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Rated 4.4 out of 5 by 360 reviewers.
Rated 5.0 out of 5.0 by nice hotelvalue for money a very nice hotel for a short break near to earls court under ground train station. earls court exhibition hall is just round the corner. there are local shops but the area is a little run down. do not get off at earls court underground station use west kensington station instead the hotel is then in walking distance. 21 November 2014
Rated 4.0 out of 5.0 by Good location Good room and location. Breakfast choice somewhat limited. Recommend vegan restaurant across the road for dinner 21 November 2014
Rated 4.0 out of 5.0 by London experience Great location. Central. Friendly staff and environment. I recommend the service. 20 November 2014
Rated 3.0 out of 5.0 by Room really warm and very small Stayed here for two nights for leisure. (third stay in a holiday inn this year so am comparing against my other stays) Check in was fine - staff very helpful and friendly. Room was disappointing. Small and extremely hot with non-opening windows and non functioning air con. Bed was really very hard and seemed really small even for a double. Breakfast was ok. Choice was adequate but pastries not nice as they were soggy rather than nice and crispy. Usual long queue to use the totally inadequate toaster that required bread to put through at least twice to get any sort of colour on it. Coffee was great but the juice was awful - tasted very metallic and watery. Would definitely stay in holiday inn again but probably not this one. 18 November 2014
Rated 5.0 out of 5.0 by Excellent room inthe new building Room and Shower were excellent. Check in and Check out process was excellent and as a IHX card holder internet access was provided. Check out staff were excellent.. Hotel public area were clean tidy and quiet with a good bar. Used the hotel for visting in the local area. Reception arranged a taxi for me and the local knowledge of the staff was excellent to help me with my onward journey. The only let down was the quality of the breakfast which was adequate. Coffee from the machine was terrible, scrabbled eggs were poor, orange juice was poor quality. 18 November 2014
Rated 4.0 out of 5.0 by Short stay in a good location Comfortable bed and good location. High quality of an Express hotel. Parking available to affordable price. 18 November 2014
Rated 3.0 out of 5.0 by Average Average ok for business and a place to sleep if you on the move. 15 November 2014
Rated 4.0 out of 5.0 by Good Service Very friendly staff who were ready to go the extra mile to ensure that my needs were taken care of. No problems with any staff member or anything in the hotel. Very Quiet and relaxing, which was excellent considering that the next holiday Inn Express I stayed at immediately following my visit to this one was LOUD!!!! Happy to be able to go to this accommodation again. 14 November 2014
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