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Rated 4.3 out of 5 by 328 reviewers.
Rated 1.0 out of 5.0 by California Vacation We were really looking forward to visiting Hollywood on our Hollywood vacation. Unfortunately, we were very disappointed in this hotel. We had a renovated room that was nice, but full of issues. The hotel has two elevator banks. One from 1-5 and another one from 5-8. You have to walk across the building to get to the other elevator bank. The elevator bank from 5-8 was broken for our entire stay and we had to walk up three flights of stairs and then to our room. Certainly not convenient. They also stated that they would not put a roll away in a renovated room (but finally did). There is 2 block walk to the Walk of Fame so don't expect it to be outside of your door. The Fitness Center was also closed for maintenance. The Breakfast Room is very small and you have to wait for a table and for food. The hot food is not good. Stick to cereal and a banana. The pool was small and cloudy. We were expecting a lot more. July 31, 2015
Rated 5.0 out of 5.0 by Hotal Stay Staff made the stay extra enjoyable and the room was nicer than expected July 30, 2015
Rated 1.0 out of 5.0 by defective elevator poor service no managment We arrived for two nights on the 8th floor suite with two teenagers. Elevator worked only up to 5th floor due to technical problems. took an hour to get our luggage since Larry the bell boy left home. the poor receptionist carried all by herself by the stairs. when asked for extra blankets we got to an answering machine. we complained but nothing changed by the second night. we got some compensation but the experience was terrible. No manger to talk to and this explain everything. July 29, 2015
Rated 5.0 out of 5.0 by Easy and safe for my family Stayed one night here with my four children. Check-in was easy with little walking distance. The room was clean and we felt safe which is important to me as a single mother. We were walking distance to the sights we wanted to see including the TCL Theater and Hollywood Walk of Fame. Great breakfast which is such a value to my large family. July 29, 2015
Rated 4.0 out of 5.0 by What a surprise!!! Very good rooms and good service, to change: Breakfast, it looks like you are in a jail, making queue for he food and not enough space to sit July 28, 2015
Rated 5.0 out of 5.0 by Awesome stay !! Express check-in. House keeping staff was simply great. Valet service was very efficient. Wide variety of cold and hot food items on the complimentary breakfast. As IHG elite status, we were offered complimentary parking for our stay! Awesome service overall and would surely return! July 21, 2015
Rated 4.0 out of 5.0 by Local Vacation We stayed here two nights while we had to be out of our house for fumigation. Chose to stay here for a local "Hollywood vacation". Very convenient location for visiting Hollywood attractions including Walk of Fame, Chinese Theater, Pantages Theater, Hollywood and Highland, etc. Rooms are comfortable and ours was large enough for a family of four. Bathroom shows signs of wear but bathroom amenities were fine. Breakfast was typical Holiday Inn Express fare, nothing special but adequate to start the day without going off property. July 21, 2015
Rated 2.0 out of 5.0 by Room Location As stated previously, I was put under the breakfast room and there was a lot of noise overhead plus the desk chair in the room could not be raised. July 15, 2015
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