Rated 3.9 out of 5 by 280
Rated 4.0 out of 5.0 by Anonymous11 Clean room and comfortable stay, but staff needs to be re-trained.
The positive rating is given for the clean hotel room, comfortable bed and pillow.
Professionalism and basic customer service knowledge of check-out desk employees need to be checked and re-trained. The employee literally stopped IN THE MIDDLE of her sentence while helping me with check-out, walked away from the desk to help the other customer (who just walked up without lining up) before completing my check-out! I think this is BASIC customer facing competency, unless the other customer has an emergency situation, she should have told the later customer that she will be with him/her right after helping the current customer - Not leaving the desk in the middle of an unfinished sentence to help the next!
01 July 2014
Rated 4.0 out of 5.0 早餐
01 July 2014
Rated 4.0 out of 5.0 by ShoreditchHighstreet Baño y ruidos
El baño tiene una MUY MALA iluminación.
Hay ruidos en la habitación, probablemente dl aire acondicionado, que molestan bastante. De resto, el hotel esta bien aunque un poco caro para las instalaciones.
30 June 2014
Rated 3.0 out of 5.0 by Saamu Neat
For few days stay for business it is practical and the needs for communication with family is adequate.
30 June 2014
Rated 5.0 out of 5.0 by Vinny88 Great location for Shoreditch nighlife
Was looking for a reasonably priced hotel close to the nightlife of Shoreditch and Hoxton. Holiday Inn Express was perfect. Standard of room was better than other Holiday Inn Express hotels I have experienced recently, although breakfast choice was limited.
29 June 2014
Rated 5.0 out of 5.0 by nuge Hen Weekend
An absolute fantastic hotel. The staff, room, facilities were out of this world. xx
25 June 2014
Rated 5.0 out of 5.0 by Abbie01 General
In general my stay at the hotel was good. The room was nice with breakfast included in the price. But having lived in another hotel in the area of the same standard on previous visits, which cost considerably less for the same amount of nights, I would have to say that my preference would probably be the other hotel. Solely based on value for money.
22 June 2014
Rated 4.0 out of 5.0 by rossandroll Location, location, location
Located in the heart of Shoreditch, this hotel was clean and affordable. The WiFi was extremely reliable.
20 June 2014
Rated 5.0 out of 5.0 by cinderella22 Good value
Good size room, lovely bathroom and good breakfast = very good value for money.
20 June 2014
Rated 5.0 out of 5.0 by Colby72 London one nighter
Very efficient, very comfortable, just what was required
18 June 2014
Rated 4.0 out of 5.0 by räffie28 Ruhiges Zimmer, guter Service, Zentrale Lage
Das Hotel ist zentral gelegen, alle Sehenswürdigkeiten sind mit der Metro oder dem Bus sehr gut zu erreichen. Das Personal war sehr freundlich und hilfsbereit.
18 June 2014
Rated 5.0 out of 5.0 by Harti Gutes Presi-Leistungsverhälntnis
Frühstück könnte besser sein (z.b. der Kaffee, kein Aufschnitt)
13 June 2014
Rated 4.0 out of 5.0 by ash_mcr Clean, well maintained
Hotel and room are clean and well maintained. Price is expensive but it's in London – location from Old Street is excellent.
10 June 2014
Rated 5.0 out of 5.0 by FOXY-carbon free MR M D FOX
EXCELLENT STAY VERY WELCOMING NICE AND CLEAN, SHAME THERE WAS ONLY ONE TOWEL FOR TWO PEOPLE BUT APART FROM THIS IT WAS A VERY NICE FRIENDLY AND EXTREMELY CLEAN HOTEL
10 June 2014
Rated 1.0 out of 5.0 by Mick9999 No sleep
Had the misfortune to stay here for 2 nights at the same time as a party of 40 people on the floor below me who were holding competitions as to who had he loudest voice well into the early hours. Complained to reception but nothing done about it. Won't be staying there again.
06 June 2014
Rated 5.0 out of 5.0 by romi2305 Gutes Hotel für ein kurzer Trip.
Preis-Leistung i.O.Gute Lage.Nicht weit von U-Bahn entfernt.
06 June 2014
Rated 4.0 out of 5.0 by Mr H Great hotel, perfect location, no problems
having previously stayed here for a 3 night stay,we had no hesitation returning. great location near Old Street and Liverpool Street tubes, walking distance for east london markets and shops.
very good service from hotel staff where required, on reception, in dining room. highly recommended hotel. will be returning.
05 June 2014
Rated 4.0 out of 5.0 Friendly staff and close to amenities
Friendly, helpful staff. Clean rooms. Family friendly. Close to amenities and transport connections.
28 May 2014
Rated 3.0 out of 5.0 by travelerHolland Airco not fixed since long time
Have stayed here 2 months ago and now again but airco is still not fixed. Very disturbing during the night because of crazy and loud noises it makes.
Breakfast options is poor and coffee is bad.
05 May 2014
Rated 4.0 out of 5.0 by nasko nice hotel
nice location, excellent service, good value for the price
03 May 2014
Rated 5.0 out of 5.0 by nm367 Great value for money in the city
Took the kids to London for a short trip rather than make the commute each day as we wanted to see a number of museums, Buckingham Palace and the usual sight-seeing stuff. We were very happy with the cost of our stay at HIE -Old Street which was cheaper than most but did not mean that we had to put up with dirty sub-standard accommodation and we had the bonus of not having the additional expense of breakfast every day. Yes breakfast was busy and fairly basic but plentiful and more than expected for the price paid. Staff were friendly and courteous and the room was spotless - which is important to us. It was fairly small but the sofa was set up as a double bed for the kids so this took up a lot of available space, and at the end of the day it is a budget hotel in London. There were enough tv channels to keep the kids happy in the morning and tea/coffee facilities and a hairdryer kept Mum happy. A thermostat meant we controlled the temp of the room which is always good as I often find hotel rooms over-heated and stuffy. The shower was good and had a shower gel dispenser if you needed it and there was a plentiful supply of fluffy towels and even different pillows to suit your requirements. I thought this hotel provided great value for money and if you don't, you need to pay more or stop whinging!
27 April 2014
Rated 4.0 out of 5.0 by lolyahoo Cleanest room ever, good service, friendly starff, bad mattress.
Room small but comfortable. Once sofa-bed was open there's no room to use the desk. There's TV and in-room tea/coffee making facilities. Cleanest hotel room we've ever slept in but mattress was a back breaker. I heard other residents complain at reception, even though I didn't, but it seems a common complaint. Staff helpful and will look after you well. There's an ok free wi-fi. There's a paid option for higher speed internet (expensive) but the free one was good enough to stream youtube. Good breakfast although could be a bit more varied. Very near Old Street tube station, just a couple minutes walk. All in all a positive stay. Will use again in future but will complain next time if mattresses are not upgraded.
26 April 2014
Rated 2.0 out of 5.0 by jagr Good Price for this location but uncomfortable rooms for 4
Good Price, good customer service from the personnel at front desk and breakfast, but the rooms for 4 are not good. The sofabed is terrible for sleeping.
25 April 2014
Rated 5.0 out of 5.0 by alurn Unexpectedly good!
After our sad experience with HIE in Cologne, Germany, this was quite a nice stay! After we changed our room (broken AC and TV) we had a very pleasant stay at our room at the rear of the hotel. Breakfast is simple, but tasty and for free!
The staff was very courteous.
22 April 2014
Rated 3.0 out of 5.0 by bradpitti A/C and Breakfast
A/C was broken or so and VERY noisy during night, also after changing to an other room.
Room pretty comfortable
location is quiet good.
breakfast is poor, and due to messy guests (lots of students) the floor was mostly covered in breakfast bits and pieces...
very friendly staff.
03 April 2014
Rated 2.0 out of 5.0 by Paul_23032014 March 2014 Stay
Overall not impressed, air conditioning was sometimes noisey and permanently on which left you with a runny nose, the shaving sockets didn't work and the breakfast/dining room felt like a school dining hall. Also, the hotel didn't seem to be staffed in the restaurant section at night which left you believing the only way to get dinner was to go out for it. The bar was way too close to the lobby which made sitting at it unrelaxing. Needless to say there are better choices for the same if not less money. I stayed in room 109 so if you get this room make sure the above has been fixed !
02 April 2014
Rated 3.0 out of 5.0 by IGM EDI Good location and great service
As stated above, but the one disappointment was the lack of inter-room noise insulation. In the early hours of the morning the youngsters in room adjacent to ours were making such a din, that we were wakened up and had to call reception. To the credit of the staff their response was immediate and very effective!
29 March 2014
Rated 3.0 out of 5.0 by Kamme1903 London visit - 2 adult and one 11 year
This is NOT a five star hotel !!!! It is a nice place, nothing fancy but clean and cosy.
Close to the sub, nice area (don't eat at the Nelson retreat !!), we had a room on 5th floor backside and wasn't bothered by noise.
Staff was service minded and even though we had a "odd" reservation is was handled without any problems.
The bed was fairly ok, but not the best quality (to be expected in this level though). The "extra-bed" (couch) was very bad (only real disappointment we could find).
Good breakfast, just wonder why bacon wasn't part of this ?? A bit crowded some mornings due to some large groups of youths - might remove 2-3 tables in the middle for more space between, just to avoid "accidents" when people moving around with breakfast and coffee (which was excellent according to my wife) - but off cause it will mean loss of seats.
We had a very nice stay and expect to come again :0)
26 March 2014
Rated 5.0 out of 5.0 by Francochips Value for money
We stayed for just one night for our visit to the O2. The hotel location was ideal, service very good, room basic but comfortable and included tea and coffee and reasonable breakfast included in already well priced room. Would definitely choose to stay here again.
20 March 2014
Rated 3.0 out of 5.0 by freebo Average
Staff and service were excellent. Room was nice.
Shower had no curtain and flooded the bathroom every time I used it.
Breakfast was a choice of Croissant, Scrambled egg and beans. Not so good..
18 March 2014