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Rated 4.4 out of 5 by 401 reviewers.
Rated 5.0 out of 5.0 by Great customer service Great location, great staff and great breakfast. Worth been a IHG member 28 January 2015
Rated 2.0 out of 5.0 by First time here....and power no fault of hotel Everything was going fine......nice location for my needs. clean rooms, staff were friendly enough on arrival. About 30 mins into our stay the power went out in the whole of W14 ! No water & total darkness... It was out of power for a few hrs. I went down to reception. Asked for two drinks (soft). To my horror was charged. It was only a few ££ but you think the staff would be a bit more accodatming. As all water was switched off too. Think they need more customer service skills. A company this size could surely have given free non alcohol drinks in these expectional circumstances. Besides that the rooms were fine. And will probley stay there again. 27 January 2015
Rated 4.0 out of 5.0 by New annex at Earl's Court a must I stayed in the new annex to this Holiday-Inn at Earls Court and it was lovely. This is separate building and accessible from the main lobby. This building was recently built and to a high standard and moreover was warm and quite. A thoroughly enjoyable stay. 24 January 2015
Rated 4.0 out of 5.0 by Great hotel, breakfast not so great The stay at the hotel was very comfortable, the rooms are in very good condition. The only comment is that the breakfast is very basic. 24 January 2015
Rated 5.0 out of 5.0 by excellent weekend stay We were welcomed by very attentive staff, super room and good breakfast. Perhaps it might be an idea to move the toast machine as those people using for it tended to block the flow of the breakfast buffet. 22 January 2015
Rated 5.0 out of 5.0 by Buen Hotel y excelente ubicacion Aparte de todo lo dicho en la encuesta el Hotel esta muy bien ubicado en zona 2 de Londres a tan solo 5 paradas en metro de Wesbmister, parlamento, London Eye, embarcadero y Big Ben. Lo que si me llamo la atencion es que la habitacion no contara con armario. Un simple perchero con 6 perchas en el pasillo al lado de la cafetera/te. Tampoco contaba con mini bar ni caja fuerte. Por lo demas todo muy bien como suele ser habitual en esta cadena de Hoteles. 22 January 2015
Rated 4.0 out of 5.0 by Ideally located Ideally located with the added bonus of a secure car park. The room itself was extremely clean, beds were very comfortable and all necessary extras available. The Internet connection was sporadic which was quite annoying and the breakfast experience was indicative of London life - quick and noisy. However niggles aside, the staff were very helpful and overall the hotel was fantastic value for money 20 January 2015
Rated 5.0 out of 5.0 by great service very good service in the holiday inn good location good bedroom good facilities , a very good tube link and an excellent local italian resturaunt 18 January 2015
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