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Rated 4.7 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 by Home Away From Home The Staff always makes everyone feel at home, from the front desk to the return of the key. I stay in many locations and it's a great joy to return to this location. The rooms are clean, the food is fresh and served with lovin care. The Pool and Hot Tub are always clean. They have the best green apples . Yum. 10 March 2014
Rated 5.0 out of 5.0 by Great stay I have been upstate to the North Country several times for business and look forward to staying here. 10 March 2014
Rated 5.0 out of 5.0 by Great stay! Great place to stay for a ski weekend in Malone! Close to the hill and places to eat in town. Nice pool area for the kids! 27 February 2014
Rated 4.0 out of 5.0 by Missing Only thing I wanted was a refrigerator in the room for my perishables. 23 February 2014
Rated 5.0 out of 5.0 by Pleasantly surprised We had a beautiful day coming through the Adirondacks. After all of that it was time to get ready for the next day of work. I have stayed at Holiday Inn Express across 5 states and was not expecting much in the North Country. But, here the people were great the room was spacious and perfect temperature considering the subzero weather. I am coming back for work in a few weeks and will stay here again. 13 February 2014
Rated 5.0 out of 5.0 by Outstanding place This is a great place to stay in up state NY......I give it 5 stars and will stay again. Staff is Excellent!! 25 January 2014
Rated 5.0 out of 5.0 by Very, very good place to stay Located nicely, clean, helpfull staff, solid amenities..Stayed for the first time arround X- mass time for a week during our ski trip.Everything that we expected from HI was true..HIghly recommend to anyone looking for good accomodation close to Titus Mountain . 02 January 2014
Rated 5.0 out of 5.0 by Amazing bro. Man. I just love this hotel. Its the best holiday inn I've ever been to. I'm going to tell all my friends to stay here. the laundry lady Haylee was super nice, and the front desk staff I dealt with was amazing. I love Steff and Christine. I almost wish I could live there. Oh and the manager Mike was super duper. everything was supppperrr. 25 December 2013
Rated 5.0 out of 5.0 by Great stay! My second time here in last two months, and it's very nice, so that's why I returned. 21 December 2013
Rated 5.0 out of 5.0 by Great business stay! My team stays in Malone...and now exclusively at THE holiday Inn at least one week a month. The staff is great and honestly, we have left our purses and and personal valuables out in our rooms and NEVER have to worry. That's very reassuring to me. Nice place to stay...and nice people. Some fresh fruit and plain eggs instead of the salsa filled would be nice more often at breakfast, but free is nice. 19 November 2013
Rated 4.0 out of 5.0 by Never disappointed Clean, quiet and consistent quality keeps me coming back to Holiday Inn Express no matter where I travel 19 November 2013
Rated 2.0 out of 5.0 by Unable to sleep The parking lot lights glare into the third floor rooms. The drapes do not extend the full length of the window. The pillows were actually lumpy. During my shower the water ran completely cold. 14 November 2013
Rated 5.0 out of 5.0 by Great experience We stayed here as we travelled to visit local colleges. It was very clean and comfortable. I would highly recommend this hotel to anyone traveling in the area visiting colleges. 09 October 2013
Rated 5.0 out of 5.0 by Looks like a new hotel Very clean and excellent stay! A little more expensive than other chains. 08 October 2013
Rated 5.0 out of 5.0 by Very Satisfied The Hotel was very clean and well organized. Staff was friendly and helpful and we were very pleased with our stay. There is even a nice restaurant/pub across the parking lot from the hotel. 03 October 2013
Rated 5.0 out of 5.0 by Great service Friendly staff, nice/clean rooms. Overall nice hotel. 29 September 2013
Rated 5.0 out of 5.0 by Nice and quiet with a great pool and spa My brother wound up taking some time to relax in the spa and said it was very high quality. The rooms were clean and quiet and a great place to hang your hat for a night or two. I would recommend this location to anyone staying for a night or a week. You will not be disappointed. Finally, the staff was super friendly and offered to take care of any questions we had. 26 September 2013
Rated 4.0 out of 5.0 by Comfortable Bed & good service We had an enjoyable stay at your Holiday Inn in Malone. We had booked a golf package as first time visitors to Malone and totally enjoyed the great service at your hotel and at the Malone Golf course. It is our intention to return next year. 09 September 2013
Rated 5.0 out of 5.0 by Wonderful Stay I had a wonderful stay at your clean pleasant property. I would recommend it highly when you visit northern New York! 05 September 2013
Rated 5.0 out of 5.0 by Queen suite served our needs We booked a queen suite for two nights before our son's wedding and it met our needs for extra space, as well as a place for family to gather with a tiny kitchenette included. Very clean and comfortable, The breakfast is one of the best of many we have had. 03 September 2013
Rated 5.0 out of 5.0 by Great staff - helpful, friendly, lots of smiles!!! Beds were comfortable, room clean and staff was excellent. Lady that sets up breakfast was knowledgeable and very helpful. Every staff member encountered was friendly and helpful. 02 September 2013
Rated 5.0 out of 5.0 by CLEAN, SPACIOUS AND COMFORTABLE Recently had a nice one night stay here with husband and college daughter. Very pleased with cleanliness and comfort of room size and queen beds. Quiet location set back from rte. 11 with pretty view of miles of open fields. Pool and jacuzzi a nice bonus to occupy our evening - also clean and quiet. Hot and cold breakfast adequate and convenient. We would definitely stay here again. 29 August 2013
Rated 5.0 out of 5.0 by On our way to college even though this was a little further than we wanted. This will be our hotel of choice when we visit our daughter. It was very clean, cost effective, relaxing and friendly. 28 August 2013
Rated 5.0 out of 5.0 by Great Place Hotel was clean and staff very friendly. Beds were comfortable. Thank you! See you next time around! 26 August 2013
Rated 5.0 out of 5.0 by very accomodating staff This is an excellent place to stay. The manager and the staff will go out of their way to service and make sure you have a comfortable stay. The hotel is spotless and the manager very hands-on making sure that everything is going well for his guests. Highly recommend this hotel. 26 August 2013
Rated 5.0 out of 5.0 by Greatness abounds here with service, amenities, breakfast and comfort! I made a reservation but they only had a king bed for my friend and I when we needed at least two beds. We arrived to find that we were bumped up because of my request for a two bed room if one became available. The bump to an executive suite was not only welcome but given at the same price as the originally reserved room. The pool and spa were great and clean; the room was perfect, and the hotel was very quiet, especially considering the place was at capacity when we arrived. There was a golf tournament that weekend, yet the place was quiet and clean, from the lobby to the pool area to the hallways and rooms. Our requests were met cheerfully and promptly by the desk person, Christine. The breakfast was not only fresh, but plentiful and delicious. It may be just that the food was made by someone else, but it tasted really well! The breakfast area was clean, the food was replaced quickly, the variety was amazing, and the setting was perfect. Sitting in front of the large windows, looking at the fireplace, nice companionship from other guests, it was all perfect! The cost of the room was not unreasonable, especially as the timing of our trip was during tourist season! The staff was so respectful and friendly it was like being home! 16 August 2013
Rated 5.0 out of 5.0 by Wonderful and relaxing! We enjoyed our stay and LOVED the awesome view from the breakfast area! Well kept hotel, clean, polite staff, comfortable beds! 07 August 2013
Rated 5.0 out of 5.0 by Perfect choice I stayed with my two sons, 13 and 17 and we loved our stay. The pool and hot tub were very clean, the fitness center was great and the hot continental breakfast was perfect. We looked out of our room to a huge corn field, it was so pretty. We're from Vermont so we know beauty...we had just never stayed at a hotel that didn;t look out at other buildings. It was the quietiest night I've spent in a hotel in years! Great staff! 07 August 2013
Rated 4.0 out of 5.0 no problemo 2 night stay - friendly staff , no surprises , decent breakfast deal , sports bar ( Mo's ) adjacent to hotel was very good and handy . 02 August 2013
Rated 5.0 out of 5.0 by Excellent place to stay This is an excellent place. The lady that was taking care of the breakfast Saturday and Sunday was very pleasant. The room was clean would stay again. Better place then the one in Rutland ,vt. 28 July 2013
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