by Great service Stayed hear Aug 5+6 2014. Fantastic hotel,delicious breakfast,free wifi. Next to North Acton underground. No free parking that is why did not get 5 stars. £10 per night fee. Staff superb and helpful. Highly recommended hotel. 11 August 2014
Rated 5.0 out of 5.0 by Nice stay in London A really good choice to stay in London. This hotel has a great value for money we spent. Nice and very clean room, with a a double window that fully isolated external noise, so the sleep quality was excellent, also thanks to the comfy bed. The staff was so friendly and helpful. The hotel is outside the city center, but it is really next to the undergroud station (central line), and you need only 20 minutes to reach the heart of london from the hotel's doors. 10 August 2014
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