Rated 4.1 out of 5 by 223
Rated 3.0 out of 5.0 by David1929 July 20-24, 2015
The hotel staff did their best to make my stay nice. The front desk were always friendly, the cleaning staff was excellent. The breakfast was varied each day and always satisfying. I would NOT recommend this hotel to friends or relatives due to the location. Maybe I'm not accustomed to life in large cities but this was like a combat zone. Crazy homeless screaming at the top of their lungs, graffiti everywhere etc. Nothing Holiday Inn can do about it. I guess it's the same in New York or Chicago. I've stayed many times in San Francisco, San Diego and Albuquerque without experiencing this problem.
July 29, 2015
Rated 1.0 out of 5.0 by SRK9 Bad experience
the floor was noisy, AC not working good and sink was pathetic
July 27, 2015
Rated 4.0 out of 5.0 by Hodditndoddit Extremely helpful staff, particularly Aida and Dennis
Location wasn't quite what we expected but the free shuttle bus offered was fantastic. All staff were very courteous and helpful, Aida and Dennis (who seems to do every job in the hotel) deserve a special mention. Room was comfortable, bathroom could do with refurbishment, bath a little worn, but clean enough, and the hot water was the hottest ever in a hotel room, amazing. Towels could do with upgrading, grey now instead of white. Room cleaned every day. All in all, great hotel and value for money.
July 26, 2015