Rated 4.4 out of 5 by 154
Rated 4.0 out of 5.0 by Woodwalsh26 Comfortable and convenient
Hotel is right next to the North Acton tube stop on the central line. Hotel was comfortable and staff were friendly helpful and inviting. Wifi connection was not great so difficult to work if internet needed. Disappointing choice at breakfast on arrival to the dining area not much hot food left, more was bought out but we had eaten cereal by then.
17 July 2014
Rated 5.0 out of 5.0 by Georgica B good staff, great service
This is the first experience of accommodations in London and I can say that my expectations have been confirmed for the price paid.
Positive feedback to staff and management
16 July 2014
Rated 5.0 out of 5.0 by ianbax Very Pleasant.................
For my stay of the 15/06/14 I was greeted by Pedro who instantly recognised me from previous reservations and made pleasant conversation asking how I was and why I was back in the area yet again. I was delighted with his attitude, I was made to feel very welcome and thanked for be a Platinum Elite IHG member. Well done Pedro you are a credit to the reception staff....
My room was very clean and my sleep excellent as always at IHG hotels. My only gripe would be the bar had no draft beers, as I normally have a pint before bedtime, that said bottled beers were available. I will be returning shortly. Overall a most pleasant experience.
16 July 2014
Rated 5.0 out of 5.0 by janice13 Comfy stay
Comfy hotel with friendly staff I would recommend to my friends.
15 July 2014
Rated 5.0 out of 5.0 by ianbax Pleasant Stay
This was my 2nd visit to this hotel, the 1st earlier in the year was most unpleasant.... Review posted.... This stay however was excellent, staff were most helpful, friendly and appeared knowledgable. A very clean room with a great nights sleep. Breakfast was ok also with piping hot food and scrambled eggs being light and fluffy!!!!
Back again 15th July.
10 July 2014
Rated 4.0 out of 5.0 by vangaal Muy recomendable
Estuvimos toda la familia una semana y disfrutamos de la estancia.
Su cercanía al metro lo hace un hotel muy cómodo para pasar unos días en Londres, es muy correcto, el personal muy atento, la limpieza corectisima, el desayuno un poco repetitivo, pero no falta de nada y si se termina ponen más, la habitación con cama de matrimonio y sofá-cama, la cama un poco blanda para mi gusto (el colchón me gustan tirando a duro) y el sofá-cama esta pensado para dormir niños, la TV solo en ingles (podían poner canales internacionales), la Wifi en la habitación un poco justa, pero para el correo y whasapp funciona de maravilla.
Por lo general, una habitación muy decente para lo que es Londres.
Una sola pega, pliegan las toallas después de ducharte y al día siguiente aun mantienen la humedad, o las cambian o las dejan estiradas.
09 July 2014
Rated 4.0 out of 5.0 by ashkarim Good hotel
Most things were good in this hotel.
Little far from central London. The tube station do not have escalator or elevator.
The hotel towels have a stale smell from washing, I do not know what they used during washing, but it should have a fresh smell.
02 July 2014
Rated 4.0 out of 5.0 by LadyI Clean and comfortable but ......
The room was clean and the bed was very comfortable. There were pillows on the beds labelled firm or soft and a notice saying they would provide any toiletry item you may have forgotten if you ask at reception. Great attention to detail and very impressive.
However the one thing that would stop me coming back was the breakfast. An English breakfast should include bacon, there was none. Not sure why but I'm hoping it's not down to Muslim preferences. The food we ate was very nice and plentiful.
25 June 2014