Rated 4.1 out of 5 by 340
Rated 2.0 out of 5.0 by patsyr dinner
improve by at least having the options on the menu available and try to invest in a little bit more quality food
21 January 2015
Rated 5.0 out of 5.0 by Fontaine Holiday Inn Express
Outstanding. Several members of staff gave / made that extra effort which makes all the difference and cannot be measured in financial terms.
20 January 2015
Rated 5.0 out of 5.0 by Annie151515 Overall Great Stay
We stayed at this hotel and found both the staff friendly and helpful. would recommend and would definitely stay here again in the future. Beds Comfy, room clean, bathroom very clean all in all great stay
19 January 2015
Rated 5.0 out of 5.0 by bixbider Friendly staff, free parking, good location
We stay here 2 or 3 times a year, we chose it originally because we drive down the M1 and 5 minutes after leaving the motorway we are parked up at the hotel and able to leave the car all weekend. The 82 bus stops right outside and will get you to a range of different tube stations or the city centre. Staff are always friendly and helpful, and despite the busy traffic outside hotel is usually quiet.
15 January 2015
Rated 3.0 out of 5.0 by Maurj Not a good experience
We had stayed at this Hotel at the beginning of December and, despite not being wholly happy with it, decided to stay again for convenience after a family funeral.
We had requested a twin room, which was made up as a double, although 2 single beds! However, as it was only for one night we decided not to make a fuss! Also we were put in an adjoining room (door between) with a family the other side of the door whose baby cried for most of the night (although babies crying can't always be helped)! Consequentely, no sleep for us!
So, thank you Holiday Inn for a rubbish night at a high price!!
14 January 2015
Rated 5.0 out of 5.0 by Laurence60 Excellent stay.
Very warm welcome from the moment we arrived and friendly staff throughout our stay. Would particularly mention Beverley for praise. Very comfortable room. Some of the room fixtures getting a little tired but spotlessly clean. Good choice at breakfast. Very good value for money. Excellent transport links to Central London. Bus stop right outside the hotel and Golders Green tube station a short bus journey away.
13 January 2015
Rated 4.0 out of 5.0 by Wendy98 Great service as usual
We have stayed at this hotel many times over the last decade. It is a standard Holiday Inn Express hotel in many ways - clean, convenient, basic but everything works. I much preferred the Continental breakfast because I think the addition of the cooked breakfast has reduced choice/quality of the previous breakfast option and the cooked option is not great quality so I do not take it myself.
The thing about this particular hotel is its staff. They seem a pretty stable bunch and they are all friendly, polite and good at their job - if you could 'bottle' them or their attitude and share them around other hotels you'd have really good customer service in a lot of places!
12 January 2015