Rated 4.0 out of 5 by 180
Rated 5.0 out of 5.0 by ayeeee25 No Outlets Near Bed
Hotels I've been to before would always have available outlets by the bedside whether it be in the nightstand lamp or just an outlet on the wall. This hotel room had none within easy access. The closest one without moving the bed or furniture was an outlet mid wall about 8 feet away. my charging cable was 3 feet and it wouldn't reach the night stand. I guess it's my own fault for having a short charging cable. They did have a nice outlet on the desk lamp which was nice, but why not add an outlet on the night stand lights by the bed side?
Also the air conditioning unit is either too strong and loud or just loud. But is necessary otherwise the room would get too stuffy inside.
The location outside the hotel can get a little sketchy at night but otherwise it's quite safe in the hotel. Keycard access to the elevator is needed when going from lobby or parking to your room.
The lobby for check-in was hard to see when driving in it's the door on the right but it's hard to see and there isn't a sign. You can park on the left.
I wold stay at this location again, the location is convenient for where we would go in downtown LA.
14 April 2015
Rated 4.0 out of 5.0 by msk9 LA Downtown West
High cost for a typical HIExpress, but is typical for the location.
06 April 2015
Rated 5.0 out of 5.0 by Joe_B Comfortable bed and excellent service
All employees went out of there way to insure my stay was enjoyable. From Jose the shuttle driver , to Aida at the front desk, everyone was pleasant and professional.
28 March 2015
Rated 5.0 out of 5.0 很好的住宿感受
22 March 2015
Rated 5.0 out of 5.0 by Steel Cut Oats Outstanding Customer Service
Outstanding customer service was given to us by Robert (front check in/out). He was friendly, efficient, very willing to help in whatever capacity needed. He went above and beyond to help us try and find our lost luggage from airlines and even texted me at the conference to say it had arrived. We can't thank him enough for all that he did. Both shuttle drivers were wonderful in many ways - thank you. Breakfasts were good, rooms were clean and all staff were friendly. We will definitely stay again if we're ever in the area. Thanks again to all of you, especially Robert - you are awesome! It's really great to see that someone is willing to still give great customer service!
18 March 2015
Rated 4.0 out of 5.0 by Sweetness50 cleaning of room
The room was not cleaned on occasion until
a request to the front desk was entered.
Wash cloths had to also be requested.
The front desk immediately responded.
16 March 2015
Rated 5.0 out of 5.0 by PlatMem56 Great people. Nice property.
Great value. Pleasant and helpful staff. Centrally located to good resturants.
07 March 2015
Rated 4.0 out of 5.0 by GMRT GMRT
Perfect, friendly staff.
04 March 2015