Rated 4.4 out of 5 by 302
Rated 5.0 out of 5.0 by Teacher13 Great customer service
My family enjoyed our stay at HIE London-Earl's Court very much. The hotel is close to the tube station and bus pick-ups. The staff were all friendly and accommodating. The breakfast was very delicious and more than enough to fill up before a long day of sight seeing. I would definitely stay at this hotel again!
29 July 2014
Rated 4.0 out of 5.0 by Seasider Conference Stay
I stayed here whilst attending a conference in Kensington. The hotel is welcoming, bright and well located for the underground at West Brompton as well as the round London Overground line at the same station.
I was given a room in the annex which was very quite although the rooms on the street side are very close to the flats opposite!
The staff were as helpful as ever at a Holiday Inn property, all I spoke to had a good grasp of guest needs.
The hotel offers an in room menu which is ordered from an outside caterer, this was heavily delayed. As a service it needs review, if traffic causes regular problems.
Breakfast was straightforward and very efficient. Overall a good property which can be recommended.
27 July 2014
Rated 5.0 out of 5.0 by patjp Friendly staff, little road noise, easy to get to from underground
I stayed here for 6 nights while at a conference in the area.
Every member of staff I saw smiled and were friendly and helpful
The room was clean and comfortable, and there was virtually no road noise which was a nice surprise.
Breakfast is a bit limited - no vegetarian sausage available, or tomatoes or mushrooms, but cereals, breads, cheese, fruit, etc available, as was soya milk.
It was quite late evening some evenings when I returned and although alone (and female) I did not feel unsafe in any way.
I would willingly stay her again if I was attending anything else in the area.
24 July 2014