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Rated 4.0 out of 5 by 256 reviewers.
Rated 4.0 out of 5.0 by Good hotel in a convenient location Convenient location near Victoria and Pimlico Stations. Nice and clean rooms, but a bit small (as usual for English standards). Good breakfast. Nice staff. 18 November 2014
Rated 2.0 out of 5.0 by Comfortable stay aside from few hiccups Hotel in general was great, room was ok although on the slightly small scale. Not the average Holiday Inn experience but overall the stay was comfortable and ideal for a one night stay. The hotel experience some boiler issues which meant we got cold water through the stay and the TV didn't work properly. However, this wouldn't be a problem if you are staying just for a bed for the night. 17 November 2014
Rated 5.0 out of 5.0 by very good service and comfortable. good breakfast My only moan would be that its described as being only 10 minute walk from Victoria but the person who wrote this must have been a very fast walker with no baggage! But its very near Pimlico subway so quick access to the centre 13 November 2014
Rated 5.0 out of 5.0 by Great location What a great place to explore London from. The room was clean and well equipped. Reception did a fantastic job of welcoming us. 12 November 2014
Rated 2.0 out of 5.0 by Expensive, poor service, a little grubby This is the kind of hotel that gives London hotels a bad reputation. The location was good, and I guess that was why it was so expensive, but the value for money was very poor. Everything about it felt a little grubby and uncared for (e.g. carpets, tables, even the check-in guys had stained ties!) Less than i would expect for HI Express. 12 November 2014
Rated 4.0 out of 5.0 by Great Location Great location could walk from Parliament Square to the hotel. Would definitely stay there again. 10 November 2014
Rated 5.0 out of 5.0 by Good Location Good location for access to Pimlico tube station. Room was comfortable and staff was very helpful. 08 November 2014
Rated 4.0 out of 5.0 by Excellent position of hotel The hotel is in a superb position. The room was rather cold and with the benefit of hindsight we should have contacted reception at the time as they had extra heaters and duvets they could have brought to the room. As it was, we mentioned the problem upon checkout and the hotel dealt with it very professionally. Overall, we would stay at this hotel again if we needed to be in that part of London again. 06 November 2014
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