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Rated 4.7 out of 5 by 138 reviewers.
Rated 4.0 out of 5.0 by Great Staff From arrival, throughout the stay, over breakfast and on checking out, the staff was always professional, out-going and friendly. Made the stay just that much better. 03 September 2014
Rated 5.0 out of 5.0 by Wedding inMalone Staff was very friendly and professional. The Hotel was very clean. The only drawback was the one elevator which seemed to be extremely slow. Overall experience was excellent. Would stay there again. 03 September 2014
Rated 5.0 out of 5.0 by great experience Very helpful and pleasant staff. Christine at the front desk excellent. Shauna very pleasant and helpful at breakfast. Comfortable rooms. Clean pool and gym area. Great variety at breakfast. Fast easy check in and out. Staff always very kind. 03 September 2014
Rated 5.0 out of 5.0 by Clean, modern, well maintained hotel We enjoy staying at this Holiday Inn Express. The view from any room is great -- the accommodations are excellent. We appreciate the cleanliness of the facilities, the linens and towels and the attentiveness of the staff. Every staff member was friendly and accommodating. Even though the hotel was fully booked for an event, we never heard another television or loud noises emanating from another room. 02 September 2014
Rated 5.0 out of 5.0 by Excellent Staff We stayed at the Malone NY Holiday Inn Express twice this summer because our daughter was working in the area. Both visits were terrific. The staff was awesome. We had car trouble and Toni and Kenny went out of their way to help us. Room was great, breakfast was great, and pool area was nice and clean. We would definitely recommend this place. 29 August 2014
Rated 5.0 out of 5.0 by malone nice hotel great staff good breakfast have stayed here many times always nice people and clean rooms 28 August 2014
Rated 5.0 out of 5.0 by Relaxing Stay Rooms were very clean, and comfortable. Staff was knowleeable and very hepful with any questions we had. Breakfast was hot and a very good choice of items on the menu. Look forward to our next stay at the HIE in Malone, NY. 28 August 2014
Rated 5.0 out of 5.0 by Great place to stay! We have stayed here 3 times in the past 12 months. The management and staff are always welcoming and friendly. Rooms are clean, bright and large. Beds are so comfortable. Always enjoy the breakfast choices. The place to stay if you are in the area. 27 August 2014
Rated 5.0 out of 5.0 by Clean Hotel and Great Service We were a group of 16 using this hotel as a base for a golf package. It was our second visit and again everyone was very pleased with the hotel and the service. 22 August 2014
Rated 4.0 out of 5.0 by good sleep the bed was great. very clean. I was traveling for the government and had to verify and change the taxes being charged to the room. it took 2 calls to get this done. I liked the mini store in the lobby for snacks. 22 August 2014
Rated 5.0 out of 5.0 by Immaculate and comfortable We were literally just passing through - arrived late, left the next morning - but even in that brief stay, we were very pleased with the friendliness and courtesy of the staff, and the cleanliness and comfort of the room. I particularly appreciated that the room - indeed, the entire hotel - was immaculate, but without any lingering odor from cleaning products as we so often find at similar hotels. The beds and pillows were exceptionally comfortable; I often have difficulty falling asleep at hotels, but here I fell asleep quickly and slept soundly (save for my husband's snoring, lol!). Even with four of us in the room (two adults, two teens) there was ample room to move around, we didn't feel crowded or cramped for space. I didn't use the internet but those in our group who did were able to log on quickly without any troubles, and were satisfied with the connectivity/speed. Breakfast was decent; nothing earth-shattering, but the coffee was very good and there was a decent selection of cereals 20 August 2014
Rated 5.0 out of 5.0 by clean quiet What I would expect at a Holiday Inn. Clean and up to date. Friendly staff. 19 August 2014
Rated 5.0 out of 5.0 by Great Hotel !! Great hotel, super clean, comfy bed and great staff. Highly recommend!,! 17 August 2014
Rated 5.0 out of 5.0 by Comfortable room and service..... My husband and I spent 2 days here at the Holiday Inn Express, and were quite impressed with the service of the Staff, the comfortable bed, and size of the room. We were there staying on a golf package with the Malone Golf Course. We had trouble the second night with our TV, we notified the front desk, and within minutes they sent someone to fix it. The breakfast selection was incredible. We have stayed at other hotels with breakfast included but did not compare to this one. The variety was quite impressive. Definitely looking forward to going back on another golf package in the future. Thank you for making our stay very comfortable and relaxing. 15 August 2014
Rated 5.0 out of 5.0 by Malone NY Holiday inn Exellent place to stay while in Malone,NY Very nice and clean hotel Very comfortable room Very courteous staff Very good breakfast with a lot of choices 15 August 2014
Rated 5.0 out of 5.0 by Golfer's Retreat 3rd year coming to Malone for a guy's golf trip. HIE is the best spot in town! Clean, comfortable rooms, great pool and hot tub, great staff. Going back again next year. 14 August 2014
Rated 5.0 out of 5.0 by Great place to relax! My husband and I traveled to the Holiday Inn Express in Malone for a friend's wedding. Upon arrival, we were very impressed with the cleanliness and decor of the hotel. We also liked how close we were to the other attractions in the town. The staff was very friendly and courteous and we had no problems at all! Thanks for a great weekend! 14 August 2014
Rated 5.0 out of 5.0 by Great Hotel for Malone Golf Visits Clean, refreshing and great location if you are planing a golfing visit to Malone. Friendly staff and inviting accommodations make your golf stay pleasant in this little town in upstate New York. 10 August 2014
Rated 5.0 out of 5.0 by Great Value I stayed in Malone, about 5 miles north of Adirondack Park. Everything was a close drive. Paul Smith College (great restaurant), Canoeing, Kayaking,Wildlife interpretive center, and a Casino. The hotel rates were less than 1/2 the rates of Lake Placid and Saranac Lake. We had a king suite with refrigerator, microwave, 2 tvs, a couch, an easy chair. I highly recommend to anyone wanting who needs to be close to Adirondack Park! The stafff was great, room was clean, food (free breakfast) was very good. 08 August 2014
Rated 4.0 out of 5.0 by Good hotel This is a nice clean hotel. We came for a round of golf but unfortunately were rained out, so we spent a lot of time in the room. There are some signs of wear, but overall, the hotel is decent and clean. 08 August 2014
Rated 4.0 out of 5.0 by Don"t do the Italian!!!! Front desk recommended a local Italian restaurant, Might be the worst I ever ate in!!!! Hey what else could one expect in Malone. Overall hotel VERY GOOD. Breakfast had a problem though. 07 August 2014
Rated 5.0 out of 5.0 by Great visit Great visit to the Malone Hotel. We were up to see family and take in the Franklin County Fair. The staff were very friendly and efficient. Enjoyed breakfast both days. 07 August 2014
Rated 3.0 out of 5.0 by Average expereince The downside was the sagging mattress and sqeaking springs. Overall expectations weren't high and I was not disappointed. 06 August 2014
Rated 4.0 out of 5.0 by Best Hotel In Town It's nice to have a hotel in the area with a restaurant and bar so close by. The staff here are great. Would reccomend this hotel to anyone.nal 06 August 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised We stayed in this hotel for one night on our way to Maine after a visit with our daughter in Potsdam. We were pleasantly surprised to find that the Holiday Inn Express in Malone, NY was brand new with top of the line accommodations. Granite counter tops, plush bed, clean as a whistle with plenty of room. And the breakfast offering was great! The drive was an easy 45 mins from Potsdam so we will consider staying there again! 04 August 2014
Rated 5.0 out of 5.0 by Holiday Inn Express is our first choice when we travel We discovered Holiday Inn Express a few years ago and we make our choice of cities based on if they have a Holiday Inn Express. They are consistently clean and the staff goes out of their way to make you feel welcome. The Breakfast is a big plus especially the Cinnamon buns. The rooms are spacious, beds comfortable. We stayed 2 nights and made it our base to travel around the area. They spoil us when we have to stay at another hotel. The Holiday Inn is our favorite place. 02 August 2014
Rated 5.0 out of 5.0 by Best in Area All you would be looking for in a hotel of this level of service. Great staff; great breakfast; very nice room. Frig in room, and microwave in lobby so you don't have to smell meal cooked by the last people in room. As there are not many choices of places to stay at this level of service in the immediate area, there is not much competition to lower prices, therefore, it is much more costly then one would find in other areas of the state or country. 31 July 2014
Rated 5.0 out of 5.0 Staff are wonderful The whole facility is so comfortable. We really appreciate the ability to sit and chat in the lobby and the breakfast room. 30 July 2014
Rated 5.0 out of 5.0 by Great surprise in a small town - staff is great. This is a wonderful HIE - all you would expect with cleanliness and features, but the stand out is the caring, helpful staff members - especially the evening desk clerk and the morning breakfast attendant. The only complaint is that the fan in the bathroom is connected to the light and is very loud. The pool and hot tub are a nice additional perk. 24 July 2014
Rated 4.0 out of 5.0 by very clean new hotel, very clean, everything worked. staff was always helpful. Breakfast was limited but acceptable. 23 July 2014
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