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Rated 3.9 out of 5 by 352 reviewers.
Rated 4.0 out of 5.0 by Convenient for the City Ideal hotel for the City. Easy check in and out. Rooms were adequate and clean but would benefit from a safe. Only quibble was breakfast which finished sharp at 10-30 when I was halfway through my meal. No latitude from staff who had cleared away. this issue aside , the hotel is up to the ususal standard for a Holiday Inn. Good reception staff, bar staff and convenient location. 22 December 2014
Rated 1.0 out of 5.0 by Extremely Bad Front Desk Service I stayed for 2 nights recently- on the 17th Dec mid day, I had some guests at the lobby bar and asked for a coffee and a green tea at the staff in the front desk. Instead of taking the service request he wanted "a guarantee" first!! I immediately handed over my credit card as I wanted to give the beverage quickly to my guests. The next 15 minutes went on as the man and the lady at the front office were both busy in taking an authorization from the card and their system was not working. I requested them that they can keep my credit card and take the authorization later but they insisted that the authorization needs to be taken first and then only the beverages can be served. I find this completely funny , ridiculous and unprofessional. I am a Platinum IHG member and a Gold member in 2 other hotel programs--have never heard something like this. Ultimately I left without being able to provide the beverage to my guests... 22 December 2014
Rated 4.0 out of 5.0 by Perfect stay Great stay perfect bed staff brillant so was the room can't wait to come again 16 December 2014
Rated 4.0 out of 5.0 by Good Breakfast Good no-frills breakfast. Good location near the underground 16 December 2014
Rated 4.0 out of 5.0 by comfortable bed, acceptable wifi, great location the service was great from the helpful and friendly staff, wifi worked well most of the time and the bed was comfortable. all in all great value for money...wish my room had a bathtub though.. 15 December 2014
Rated 4.0 out of 5.0 by Nice Hotel Hotel is priced ok for the room and location. Heat could have been better but that is the only complaint. 12 December 2014
Rated 3.0 out of 5.0 by Comfy, nice bed and modern bath. Would have scored the property higher if the aircon system wasn't noisy. It woke me up several times even though I used the provided earplugs. 12 December 2014
Rated 5.0 out of 5.0 by A nice and affordable place to stay in London The room was comfortable, with a large double bed and a bed sofa. We had a kettle, tea and coffee at the room, and the breakfast buffet was quite generous. Overall, a nice stay in a cool area in London! 12 December 2014
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