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Rated 4.1 out of 5 by 271 reviewers.
Rated 2.0 out of 5.0 by Great staff at this hotel avoid room 401 Hotel really nice stayed there a few times, however this stay was a disaster, I was in late and had to leave early morning, my room 401 needs some attention. The lift shaft is next to the head end of the bed and all night all I could hear was machinery rolling and clinking, loudly. Maybe I got a total of an hours sleep, in the end I got up and left early. The reception staff were busy as I left so did not mention. 26 September 2014
Rated 1.0 out of 5.0 by bad Lumpy bed Tv sound unable to listen WiFi wouldn't connect Sink plug got jammed so sink got blocked Sofa bed instead of a travel cot 25 September 2014
Rated 4.0 out of 5.0 by average the staff at desk very good and attentive. but the breakfast was not up to other IHGs. variety was poor and staff were pushed. only one person on which is not acceptable. cooked food unacceptable for this standard of hotel. internet was not working for two day out of our three stay so not very impressed. 25 September 2014
Rated 5.0 out of 5.0 by Good Servcie comfortable stay and wonderful staff. Lots of choice in breakfast with great staff 25 September 2014
Rated 5.0 out of 5.0 by Golders Green Good except poor internet and TV services in room which is dissapointing as obverall very good place to stay 21 September 2014
Rated 3.0 out of 5.0 by No English Front Desk Staff I had difficulty making myself understood by the reception staff because they were unable to fully understand English and had to keep repeating myself 20 September 2014
Rated 3.0 out of 5.0 by Poor TVs it is like the 19702 limited tv channel choice and you are stuck in a location with not mucharound 18 September 2014
Rated 3.0 out of 5.0 by update of bonus/reward points after almost 2 weeks after my stay I didn't get yet an update of my bonus/reward points as frequent user. I receive them now once a month, OK, but I want to see faster after the last stay how much more points I won from my latest stay (old score new score) 11 September 2014
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