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Rated 4.7 out of 5 by 148 reviewers.
Rated 4.0 out of 5.0 by wedding great service, lobby staff helpful, good breakfast, not noisy, 05 June 2014
Rated 5.0 out of 5.0 by Good service Nice, quiet environment, good service, clean rooms, lobby, comfy beds, etc. 05 June 2014
Rated 4.0 out of 5.0 by Warm atmosphere, welcoming hotel This fine hotel is well located and actually has some nice rural views of the surrounding country side. The room was up to speed and we experienced no surprises from check in to check out. The hotel is fairly new and could use some more landscaping works but the grounds were still pretty nice. I look forward to my next visit. 03 June 2014
Rated 5.0 out of 5.0 by Comfort of room and friendliness of the staff the staff was extremely helpful, courteous, friendly and prompt. Helping all of us have a wonderful time. Thanks for the use of the breakfast area!! 03 June 2014
Rated 4.0 out of 5.0 by Wonderful Break! Construction at the house made a hotel stay necessary, but the Holiday Inn in Malone made the stay a pleasure. 02 June 2014
Rated 4.0 out of 5.0 by no extra I had a very good experience at the hotel, I just felt that as a IHG Gold member I was expecting a bit more, as in, upgraded room or paper in the morning, etc... 31 May 2014
Rated 4.0 out of 5.0 by Great Stay My stay was comfortable, the front desk woman was very personable and the coupon for the restaurant by the hotel came in very handy. 26 May 2014
Rated 5.0 out of 5.0 Property is on of the best in the systerm. nice rooms, beds, etc. Thank you for the continued effort to make a guest feel great and refreshed after the stay. Great efforts every time I have stayed. 14 May 2014
Rated 5.0 out of 5.0 by Nice Stay Clean Hotel, Clean Room, pleasant helpful staff. That's pretty much all I can ask. Breakfast was nice and they opened up a meeting room when the dining area filled up. We appreciated that the front desk/housekeeping staff were able to accommodate us with a late checkout. 11 May 2014
Rated 4.0 out of 5.0 by Nice hotel, very clean My only complaint would be the room was not refreshed like it should have been every day. Not dusted or the beds made up, just pulled sheets and blankets up. Beautiful hotel and very clean public areas, very accomodating. Great buffet breakfast...... 26 April 2014
Rated 5.0 out of 5.0 by Great Night in Malone Stayed here in late March with my wife and kids while skiing at Titus Mountain which is only 10 min away from the hotel. Kids loved the pool and the King Bed Suite offered plenty of room for a family of 4. Staff were very friendly and helpful in recommending grocery stores, and a local pizza place (LA PIZZA was fantastic). We will definitely be back again! 02 April 2014
Rated 5.0 out of 5.0 by college visit Great place to stay before college visit. We weren't' there long but room was spacious, clean, comfortable. Hallway had funny smell but once in the room, it was great. 27 March 2014
Rated 4.0 out of 5.0 by Great for Families I took 2 days with my family to ski at Titus Mountain. Staff made you feel welcomed, room was clean and so was the gym and pool area. I would recommend this location for families on a medium budget looking for a hassle free stay. 26 March 2014
Rated 4.0 out of 5.0 by great hotel we loved the room-the TV, bed, the bathroom, and the refrigerator. the breakfasts were terrific. they had a large selection like pancakes and cereal and juice. it tasted superb. the area had good fast food locations nearby that were reasonable. we had a good time. 24 March 2014
Rated 3.0 out of 5.0 by Nice room Being on the road for work, I was disappointed that the hotel does not accept Corporate Lodging Cards, do not have microwaves in all rooms. Also, at 5:45am, the hot water ran out before I was finished showering. My first stay here a year ago, being a club member was offered bottle water, a snack bag, and a % off the nearby restaurant , this time, nothing. 23 March 2014
Rated 5.0 out of 5.0 by Outstanding Service Excellent hotel. Staff extremely helpful and friendly. Suites perfect for family. Breakfast great. 12 March 2014
Rated 5.0 out of 5.0 by Home Away From Home The Staff always makes everyone feel at home, from the front desk to the return of the key. I stay in many locations and it's a great joy to return to this location. The rooms are clean, the food is fresh and served with lovin care. The Pool and Hot Tub are always clean. They have the best green apples . Yum. 10 March 2014
Rated 5.0 out of 5.0 by Great stay I have been upstate to the North Country several times for business and look forward to staying here. 10 March 2014
Rated 5.0 out of 5.0 by Great stay! Great place to stay for a ski weekend in Malone! Close to the hill and places to eat in town. Nice pool area for the kids! 27 February 2014
Rated 4.0 out of 5.0 by Missing Only thing I wanted was a refrigerator in the room for my perishables. 23 February 2014
Rated 5.0 out of 5.0 by Pleasantly surprised We had a beautiful day coming through the Adirondacks. After all of that it was time to get ready for the next day of work. I have stayed at Holiday Inn Express across 5 states and was not expecting much in the North Country. But, here the people were great the room was spacious and perfect temperature considering the subzero weather. I am coming back for work in a few weeks and will stay here again. 13 February 2014
Rated 5.0 out of 5.0 by Outstanding place This is a great place to stay in up state NY......I give it 5 stars and will stay again. Staff is Excellent!! 25 January 2014
Rated 5.0 out of 5.0 by Very, very good place to stay Located nicely, clean, helpfull staff, solid amenities..Stayed for the first time arround X- mass time for a week during our ski trip.Everything that we expected from HI was true..HIghly recommend to anyone looking for good accomodation close to Titus Mountain . 02 January 2014
Rated 5.0 out of 5.0 by Amazing bro. Man. I just love this hotel. Its the best holiday inn I've ever been to. I'm going to tell all my friends to stay here. the laundry lady Haylee was super nice, and the front desk staff I dealt with was amazing. I love Steff and Christine. I almost wish I could live there. Oh and the manager Mike was super duper. everything was supppperrr. 25 December 2013
Rated 5.0 out of 5.0 by Great stay! My second time here in last two months, and it's very nice, so that's why I returned. 21 December 2013
Rated 5.0 out of 5.0 by Great business stay! My team stays in Malone...and now exclusively at THE holiday Inn at least one week a month. The staff is great and honestly, we have left our purses and and personal valuables out in our rooms and NEVER have to worry. That's very reassuring to me. Nice place to stay...and nice people. Some fresh fruit and plain eggs instead of the salsa filled would be nice more often at breakfast, but free is nice. 19 November 2013
Rated 4.0 out of 5.0 by Never disappointed Clean, quiet and consistent quality keeps me coming back to Holiday Inn Express no matter where I travel 19 November 2013
Rated 2.0 out of 5.0 by Unable to sleep The parking lot lights glare into the third floor rooms. The drapes do not extend the full length of the window. The pillows were actually lumpy. During my shower the water ran completely cold. 14 November 2013
Rated 5.0 out of 5.0 by Great experience We stayed here as we travelled to visit local colleges. It was very clean and comfortable. I would highly recommend this hotel to anyone traveling in the area visiting colleges. 09 October 2013
Rated 5.0 out of 5.0 by Looks like a new hotel Very clean and excellent stay! A little more expensive than other chains. 08 October 2013
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