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Rated 4.4 out of 5 by 357 reviewers.
Rated 3.0 out of 5.0 by Room really warm and very small Stayed here for two nights for leisure. (third stay in a holiday inn this year so am comparing against my other stays) Check in was fine - staff very helpful and friendly. Room was disappointing. Small and extremely hot with non-opening windows and non functioning air con. Bed was really very hard and seemed really small even for a double. Breakfast was ok. Choice was adequate but pastries not nice as they were soggy rather than nice and crispy. Usual long queue to use the totally inadequate toaster that required bread to put through at least twice to get any sort of colour on it. Coffee was great but the juice was awful - tasted very metallic and watery. Would definitely stay in holiday inn again but probably not this one. 18 November 2014
Rated 5.0 out of 5.0 by Excellent room inthe new building Room and Shower were excellent. Check in and Check out process was excellent and as a IHX card holder internet access was provided. Check out staff were excellent.. Hotel public area were clean tidy and quiet with a good bar. Used the hotel for visting in the local area. Reception arranged a taxi for me and the local knowledge of the staff was excellent to help me with my onward journey. The only let down was the quality of the breakfast which was adequate. Coffee from the machine was terrible, scrabbled eggs were poor, orange juice was poor quality. 18 November 2014
Rated 4.0 out of 5.0 by Short stay in a good location Comfortable bed and good location. High quality of an Express hotel. Parking available to affordable price. 18 November 2014
Rated 3.0 out of 5.0 by Average Average ok for business and a place to sleep if you on the move. 15 November 2014
Rated 4.0 out of 5.0 by Good Service Very friendly staff who were ready to go the extra mile to ensure that my needs were taken care of. No problems with any staff member or anything in the hotel. Very Quiet and relaxing, which was excellent considering that the next holiday Inn Express I stayed at immediately following my visit to this one was LOUD!!!! Happy to be able to go to this accommodation again. 14 November 2014
Rated 5.0 out of 5.0 by mrs bristow was a fantastic hotel my daughters disabled had a disabled we had a disabled room great wet room and very good wheel chair acess stuff so friendly and help full made our stay even more enjoyable 13 November 2014
Rated 3.0 out of 5.0 by The Good, the Bad and the Ugly + Actually, the stay at the Earl's Court could have been quite a pleasant one, especially the 5* shower was a highlight. However, these two points won't let me recommend this place: - Queues at the simple breakfast buffet averaged at 20 mins, with many choices running out quite often. -- Prepaid rate was not only deducted from credit card in Euros, applying a rediculous exchange rate, but instead of mixed rates for 3 nights, the highest rate was applied, resulting in a damage of 112 pounds. Sorry, no way! 10 November 2014
Rated 5.0 out of 5.0 by clean and quiet room, friendly staff Comfortable and clean hotel with friendly staff, good breakfast but eat before 8 to avoid queues good access to the city centre 08 November 2014
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