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Rated 3.9 out of 5 by 318 reviewers.
Rated 5.0 out of 5.0 by Excellent service very comfortable beds Enjoyed a one night stay wish we had booked two nights. Excellent service at reception and restaurant good value for money...did miss me bit of bacon but still very happy 19 November 2014
Rated 5.0 out of 5.0 by Normal good service, clean and good breakfast Have stayed at this hotel a number of times and will always use it if possible. Normal good service etc. But .... when will the IHG group invest in decent mattresses for their franchises? I don't want to spend the night hanging onto the sides on the trampoline they call a mattress. Get some medium category ones which should cater for all tastes. 19 November 2014
Rated 4.0 out of 5.0 by Very well situated, friendly staff and quiet room I have stayed in a few HI Express hotels in London and never seen this one before Nice hotel, functional, good breakfast, comfy beds and friendly staff as well as being close to Kings Cross and the Central Line by tube. Literally 2 mins walk to the tube All in all a great little hotel which did the job really well and would def stop here again and have already recommended to my friends 18 November 2014
Rated 3.0 out of 5.0 by Staff great. Beds not if you want a good sleep Staff were great but the quality of the beds was the worst we have encountered at any previous hotels in the group. 18 November 2014
Rated 4.0 out of 5.0 by November 14th I've stayed quite a few times and it's always fine (good location, friendly# but let down by the number of tourists, terrible Wi-Fi #no signal in either of the rooms I occupied# and long waits at the bar #while staff walk past doing other things). Gym would be good. Hope this helps, 17 November 2014
Rated 4.0 out of 5.0 by Breakfast!!!!! Everything was great but the breakfast was really poor, granted we arrived 15 minutes before the kitchen closed, but still :( 17 November 2014
Rated 5.0 out of 5.0 by good stay and helpful staff The staff were always helpful with a pleasant attitude. The room was clean with a nice interior. 14 November 2014
Rated 4.0 out of 5.0 by Very friendly staff and good location for London sightseeing We arrived very early but the Staff at reception desk checked us in with no problems which was very important for us. Once we were very late for the breakfast and the Staff that was taking care was still very helpful and asked whether they should bring any of the breakfast items. We appreciated this very much. There is one thing that I would like to draw the attention of the management - the smell from the Air Conditioning was not very nice that is why I do recommend either the cleaning process or the conservation of this equipment. 14 November 2014
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