Rated 4.3 out of 5 by 149
Rated 5.0 out of 5.0 by dawnad GREAT SERVICE FROM STAFF
We purchased a bottle of wine and did not have a wine opener. One staff member went to a nearby location and got us a wine opener. We were able to enjoy our wine.
Always willing to help with a smile.
22 January 2015
Rated 5.0 out of 5.0 Great Service
Great experience after a day traveling it was nice to be greated with a smile and have a quick check in and suitable connections for readiness for my business the next day. The Express check out is a blessing, and saves time. Over All this is one of the better places I have spent the night in my travels.
19 January 2015
Rated 5.0 out of 5.0 by Mike C My favorite Holiday Inn Express
Onsite management was unable to grant tropical weather and less rush hour traffic, but...
management was able to personally provided amazing hospitality, and their staff continues to follow their lead.
It should also be noted this property rates highly, compared to other properties in the HIE brand. The rooms are large, most with quiet wooded views, while still being convenient to I66, Manassas, numerous restaurants and shopping. Also when visiting, don't hesitate to take the awesome carpeted airy stairways, just another feature easily taken for granted at this fine hotel.
18 January 2015
Rated 5.0 out of 5.0 by Faithful2007 2015 New Year Stay
We stayed early January on New Year's Day and received excellent service. I had two small children with me (ages 2 & 6) and they were so accommodating to our requests, rooms were clean and breakfast was great. You can only have so many varieties with breakfast so it worked out for us with my boys having allergies. The staff was great and I truly felt welcomed.
Thank you for such great service and this will be our place to stay for future moves/transition point.
16 January 2015
Rated 5.0 out of 5.0 by samia L fast response from front desk staff when I asked help with electric outlet
Clean hotel and good service, change of towels daily, reasonable price for spacious rook with 2 queen size beds, comfortable mattresses and pillows , safe location, near to shopping and restaurants. Peaceful and pleasant staff
15 January 2015
Rated 5.0 out of 5.0 by Bman 1960 Great Service and sleep
Great Stay staff was great and the room was excellent I would highly recommend to
15 January 2015
Rated 5.0 out of 5.0 by FairOne False Fire Alarm and Water Shut Off BUT Kenny and Ruth made it up!!!
Mishaps happen but you want someone there to take care of you and make everything alright. Kenny and Ruth did that for us. They did everything within their will to compensate for something completely out of their control and that counts for alot to me. Based on their customer service alone, I will give this hotel a 9 out of 10!!
12 January 2015
Rated 5.0 out of 5.0 by john1996cobra Great price and great rm
The hotel offers everything you need to feel comfortable away from home room was clean and was easy to relax in. The staff was friendly, and willing to help with anything you need.
07 January 2015