Rated 4.0 out of 5 by 116
Rated 4.0 out of 5.0 by Devon13 Good Location
The hotel is only a short walk to Newbury Park Underground Station, which makes it a good base for sightseeing in London. Although the hotel is located adjacent to the busy A12 road with the window closed the traffic noise is minimal, but in hot weather this could cause problems as the air conditioning is not very efficient. The rooms are a reasonable size, even with the bed settee pulled out. However, there no allowance was made for there being three occupants in the room for towels or tea/coffee cups. The staff were both friendly and helpful throughout our stay. Breakfast was the standard Holiday Inn Express offering, the scrambled eggs were tasteless, the staff struggled to keep the hot buffet items fully stocked and the coffee was not the whole bean offering expected today. Finally, the free wi-fi in the room was slow.
25 August 2014
Rated 2.0 out of 5.0 by Disgruntled customer 2 Never again!
If you encounter no problems you will have a fair stay, otherwise do not count on the guest services manager to care. That lady could not even be bothered to stop what she was doing to come and talk to me.
25 August 2014
Rated 5.0 out of 5.0 by Ebi_ Optimales Hotel für den Besuch in London
Sehr gutes Hotel für einen Besuch in London. Hervorragender Service freundliche Mitarbeiter.
Die Tube Station nur wenige Schritte entfernt. Restaurants und Einkaufsmöglichkeiten in der Nähe.
24 August 2014