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Rated 4.2 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by Great Stay at the Holiday Inn Express-Macon-West After a long day at the conference I attended in Macon, I was very pleased to return to such a nice, clean, quiet hotel for the purpose of relaxing and getting a good night sleep for the next day of the conference. The Holiday Inn Express and Suites Macon-West met my needs and expectations. I plan on staying at this hotel again if I'm ever in the Macon Area. Also, the hotel is conveniently located near shopping and restaurants. Really enjoyed my stay! 22 November 2014
Rated 5.0 out of 5.0 by quite and comfortable Enjoyed my stay ,hotel was clean and quite. Area around hotel was a little rundown but this property was excellent. 16 November 2014
Rated 4.0 out of 5.0 by General Info... This is one of their newer properties and I was surprised that the shower/tubs do not have any grab bars...not good for seniors, also if your room is all the way to the end of the hallway it takes what seems like forever for the hot water to get there. 14 November 2014
Rated 3.0 out of 5.0 by Smoke smell The day we checked in supposedly the furnace was just turned on and the rooms smelled like they had been smoked in. Front desk said that maintenance had not had time to change the furnace filters yet and said it would be done the following week. We asked to switch rooms but none were available, but they did provide us air freshener after we requested some. The breakfast in the morning was not much to chose from and eggs were nasty. Also we had big crates with our luggage and they only had one cart rack to use and in the morning someone must have had it in there room because we waited for 30 minutes and it never appeared so we had to our stuff lug downstairs because they were closer to our room then the elevator. We used our points and were disappointed that we did here. 13 November 2014
Rated 5.0 out of 5.0 by Clean & Quiet, with Courteous staff! When possible I choose Holiday Inn Express for consistent quality, and this visit was no exception. I found the hotel to be clean and the staff helpful. The breakfast was adequate, especially those yummy cinnamon rolls! Love the pillow choices of firm and soft. The beds were not quite as comfortable as I would have liked, but this was a minor issue. Overall, a great experience! 11 November 2014
Rated 5.0 out of 5.0 by Comfortable, Quiet, Great Breakfast, Clean Excellent in all categories. The rooms were clean, convenient, quiet and nicely furnished. The breakfast great room was very clean. The breakfast food was delicious and a wonderful variety. The staff kept the breakfast food supplied and were very kind and friendly. Thank you. 11 November 2014
Rated 5.0 out of 5.0 by Great value for the price They were better priced than other local hotels. Close to area restaurants. Nice clean rooms 09 November 2014
Rated 4.0 out of 5.0 by macon west only complaint was regarding the shower curtain staff was excellent overall 09 November 2014
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