Rated 4.3 out of 5 by 178
Rated 5.0 out of 5.0 by Caroline61 Extremely helpful staff and comfortable rooms
Our stay at this Holiday Inn was comfortable and fit our needs perfectly. A place to sleep and to have a nice breakfast to start our day of sightseeing. Location worked for us. We were able to walk to all the important attractions. The only area that was a bit far was Oxford Street and Harrods. The tube, and taxis are easy to get so that really was not an issue. The cost of the room was definitely good for London (everything in London is very expensive!). But it is not a luxorious room and hotel, it is comfortable and very clean and that is all that we needed. The housekeepers did a very thorough job each day. And the front desk personnel were just awesome! Always friendly and willing to help in any way possible. Jennifer was extremely helpful but the others were too. That in itself was worth the cost. Having staff that helped and did so cheerfully. I would stay here again and recommend this for anyone who is on a budget.
18 January 2013
Rated 3.0 out of 5.0 by RFCSL Time for that refurb
The hotel is in a reasonably good location south of the river. I have stayed in plenty of Holiday Inn Express, so knew what to expect. The staff were friendly and helpful. However, the hotel is looking tired internally and in need of refurbishment. I know that the ground floor dining area is undergoing some upgrades. Hopefully the rest of the place will follow on. And you really need to sort out those noisey radiators!
17 January 2013
Rated 5.0 out of 5.0 by LeighC Great hotel with great location
Really enjoyed my stay here. Location is great for a family & the staff really helpful & friendly. Well done!
10 January 2013
Rated 4.0 out of 5.0 by Martin2 Helpful & Cheerful Staf
A holiday inn. does what it says. A basic room near where I have to work. The Room and the Hotel were clean and well maintained.
The staff were particularly pleasant, cheerful and helpful. It was nice to be staying some where, where the staff seem to want to do do their work. Thank you.
10 January 2013
Rated 5.0 out of 5.0 by DDKWNS Good alround stay
Comfortable hotel. Car park limited and expensive. Staff VERY friendly & helpful. Overall very satisfied and would use them again.
07 January 2013
Rated 4.0 out of 5.0 by Faceless Most polite & helpful staff
For good public transport access for shopping,theatre and sight seeing this hotel represents very good value plus the benefit of on-site car parking at reasonable cost.
The staff were very friendly and helpful .
The breakfast choice was good in a clean and comfortable area.
The only negative was not having an extra pillow in the room but if I had asked I am very confident one would have been brought to the room straight away such was the excellent attitude of the staff.
Overall this hotel can be considered ideal for business and general leisure purposes and child friendly.For a special occasion however most guests would probably want something more grand.
06 January 2013
Rated 5.0 out of 5.0 by SomeoneInTheUK Relaxing comfortable stay
Ideal location to view the sites of London.
The staff were very warm and welcoming and the room was clean and comfortable and it was very quiet too.
Only a few minutes walk from the tube it was easy to find.
The entire hotel was clean and tidy and it was easy to relax.
If your looking for somewhere to stay within easy access to London's many attractions, you won't go far wrong with this hotel.
Will use this hotel again for future London vists.
06 January 2013
Rated 5.0 out of 5.0 by Harley52 Good location
It's well located for the theatres and the Christmas markets on the south bank, when they are on. Staff are always friendly. Tube station not far away. Stayed here before and will again, many thanks.
03 January 2013
Rated 5.0 out of 5.0 by LaurieA Front Desk Staff were Awesome
We had great service, advice and help during our 8 night stay.
We especially enjoyed the assistance from and interaction with Georgia. She (and the others) helped us find our way around, recommended restaurants and saved us some $$ by suggesting transportations options. Thank you all very much.
Merry Christmas and we hope to back some day.
15 December 2012
Rated 4.0 out of 5.0 by ChrisO2 Great location in Southwark
Stayed here for 2 nights when visiting the O2 for a gig. Chosen because it's fairly central (easy walking distance from the Millenium Bridge, Tate Modern and Globe) whilst still being a very easy journey by tube from the O2 (Jubilee line with no changes) and a short walk from Southwark tube station.
It's a typical Holiday Inn Express so we knew what we were getting, and although on the front of the hotel the room was quiet thanks to the secondary glazing. There was a limited choice of cereal, fruit and yoghurt for breakfast but baked beans, sausages and scrambled egg were available so you could make yourself beans on toast if the rest didn't appeal.
11 December 2012
Rated 2.0 out of 5.0 by seanios01 Worst Bed Ever!
Hotel is in a grest position for exploring London and is minutes from the Tate Modern.
Hotel is spotlessly clean and staff were friendly.
One major drawback however....this was the most un- corfortable bed I have slept in ever.
When I mentioned this at reception in the morning the staff did not appear interested which was a shame as they were very frindly smiley people.
10 December 2012
Rated 3.0 out of 5.0 by chenghn82 Free WiFi in room
In general, the stay in Holiday Inn Express Southwark is a positive experience. Not too far from Metro station, and quite easy to locate.
The room cleaniness and comfort is meeting expectation, except there is no wired Ethernet in the room.
Even though there is WiFi in the room, but it is not free. The charges per-day-use is way too high at 12.50 pound as compared to BT Fon, at only 5.00 pound.
"Encouraging" customer to go down to lobby area to use the free WiFi is not projecting a right image of Holiday Inn. I have been to Holiday Inn Express in Asia, and free WiFi is very key in selecting the right hotel to stay.
09 December 2012
Rated 3.0 out of 5.0 by Goldy Don't use room 602
The room itself is lovely, however the radiator in the room was tapping in a rhythmic pattern from around 3am, meaning I had one of the worst nights sleep I've ever had in a hotel.
I was told I'd have some Priority Points added to my account so that I could have another night of hopefully better sleep but as yet it appears that they're not there (I think, looking at the last couple of stays it seems they've not been added anyway)
In short, I wish I could say I had a relaxing night here but alas I didn't
06 December 2012
Rated 4.0 out of 5.0 by duthie warm welcome at good location hotel
The breakfast choice at this Holiday Inn Express is poor. At our 3 breakfasts only fresh fruit was sad looking oranges,there was no natural yogurt or cheese. One morning there was no coffee in the machine.
On the plus side the staff were very quick at clearing the tables.
27 November 2012
Rated 5.0 out of 5.0 by NullAnneVoid Very comfortable, too comfortable.....
Nothing bad to say about this hotel, no queues at check in which is usually a bugbear with me for other hotel chains, staff were friendly, room clean and cosy. Not cutting back to the bare minimum of supplies and taking away phone like a certain otehr chain. Only downside was stopping out until 5am clubbing which meant I slept all through breakfast which i was miffed about but its my own stupid fault realy so I'll give you a 5/5 for breakfast even though I didnt make it but based on my previous experience of your breakfasts and the fact that you actually include it in the price instead of ripping customers off charging extra im sure its deserved. Also at other chains I have had loud noises such as cleaning, broken lifts, deliveries etc disturbing me throughout the morning but I was left in peace to deal with my hangover and the staff werent stroppy about us being a bit late for checkout. Only one slight gripe, my friend bought a carton of ribena and was charged about £1.30 which is a bit ridiculous. Great location too about 10 mins walk from Tower Bridge staion and 5 minutes from shops and amenities, Tower and its touristy area is in within 15 mins walking distance too.
20 November 2012
Rated 5.0 out of 5.0 by Vipin1955 Excellent service from general manager Mr.Wilson and his staff
We enjoyed staying at the Southwork Holiday Inn express hotel. The location is good;although room can be crowded for 2-3 people. The staff provided excellent service and Mr.Wilson,.Franscesco,Mr.Charley were amazing persons.
Suggestion for rotating breakfast menu instead of keeping same items all the time.
19 November 2012
Rated 4.0 out of 5.0 by Chaz57 Pleasent and well located
The hotel was lovely, the rooms clean, staff pleasent and the breakfast was adequate.
19 November 2012
Rated 5.0 out of 5.0 by Ilario Bed & Great Staff
Really good location, close to the main attractions and the river Thames.
Really confortable and great staff! well done!
To come back!
12 November 2012
Rated 4.0 out of 5.0 by Klas Valuble hotel
We hade a great time in London, The Hotel was allright, worth the money..-:) Clean nice staff good service. Not the best. Breakfast but what can you expect in england..-:)
11 November 2012
Rated 4.0 out of 5.0 by Legend Very convenient
Very accessible to our needs - theatre, attractions etc.
Staff very friendly on arrival making a great fuss of granddaughter (which she loved) and also very helpful on the occasion when I rang before arriving enquiring about distances to the theatre etc.
The dining area for breakfast is the only thing I would say let this hotel down but the staff were extemely helpful when my husband asked if we could take breakfast to our room as the granddaughter was still asleep!
08 November 2012
Rated 5.0 out of 5.0 by Hooperman Great location
Great location, excellent staff, very clean room .. and breakfast was a bonus.
Will stay again without doubt.
07 November 2012
Rated 5.0 out of 5.0 by BettyL Great service
Great staff, very friendly and helpful. Rooms and hotel were very clean. Would highly reccomend this Holiday Inn Express.
07 November 2012
Rated 4.0 out of 5.0 by Tighthead Staff excellent....Breakfast...a scrum!!
Couldn't have been more happy with the politeness of the friendly staff - the bedroom and bathroom were clean which is all I want from the room after a days sightseeing and catching up with friends in London. However, the breakfast was a disaster...as everyone seem to come at once meaning long waits for a table with nobody in a rush to eat up (rightly so...why should they) and the food when we did sit down was just warm after trying to get through waiting visitors to get to the small food counter.....reminded me of my propping days on a Saturday afternoon - but without the shorts and a gumshield!!!
05 November 2012
Rated 3.0 out of 5.0 by BBVisitor Good location for in and around Blackfriars area.
Staff are always helpful and welcoming.
Good central location for Blackfriars and south of Thames area.
Last 2 visits was distrurbed by building works nearby, generator and alarms very late at night and until 2am at rear of hotel
Not the hotels fault. Best to ask for a room overlooking front of hotel.
Bathroom decor can be a bit tired in some rooms.
21 October 2012
Rated 5.0 out of 5.0 by BonnieG Warm, friendly helpful staff made us feel at home.
The front desk staff made our stay feel like a second home. We would especially like to thank Jennifer, Elena, Edwin and Elisabet. We had planned to transfer to another hotel during our time in London, but cancelled that reservation and extended our stay at the Holiday Inn Express because of the friendly, helpful staff. We also enjoyed the open, airy comfortable lobby which provided free wifi and a good hearty breakfast each morning. The friendly ambience also extended to the staff serving breakfast, as well as the maids cleaning the rooms. The hotel's location in Southwark suited our needs as well, as it is convenient to bus transportation and only a short walk to the tube station. It's also only about a 10-15 minute walk to the London Bridge area and the wonderful Borough Market. We will definitely stay there again on our return to London.
20 October 2012
Rated 5.0 out of 5.0 by LemanieG Great room at a great price
I booked this fairly last minute and was very pleased with everything about the room I had and the hotel in general. Great location.
19 October 2012
Rated 4.0 out of 5.0 by joules Southwark stay
Great location for those that enjoy walking the riverwalk,visiting the Tate Modern Museum,London Eye...Tower Bridge...Waterloo Bridge to Convent Gardens
Great resturants within 5 minute walk
Hotel comfortable and clean. The staff altho well meaning at times gave uninformed advice
Definitely would stay there again
15 October 2012
Rated 5.0 out of 5.0 by rosh Comfortable staffs & great service
we stopped here for my wife's exam. we really felt it like home away from home... staffs were really helpful even if we need help during odd hours.... complimentary breakfast can be better... but can't complain though... i would recommend and stay again if necessary.
07 October 2012
Rated 4.0 out of 5.0 by Slf76 Great location
Friendly staff, comfortable room, best bit is location great for south bank
06 October 2012
Rated 4.0 out of 5.0 by JesperJJ Convenent
Good, average hotel without a "homey" feel though. Great location for the City where I had business.
The services I needed were provided. Nice restaurants in the near area and good pubs. The breakfast could have a greater variety but the late night bar was very nice as we were some travelling together.
05 October 2012