Rated 4.7 out of 5 by 281
Rated 5.0 out of 5.0 by Janadia Great hotel
Highly recommend this hotel, staff were very friendly and helpful. Hotel is in a great spot too right by canal. Would definitely stay here again the only complaint was the lack of free wifi in rooms and although there is free wifi in public areas there was not a great signal, a bit hit and miss, if they address this problem then I would give it 100 %.
23 February 2014
Rated 5.0 out of 5.0 by Sparky16 Great location and friendly staff
Camden is a great part of London and the hotel is in a great location right next to the canal and Camden market. The staff went the extra mile and we're always pleasant. Shame the wifi wasn't available in the rooms, without extra payment........
22 February 2014
Rated 4.0 out of 5.0 by CherryB Great for staying after a night out
The hotel is very central and near to Camden hotspots.
The staff were friendly and the whole place is very clean and tidy.
Breakfast in room was very good and arrived at the time specified.
My only negative was a crack in the bathroom sink which needs to be replaced for hygiene reasons.
22 February 2014
Rated 5.0 out of 5.0 by MarsG My favourite hotel in London :-)
I stayed here for 3 nights in January. I was in London to celebrate my birthday and 6 of us stayed in the Holiday Inn. I LOVE this hotel and had an excellent experience from check-in to departure. Thank you for the lovely cup cakes and birthday card: such a lovely surprise. Thanks also to the receptionist who made us feel so welcome, she was a pleasure and the first of many lovely staff whom I met. Breakfast was excellent. The hotel location is excellent. I hope to stay here again and again. Thank you :-))
20 February 2014
Rated 5.0 out of 5.0 by pips Weekend Break
Had a great stay her . The hotel was lovely and staff were more than helpful
20 February 2014
Rated 5.0 out of 5.0 by Tazie Great hotel
I love the layout of the hotel lobby / Bar / Lounge
The food was of a high quality and every interaction with the staff was both positive and effective
Thank you to all the staff at Holiday Inn Camden Lock
17 February 2014
Rated 5.0 out of 5.0 by Joanne1964 No ordinary Holiday Inn!!
Some great views over looking the lock!
The rooms with a balcony are well worth it!!
Camden is different - it is buzzing, full of bars shops market stalls street food and MUSIC!!
I love it!
The staff and especially the manager at The Holiday Inn will make your stay a special one!! from attentive staff to gifts in your room - these range from fruit and chocolate dips, wine, a tin in the shape of a telephone box with short bread biscuits and chocolates!!
A welcome message on the mirror and sparkly hearts in the bath etc
The reason why they are so high in London hotels is because they care!! Cant wait for our next visit!!! :)
16 February 2014
Rated 4.0 out of 5.0 by ingosixx Excellent staff
Very good atmosphere and staff very friendly - especially Dora & Miguel on reception helping with information and bookings.
15 February 2014
Rated 5.0 out of 5.0 by Sholex2k2 great hotel location and service from staff
I have had the pleasure of staying at Holiday Inn Camden twice and both stays have been pleasurable.
Staff are polite, friendly and attentive. The service of the hotel, ie the rooms and bedding have been comfortable and can only be described as home from home.
The added facilities of ice machines on individual floors are appreciated espcially when one needs a cold drink in the middle of the night!!
I recommend at least one stay at Holiday Inn Camden to experience their service...you will become a convert and will compare other hotels to a top class service.
Thank you Holiday Inn- Camden Lock I have enjoyed my previous stays, I am back again next month!
Thank you for reading my review, I hope you enjoy your stay as much as I have done and will continue to.
14 February 2014
Rated 5.0 out of 5.0 by Old Tog Comfortable bed and great staff
Excellent position for Camden Market. Parking very limited (only about 6 places), but there is parking nearby (not free).
The hotel is spotlessly clean and the staff are extremely helpful and friendly.
The only drawback is the noise from the outside pub/restaurant, this goes on for many hours, so ask for a quiet room.
13 February 2014
Rated 5.0 out of 5.0 by Debbie1066 Great for work and pleasure
Excellent location. Stayed for work and close to tube. Wish I could come for short break. Lovely hotel. Only gripe (and it a minor one) is no poached eggs for breakfast and not real maple syrup for pancakes! Many restaurants around and shops to k so you going for at least a couple of days. Great staff couldn't do enough to help.
10 February 2014
Rated 5.0 out of 5.0 by Diamondstar Like a second home.
Stay here on a regular basis so like a second home to us. Cannot always write a review but just wanted to say a big thank you to all the staff again for making our stay an enjoyable one yet again. Unfortunately not a Platinum member any longer so do not get the room upgrade but standard rooms are still sufficient. What makes this hotel great though other than the location for many restaurants, bars and quirky shops is the staff, they never fail to deliver. Please keep it up and you will see us again soon. Also forgot to say do not normally have breakfast but did on our last stay, what a bargain!! even as we had it via room service it was great, for the price and quality wish we had tried before.
07 February 2014
Rated 5.0 out of 5.0 by Dolly Dimple Great staff, immaculate hotel, great location
We used this hotel as a base to get to the South African Restaurant "Shaka Zulu". It was less than a two minute walk from the hub of Camden Lock so was perfect. The hotel exceeded my expectations as the staff were incredibly friendly and professional on arrival, the rooms were immaculate and the breakfast was tasty. I would definitely recommend this hotel to anyone.
04 February 2014
Rated 5.0 out of 5.0 Check out my review on Trip Advisor What a lovely surprise
Booked this hotel because I was visiting the Open University, 100 metres away. After a long and arduous rail and tube journey, this was a lovely surprise. Welcoming reception staff, got my room card with very little formalities, and the room was terrific.
Late, but went down to the ground floor for a drink, and discovered that this Holiday Inn had had its entire ground floor reception / bar / relaxing area re-vamped. Very well done, casual and friendly. Barman explained all. Great night's sleep - then down for breakfast the next morning and discovered that again, things were much better than I expected. Good breakfast, fresh cooked eggs, good coffee - and gone. If all Holiday Inns were like this one, I'd never stay anywhere else. They've managed to personalize a chain experience - and in the process, the staff are friendly and really helpful.
Stayed January 2014, travelled on business
02 February 2014
Rated 5.0 out of 5.0 by Trav92 Good Location
Good location, friendly staff, and clean, quiet room. Highly recommended.
28 January 2014
Rated 5.0 out of 5.0 by doris137 AMAZING STAFF AND MANAGMENT
U HAVE TO STAY TO SEE FOR YOURSELF . AMAZING WOULDNT STAY ANYWERE ELSE IN LONDON
24 January 2014
Rated 5.0 out of 5.0 by Mickey2610 Thanks again!
You will no doubt remember us! We stayed in your hotel from Monday December 30th till Friday January 3rd. My husband had an accident on Newyears day and you had to call an ambulance for him the next day.
We would like to thank all of you for the nice card and the cookies we received from you! That was a lovely attention we did not expect at all!!
So thanks very much for everything and ... perhaps see you again!!
Kindest regards to all of the Staff!
Chris and Paul
21 January 2014
Rated 4.0 out of 5.0 by Cindy2014 Super Service in nice location
We stayed at the Camden Lock Holiday Inn on 2 separate occasions during a 3 week visit to the UK and France. It is in a super location with easy access to most places; the hotel is modern and clean with a fresh atmosphere in all of the common areas. The food is excellent and varied, and the rooms present good value for money.
16 January 2014
Rated 5.0 out of 5.0 by ajey great staff, prompt service
a nice hotel to lodge in....comfy beds and pillows.
great value booked last minute.
if you are not here for the view then i would have given this hotel an overall excellent grading.
will definitely book again
15 January 2014
Rated 5.0 out of 5.0 by Twiggy116 Fantastic!
We had a great stay, staff very friendly and welcoming, great location. We had 2 young children and from the moment we arrived we had nothing but good experiences. Breakfast was great too lots of choice and well cooked. Room service also good. Our room had 2double beds no view to speak of but we hadn't requested this and not bothered. All in all this will be our location for any further trips to London now . Thank you very much
15 January 2014
Rated 5.0 out of 5.0 by Anna77 Very comfortable and clean
Considering this was a last minute booking I felt this hotel was good value for money. Very clean with attractive decor and furnishings. Clean, simple and modern!
Booked a family room which came with a small but serviceable en suite bathroom and more than adequate 2 x double beds, which were very comfortable. Room came with iron/iron board and hair dryer (not many hotels, even the well known chains supply these).
We arrived by car and although the hotel does not have many parking spaces (7), they did direct us to an underground private car park 3 streets away, (10min walk). It cost £11 to park for 24hrs at a week-end. This suited our plans on this occasion but noticed this car park does close at 8pm for the evening.
Breakfast was a very good selection. From the standard continental offerings to the full English! Freshly prepared and clean!
15 January 2014
Rated 4.0 out of 5.0 by john54321 comfortable and good service
the rooms are always clean and tidy and with good facilities.
the staff are friendly and helpful
there is no fuss when checking in or out
the restaurant, food and bar are all good and provide a pleasant relaxing atmosphere
14 January 2014
Rated 5.0 out of 5.0 by JFFL Ubicado en área de Restauración y Ocio
El hotel tiene un look minimalista y todo luce como nuevo; el área de desayuno y comidas es confortable y el bar del Lobby tiene buena atmósfera para charlar. Habitación bien equipada (la mía no tenía refri, pero igual no suelo utilizarlo... igual que la plancha!). Todo el personal es muy amable y están atentos a cualquier petición que les haces así que... no dudo en recomendarlo!
13 January 2014
Rated 5.0 out of 5.0 by joromir Great Hotel in Camden
The hotel is a great one in the area. Will definitely stay again there.
13 January 2014
Rated 1.0 out of 5.0 by VISITING FAMILY IN AREA WAKE UP CALL OFFERED AT CHECKIN - NEVER RECEIVED
DON'T RELY ON WAKE UP CALL FROM FRONT DESK. FILLED OUT REQUEST. WAS AWAKENED
BY CALL THAT PREARRANGED TAXI DRIVER
WAS WAITING WITH ANOTHER TRAVELING
COMPANION. MAD DASH TO AIRPORT. VERY
12 January 2014
Rated 4.0 out of 5.0 by RX1206 good stay overall
Good location, but pricey among IHG London hotels. Drink and snack on the house for IHG members., a perk!
Overall, our brief stay in the hotel is enjoyable, but would like to mention the below to be fixed:
1.The bell in the restaurant didn't work.
We came down for dinner and ran the bell on and off for over 20min and no staff appeared "magically" as they advertised to take our order.
2. London pass is now widely available through agents in many locations, i.e. Euston train station.
We checked with the hotel staff, and was told there's only one location we can buy London pass in person, which we found later is no longer true any more. We ran into a retail location near the Big Ben.
Euston train station may be the most convenient office for travelers to get that pass.
10 January 2014
Rated 5.0 out of 5.0 by Jillybean London New Years Eve 2013
We just returned from a trip to England, and spent several days at this property around NYE. The location was fine, needed to take the tube anytime we wanted to go anywhere, but station was close, and passes inexpensive. Front desk staff was very helpful with directions and advice. Loved the nearby markets on the weekend.
10 January 2014
Rated 2.0 out of 5.0 by AB2014 No wifi to speak of; room unavailable at check-in time
Very poor wifi in lobby, high charges for wifi in rooms.
Pre-authorisation amount taken from debit card remained missing from my account after stay for 7-10 days without warning, on top of full payment on departure for room.
Arrived early and asked for early check-in if poss. I was put in a queue but even at 2pm (advertised check-in time) our triple room was not ready. We had to wait until 3.15pm just to check in.
10 January 2014
Rated 5.0 out of 5.0 by Diamondstar Regular customer
Having stayed many times at this hotel due to my husband working nearby in Camden I just wanted to add another review as I do not always have the time to write one each time we stay. Just wanted to say still highly recommended and one of my best Holiday Inns. A couple of things seem to be changing which is a shame but all in all a great hotel in a great location but the real stars are the staff they cannot do enough for you and have dealt with some small concerns in a professional way - thanks to you all and keep up the good work. I hope things do not change too much in the future. We will be back in the very soon.
09 January 2014
Rated 5.0 out of 5.0 by M & L Lively London on your doorstep
We go to London between Xmas and New Year, every year. Usually stay in the posh bits, but thought we would try Camden for a change. Bingo! Hotel couldn't have been better. Great fun exploring the markets and shops, great street food all day long, pubs and clubs at night just a few yards from the hotel. Also really handy for the West End shows (only a few stops on the tube).
08 January 2014