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Rated 4.3 out of 5 by 493 reviewers.
Rated 5.0 out of 5.0 by Excellent service Friendly staff, clean and cosy room and just 5 minutes from the tube. I will be back soon. June 29, 2015
Rated 3.0 out of 5.0 by Good location Good location in the city. The hotel is being renovated and that brings problems. It is not acceptable to change decisions about the customer's rfequests. June 29, 2015
Rated 2.0 out of 5.0 by Bad service from one of the front desk staff Location is convenient, the room is clean as per expectation. I had a short discussion with one of the lady at the front desk, the attitude is not very friendly, when I left the front desk, I accidentally left my packed food there. When I got back to my room for around 15-20 minutes, I suddenly recall I left something behind. I went down and ask the lady did she see my left food package, she ask me if I see something on the desk? It is a rude and unpleasant. June 28, 2015
Rated 4.0 out of 5.0 by Good location, good hotel Location is very good Breakfast and free internet for IHG Rewards members Rooms and nice and quiet...even though the road is busy Rates could be a bit lower June 25, 2015
Rated 3.0 out of 5.0 by One night stay - convenient location Stayed at this hotel previously, but this time put in a room opposite the lift and next to the staircase. You can hear every step someone makes in the staircase and people using the lift through the night kept me awake. Good location; just a 5 minute walk to Southwark underground station. And as this was my second stay; the sausages at breakfast always seem very bland and the baked beans very cold (both times I took breakfast early in the morning, perhaps the heat up eventually)! June 24, 2015
Rated 5.0 out of 5.0 by What power failure ! Despite a local power failure (outside hotel control) the on duty staff worked tirelessly to maintain a friendly welcome and attend to their guest's needs. Nice to know Holiday Inn Staff have your back in a crisis - absolute first rate customer service ! June 24, 2015
Rated 4.0 out of 5.0 by convenient location Just the job for my night out rather rushing to catch last train home. June 24, 2015
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