Rated 4.4 out of 5 by 750
Rated 5.0 out of 5.0 by BrooklynSD Nice property at a good price.
Second stay at this Holiday Inn Express. Had a conference at the Olympia so this hotel offers very good value for the area. My room was in the newer building with a full-size bed, small desk and couch. Sleep was very good, quiet and very comfortable bed and pillows. Bathroom is nice with a walk-in shower. I enjoyed the free breakfast although after staying five nights I wish they could change it up a bit. The convenience of having breakfast at the hotel saves a lot of time. The location is a bit of a walk to Earl's Court or West Kensington tube station. The immediate area lacks good dining options but a 10-15 minute walk over to Earl's Court or south down North End Road gives some good options.
My only complaint is with the room design. Holiday Inn Express new rooms do not include storage for personal items. No desk drawers or night tables or small cabinet. All your clothes have to stay in your suitcase or sit out in the open. This is a very bad design flaw. It makes me consider other hotel brands.
April 25, 2016
Rated 5.0 out of 5.0 by Matty Batty Lovely stay
Stayed before at this hotel and many Holiday Inn Express. Very rarely do I have any issues or have any need to complain. Would highly recommend HI Express hotels.
April 22, 2016
Rated 5.0 out of 5.0 by Tick1611 Great Service
The hotel doesn't look much from the outside however get past that because the rooms are a decent size and are clan and comfortable. The staff are excellent nothing is too much trouble and they are always happy and smiling.
April 20, 2016
Rated 4.0 out of 5.0 by voulmen79 propreté, calme et qualité du service
bon petit déjeuner
April 19, 2016
Rated 4.0 out of 5.0 by Akzman Great Staff
Stayed for two nights after flying in from the US on the way to Asia.
Hotel convenient to LHR and access to the city, with both underground and overground trains within a short 10 minute walk.
Great staff from check-in to check-out. Always helpful and nothing too much trouble!!
Room not overly big (we had 4 bags) but was quiet facing the back, which is what I asked for. Clean, tidy but the furniture was a bit jaded I thought but perfectly functional.
Bathroom had great shower pressure but the temperature kept changing. Toiletries were minimal but the towels were lovely and thick.
Room temperature control was difficult since the a/c didn't seem to be working properly and was quite whining when on. Room became stuffy at times.
Breakfast was part of the deal but was limited and the same each day. The cooked breakfast limited to sausage, scrambled egg and baked beans only.
Overall though a good enough stay with the Staff the standout feature!
April 18, 2016
Rated 5.0 out of 5.0 by céline 85 très bon acceuil, super petit déjeuner
le personnel très agréable, super petit déjeuner varié
April 15, 2016
Rated 4.0 out of 5.0 by Mlws Good stay
No nonsense hotel. Comfortable rooms and polite staff. No complaints. Rooms surprisingly quiet for location and busyness of hotel.
April 15, 2016
Rated 4.0 out of 5.0 by fabmass Trés bien situé a Londres et tres agreable
Sejour famillial sur Londres, Hotel tres agreable et bien situé. Bien desservi par les transports en commun.
Personnel tres agréable.
Chambre pour 4 parfaite avec 2 enfants...a voir avec 2 ados.
April 13, 2016