Rated 4.1 out of 5 by 425
Rated 4.0 out of 5.0 by average worker Convenient, freindly staff.
Good location in the town although the actual street the entrance is on is not so pleasant.
The staff were very freindly and helpful, I worked nights and had a very restful time during the day, my room was serviced as soon as I left even if it was only for an hour or two.
November 24, 2015
Rated 1.0 out of 5.0 by Rik55 Poor Hotel
Hotel Staff were Trainees which lacked English skills. Paid for 2 nights stay and was not given a receipt and had to go back to reception to get the receipt. Did not give me welcome points either . Room was above an ally with refuse bins were located and during the night and noise of drunks singing and making noise was unbelievable. Room was ok but location of room was poor. Complained and the trainees at reception would not do anything. Limited car parking as the 4 spaces were full and was told to use the QPark which I did. The only problem was the trainee staff did not inform me that I had to keep the original parking voucher as to exit requires 2 vouchers, the original gained on entry to car park and the voucher they give you to reduce from £10.40 to £9. Tried to explain this to them and they had no idea what I was talking about. I would not use this hotel again as the staff could not speak English well enough to accommodate my questions.
November 23, 2015
Rated 4.0 out of 5.0 by stellapac Comfortable room and generous breakfast
Our party of five stayed for one night in three identical rooms and were generally impressed with the hotel. The rooms were clean, if a little dated in some respects, but well worth the price given the friendly staff and generous breakfast.
The hotel is tricky to find if driving and there is very limited parking on-site, although it is possible to get subsidised parking at a nearby multistorey car park. The free wireless internet connection was also fast and reliable throughout our stay, even at busy times.
If you need a place to stay for the night in Croydon with a friendly face at the front desk and reliable amenities, this Holiday Inn Express is a great choice.
November 23, 2015