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Rated 4.4 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Great team, clean Troy and Jeanette were sincere ambassadors of good customer service - they really seemed to enjoy making sure I was taken good care of and comfortable. Easy to check-in, no delay or irrelevant small talk, friendly, and information as I wanted it including nearest dining and late check-out - keep up the good work! 27 July 2014
Rated 5.0 out of 5.0 Excellent location and staffs I visited Los Angeles two times, once in Jan 2012, and once in a July 2014, and each time I stayed in Holiday Inn Express Hotel Century City, located in West Olympic Blvd. The hotel has very good location to reach many tourist spots and also near to Hollywood, Santa Monica beach, Beverly Hills and shopping malls as well. The hotel is located in a prestigious area of LA and has very friendly staffs like Mr. Troy and Ms. Rozi. They remembered me when they saw me after about two years and half. This hotel is very clean and comfortable, breakfast is also so nice that I really enjoyed it. I will go to this hotel again if I visit LA again. I recommend to everyone to stay at this hotel when visit LA. 15 July 2014
Rated 5.0 out of 5.0 by Friendly staff We were not sure when we saw location. However this is a great facility. We were upgraded to a loft room and it was fantastic. Hotel is clean modern furnishings good simple breakfast. The parking is tight however they provide free valet. All in all a great experience.. The staff really went above and beyond 14 July 2014
Rated 4.0 out of 5.0 by Very comfortable room and attentive, kind staff Enjoyed my stay and would stay here again. Front desk was very helpful; plenty of on-site parking; the room was quiet. LOVE the bed and pillows. Better sleep than I have at home. 13 July 2014
Rated 5.0 out of 5.0 by Very enjoyable stay We enjoyed staying with you!! Very comfortable bed and the bathroom was very nice. 12 July 2014
Rated 2.0 out of 5.0 by Just Ok I was very impressed with Mike the front desk manager during the evenings. He was very helpful, however my room was not cleaned very well the first 2 days and on the 3rd evening when I returned to my room it had only been cleaned partially. It looked as if they started to clean and picked up the dirty towels and then stopped and never returned. Very disappointing for the cost of this HIE. 30 June 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable staff We felt very comfortable here. Our kids especially enjoyed the spiral staircase to the loft in our room. The staff was always very friendly. Our only complaints were the tiny breakfast room and the necessity of a valet to retrieve our car that was parked 20 feet away (that always felt awkward). 29 June 2014
Rated 2.0 out of 5.0 by Incessant Noise Olympic Boulevard Unfortunately, the incessant traffic noise from Olympic Boulevard made it practically impossible to sleep. I hardly slept the night. This is an older hotel and has seen its better days as it evident from the furnishings. Valet parking at a Holiday Inn Express is ridiculous to say the least... On a positive note, the hotel staff and valet were very courteous and helpful... The room, bed, and bathroom were quite clean as one is accustomed at other Holiday Inn Express establishments. 25 June 2014
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