Rated 4.4 out of 5 by 437
Rated 4.0 out of 5.0 by ricko1 Good noghts sleep at the airport
Right by the airport opposite mid-stay parking so very convenient. Hotel parking is a bit inconvenient but the inside of the hotel is excellent. No noise problems.
July 4, 2015
Rated 5.0 out of 5.0 by liza42 exceptionally friendly and professional staff
upon arrival to the hotel we were greeted with smiles and felt welcomed. quickly checked into our room and found it to be clean and ready perfect tempertaure.
proceeded to the bar for food, again greeted and welcomed..answered in a very friendly way about menu enquiries.
ordered dinner which arrived promptly and was delicious!!!! espececially the chocolate puddle pudding!!!
after a good nights sleep, we found an ample food for 05:00 hours.
check out was pleasant and efficient with a happy face and with wishes of a good onward journey.
from start to finish your staff made it a pleasure to stay.
July 1, 2015
Rated 4.0 out of 5.0 by John Smithsonian Good Luton airport location
Modern, good quality hotel, close to the Luton airport. Good dinner menu, breakfast fine as well. Quiet and properly sized rooms, internet speed acceptable.
June 30, 2015
Rated 5.0 out of 5.0 by Kaz20 Beds comfy and staff friendly and helpful
For where the hotel is and the through traffic it gets were very pleased with the services provided. The food was hot and we didn't have to wait too long for it, bar service was a little bit slow my husband had to wait while the staff finished their conversation but mostly it was good.
June 30, 2015
Rated 1.0 out of 5.0 by HolidayInnsilverback One of my worst stays
This is a very tired hotel. Internet slow, bedroom smelly (damp) and needs refurb. Pillows hard, breakfast choice poor, location noisy.
Its just not worth it- travel further out and get a proper hotel.
To add insult to injury, they charge £8 per night to park.
Staff helpful and friendly- so at least one plus
I will not be staying there again
June 29, 2015
Rated 4.0 out of 5.0 by Paula Z Convenient for the airport and very comfortable
We found the location of the hotel ideal as it is right next to the car park and we were able to walk to the terminal. The very early (although limited) breakfast was appreciated and the room itself met expectations for comfort and quietness. Staff were welcoming and helpful. My only quibble is with the breakfast room, where there was both piped music and TV on at the same time...not conducive to a pleasant start to the day, especially such an early one...and we would certainly stay here again prior to a morning flight from Luton.
June 26, 2015
Rated 5.0 out of 5.0 by Broten Comfortable room and friendly staff
The staff was friendly and professional. The room was comfortable and clean. You can relax. The only issue is if others are noisy it can disturb you in your room
June 25, 2015
Rated 5.0 out of 5.0 by cford123 Comfortable room and great staff
The staff were very helpful and responded to all our needs
June 22, 2015