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Rated 4.3 out of 5 by 638 reviewers.
Rated 5.0 out of 5.0 by Clean, comfortable, friendly, great location This hotel is in a good location. Very secure. Great breakfast variety. Comfortable quiet room. Air conditioning. Would recommend August 28, 2015
Rated 4.0 out of 5.0 by Great value and service Although it was a goof price for the room, we had a family of 4 (2 adults and 2 children) the room was a bit on the small side. When I booked the room, I put the ages of my children (12, 15) but the room only had a double and a sofa bed which meant that we had to have a child each with us. The sofa bed isn't designed for an adult to sleep in and was very uncomfortable. The air con didn't work either and the room was stifling hot and with the window open, it was terribly noisy. The worst night's sleep I've had in a hotel. The staff were very helpful and the hotel itself was very nice. August 26, 2015
Rated 1.0 out of 5.0 by Definitely the worst Upon arrival at the hotel it all felt very wrong. Normally if I arrive a little early it has previously never been a problem but oh what a fuss it was for this hotel. So my family and I waited until just before 3 and we was allowed our room. Well I say room !!!! This was the smallest ever holiday inn room I have stayed in and with 4 of us it was even worse. We have a clearing on a foot at the end of our bed and that was at the widest point. The guest chair was pushed up behind the front door as we had no other space for it. If this is the room I was given due to me cashing in LOYALTY points then they really are of no value to me. It ruined my vary rare family trip and completely made me rethink the kind of hotel chain I support. Absolutely fuming and I did make reception aware of this in the morning. August 26, 2015
Rated 5.0 out of 5.0 by Nice hotel and great staff Ideally situated hotel, rooms and comfort as you would expect at a HIE. Food is good from the bar and staff are very friendly and helpful. Only downside for myself was not being welcomed as a Spire Elite member with a free drink or points option but I think this is more due to IHG system error as opposed to a staff issue, after spending 200 nights in the last year with IHG I was welcomed as a club member. August 25, 2015
Rated 5.0 out of 5.0 by 02 arena and the holiday inn express if your away to see a show at the 02 then I recommend this hotel its within walking distance easy to find its clean friendly staff lovely rooms and a varied tasty breakfast comfy bed and pillows if your staying overnight after an event the holiday inn is so perfect August 24, 2015
Rated 5.0 out of 5.0 by Overnight sightseeing trip This hotel was in a great location,only a 10 minute easy walk from the O2 Arena and the Sky-ride cable car attractions. The Dome has many varied restaurants open till late for meals. The room itself was very clean with a TV and shower. Although close to a busy road our 3rd floor room was quiet with the window closed. The resataurant for breakfast had plenty of seating,and there was plenty of choice,including sausages,scrambled eggs and beans as a hot food option.Staff were all very helpful and cheerful. A free i-newspaper was available to read over breakfast too. I would definitely recommend this for a short stay over. Access to the underground was 100 yards from the Dome,making trips into central London very easy. August 23, 2015
Rated 3.0 out of 5.0 by standard hotel I usually go to Holiday Inn in different cities and when booking I am confident some basic standards are there and I do not have to worry about cleanliness and beddings . I am happy that I was never disappointed . That is the reason I hope to be back in Holiday Inn Hotels in future .Though this time there was problem with AC and noisy street as I had to keep the window open , I am hopeful that it will be taken care of . Staff are very friendly and helpful . Thanks . August 23, 2015
Rated 5.0 out of 5.0 by Great hotel, conveniently located This is a very good hotel - the standards are high, parking is no problem (and reasonably priced for this part of the world) and it is very well located for the O2 but also for the Jubilee Line... its also easy to catch a bus to the Cutty Sark and a scenic boat ride into Central London. Highly recommend August 20, 2015
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