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Rated 4.7 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Excellent Staff We stayed at the Malone NY Holiday Inn Express twice this summer because our daughter was working in the area. Both visits were terrific. The staff was awesome. We had car trouble and Toni and Kenny went out of their way to help us. Room was great, breakfast was great, and pool area was nice and clean. We would definitely recommend this place. 29 August 2014
Rated 5.0 out of 5.0 by malone nice hotel great staff good breakfast have stayed here many times always nice people and clean rooms 28 August 2014
Rated 5.0 out of 5.0 by Relaxing Stay Rooms were very clean, and comfortable. Staff was knowleeable and very hepful with any questions we had. Breakfast was hot and a very good choice of items on the menu. Look forward to our next stay at the HIE in Malone, NY. 28 August 2014
Rated 5.0 out of 5.0 by Great place to stay! We have stayed here 3 times in the past 12 months. The management and staff are always welcoming and friendly. Rooms are clean, bright and large. Beds are so comfortable. Always enjoy the breakfast choices. The place to stay if you are in the area. 27 August 2014
Rated 5.0 out of 5.0 by Clean Hotel and Great Service We were a group of 16 using this hotel as a base for a golf package. It was our second visit and again everyone was very pleased with the hotel and the service. 22 August 2014
Rated 4.0 out of 5.0 by good sleep the bed was great. very clean. I was traveling for the government and had to verify and change the taxes being charged to the room. it took 2 calls to get this done. I liked the mini store in the lobby for snacks. 22 August 2014
Rated 5.0 out of 5.0 by Immaculate and comfortable We were literally just passing through - arrived late, left the next morning - but even in that brief stay, we were very pleased with the friendliness and courtesy of the staff, and the cleanliness and comfort of the room. I particularly appreciated that the room - indeed, the entire hotel - was immaculate, but without any lingering odor from cleaning products as we so often find at similar hotels. The beds and pillows were exceptionally comfortable; I often have difficulty falling asleep at hotels, but here I fell asleep quickly and slept soundly (save for my husband's snoring, lol!). Even with four of us in the room (two adults, two teens) there was ample room to move around, we didn't feel crowded or cramped for space. I didn't use the internet but those in our group who did were able to log on quickly without any troubles, and were satisfied with the connectivity/speed. Breakfast was decent; nothing earth-shattering, but the coffee was very good and there was a decent selection of cereals 20 August 2014
Rated 5.0 out of 5.0 by clean quiet What I would expect at a Holiday Inn. Clean and up to date. Friendly staff. 19 August 2014
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