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Rated 4.5 out of 5 by 531 reviewers.
Rated 5.0 out of 5.0 by Excellent customer service The staff there should be congratulated. Second time my family has stayed there in the last three weeks and the staff are absolutely excellent. Cannot do enough for you and are always friendly - greeting you with a hello and welcoming smile every time you walk past them (whether in reception or housekeeping). Great location, within a stone's through of central London and easy walk to nearest tube. Parking a bit tight but more than adequate if booked early. Rooms are perfect - in our case easily accommodating a family of four. Good breakfast, with usual HIX choice and plenty of seating. Would definitely recommend. Thanks! August 26, 2015
Rated 5.0 out of 5.0 by スタッフのフレンドリーなサービス チェックイン時の質問事項への明確な回答など、大変すばらしい。 ロケーションも若干郊外ではあるが、地下鉄駅・バス停に近く、都心部まで直行できて申し分ない。 August 18, 2015
Rated 4.0 out of 5.0 by Good gluten free breakfast Its unusual to use this sort of hotel and actually have a choice of gluten free breakfast items. It was a good breakfast but the rooms are very small and we needed to use the sofa bed so it made the room seem very cramped. August 18, 2015
Rated 5.0 out of 5.0 by hotel bien situé et desservi bus et metro Très bon séjour en famille pour une première visite de Londres. L'équipe est très gentille et à l'écoute de la moindre demande. L'hôtel est très propre, le petit déjeuner copieux. Conseil à la réservation, demander une chambre située à l'arrière de l'hotel car le coté rue est bruyant. Parcontre aucun bruit à l'intérieur de l'hôtel pour les couloirs et les autres chambres. Acces wifi parfait. Séjour agréable, nous conseillons cet hôtel. Nous reviendrons August 16, 2015
Rated 4.0 out of 5.0 by Overall good quality Overall good quality and plenty of breakfast. Noise issues from the road in front facing rooms. August 15, 2015
Rated 4.0 out of 5.0 by Très bon séjour. Cet hôtel est très agréable. Le personnel est très sympathique. Le petit-déjeuner est offert et de très bonne qualité, malgré le fait que la salle soit petite. Les chambres sont assez spacieuses et confortables. L'hôtel est très bien situé, dans une rue animée, à proximité du métro qui a plusieurs lignes qui permettent un accès facile et rapide pour plusieurs quartiers de Londres. August 13, 2015
Rated 4.0 out of 5.0 by Friendly with Excellent service Unfortunately, the location of the hotel on one of London's busy arterial roads is the reason for noise at front of hotel, otherwise a perfect stay. The staff are friendly and provide excellent service for every need. Enjoyed the buffet breakfast included in the price offering good value. Didn't find the sofa bed in our family room very comfortable compared to their other hotels we've stayed at. August 13, 2015
Rated 5.0 out of 5.0 by Great Service I would like to thanks all the staff members for their friendly nature in providing me a good and safe stay at Holiday Inn Express, London August 12, 2015
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