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Rated 4.3 out of 5 by 191 reviewers.
Rated 2.0 out of 5.0 by Overpriced The hotel is at a noisy location (4 lane road with heavy traffic in front of the hotel), and the experience of staying at the hotel is a bit sobering. The rooms are clean and well furnished, though personally I hate all the carpet. The breakfast room is about the size of a bedroom, and for a hotel with at least 50 rooms this is totally inadequate. I did not know that space is at such a premium in California. February 8, 2016
Rated 4.0 out of 5.0 by Great place to visist with EXCEPTIONAL SERVICE Nice area and the staff was always willing to offer assistance no matter the hour. Plan to return on another visit and will definitely be staying here!! Great job to the staff of HIECC!!!!! February 6, 2016
Rated 2.0 out of 5.0 by room selection was called by mgr. later the next day to apologize; he said the company they deal with did not forward my request. He said he would return my reward night or points since I had a poor and un-happy stay. February 1, 2016
Rated 4.0 out of 5.0 Convenient location, friendly GM and staff I booked two loft suite rooms for totally 6 people. The suite is a loft with two queen beds on each floor. I contacted the hotel via email in advance to ask for an extra bed. Its GM Richard responded promptly and add a rollaway bed to each room with no extra cost. On the check-in day, we arrived in the morning and only one room was available. The morning check-in process was smooth but I wasn't greeted as an elite member. Though I was greeted by Asher in the afternoon when I checked in another room. And he offered a lot help in moving in rollaway beds and delivering beddings. Our rooms were arranged in the corner and next to each other. This is a fairly old hotel but the room is spacious and clean. Corner rooms were quiet and we felt very relax and comfortable. The breakfast is HIX American standard and you couldn't expect more from that. The dining room is tiny comparing with the other US HIX and we had to take away foods when it was full. January 28, 2016
Rated 5.0 out of 5.0 by 客房设计很赞 客房干净整洁,上下两层阁楼式设计讨巧,情侣入住套房更佳。早餐格局太小,希望扩大空间。考虑增加食物种类,适应不同顾客需求。 January 8, 2016
Rated 4.0 out of 5.0 by Clean, good staff, good location, expensive The staff at this HIX is far more attentive than you'd expect at a value-based hotel like HIX. The hotel is spotlessly clean. The breakfast area is cleaned, maintained, and refreshed throughout the breakfast service. The room and the bathroom were clean. Our room faced Olympic Blvd., so there was traffic noise. You can't beat the location for the West Side. It's really expensive for a HIX, and you must use the $18/day valet parking because the surrounding neighborhood is parking by-resident-permit-only. There is no pool nor fitness room. January 5, 2016
Rated 5.0 out of 5.0 by Overall great experience!! I would highly recommend the Holiday Inn Express Century City to anyone traveling to the LA area! The hotel staff couldn't have been better. They are so friendly and helpful. After a 4 night stay, the staff felt like family to us. The rooms are amazing! Everything is so clean and comfortable. We will be staying at this location every time we go to LA! January 5, 2016
Rated 3.0 out of 5.0 by Century City Holiday inn Express Enjoyed the location of the hotel, and the friendly staff ... got the 2 floor suite but the heating system wasn't up to the job to keep the room warm, thus it was quite cold during the night December 19, 2015
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