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Rated 4.5 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 Nice rooms and friendly service The first thing I said when I entered our room was " Wow, they have king size pillows!" Honestly, one of the things I hate the most are the small pillows that seem to be the "in" thing these last several years. The ladies at the desk Sat. afternoon and Sun. morning were great even with the chaos going on in the hotel with a tournament going on. 29 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean room The bed was very comfortable which is a plus when you are away from home. I was impressed with the cleanliness of the room and the entire hotel. 28 August 2014
Rated 5.0 out of 5.0 by Great service, breakfast & pillows We really enjoyed our stay. We were in town for a family reunion. Our dogs were very comfy as well! 27 August 2014
Rated 5.0 out of 5.0 by Great place We had a great visit. The property was nice and clean, staff were friendly. The whirlpool tub in our room was awesome (very clean!). 27 August 2014
Rated 4.0 out of 5.0 by Frequent user I have used this HI-Express location several times in the past few months due to an ill family member. My only complain thus far is the fact that I called the hotel directly to make my reservation this last visit and the girl transferred me to 'reservations' instead of handling my call directly. If I wanted to talk to someone located who knows where, I would of called the 800 number or done it on-line. My unanticipated second night stay was much better as Caleb was at the desk that evening. He is a very professional and makes you feel like a very valued guest. This young man deserves much recognition for his exceptional service. I stay at this hotel often when visiting Rockford. It is always clean, the staff is friendly, breakfast inviting. In a very safe part of town away from the hustle and bustle of the East State Street side of Rockford. It is a bit of a drive to Rockford Memorial Hospital, but I honestly don't mind given the outstanding accommodations, willingness to room me according to my needs, the privacy and quiet location of the hotel, and the over all safe feeling I have as a female solo traveler. 24 August 2014
Rated 5.0 out of 5.0 by Always a good stay. I stay here often as a midway point home and am never disappointed. The staff is always welcoming, and the rooms are always clean. 23 August 2014
Rated 5.0 out of 5.0 by Nice place to stay in Rockford I found this hotel to be everything needed for a nights stay. 23 August 2014
Rated 5.0 out of 5.0 by Comfortable one night stay with family Nice hotel, easy access from expressway, easy access to leisure activities in and around Rockford. Pleasant, helpful staff. Would recommend hotel to others. 22 August 2014
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