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Rated 4.5 out of 5 by 318 reviewers.
Rated 4.0 out of 5.0 by Nice central place to stay We stayed in a family room with a sofa bad, other than it being a little cramped we had not complaints, lovely modern fitted bedroom and bathroom Would stay there again 07 June 2014
Rated 4.0 out of 5.0 by A simple nice hotel in City Center Stayed here for one night. Chose it since people put high ratings to this hotel. We found the hotel is indeed matched with the rating people have given. So keep it up. 04 June 2014
Rated 4.0 out of 5.0 by Where's the bacon and eggs Breakfast on a Saturday not served until 7.30 so only able to get continental not cooked. Should be available at 6.30 like during the week. A choice of pillows, as offered by other hotel chains, would be a good addition, I found the pillows very uncomfortable. Otherwise nice hotel in a good location, will use again. 04 June 2014
Rated 5.0 out of 5.0 by Excellent room and friendly staff. We stayed here during a visit to Etihad stadium, the staff were all really friendly and willing to help with any enquiries. The room was very clean and of a high standard, comfortable beds, plenty of space and a good variety of breakfasts in the morning. The only disappointing thing really was the free wifi, it didn't work. Overall though very pleased with our stay and would definately use the hotel again in the future. 03 June 2014
Rated 5.0 out of 5.0 by Lovely bathroom. Spotlessly clean Staff friendly. Room and toilet immaculate. Staff available at all times 03 June 2014
Rated 5.0 out of 5.0 by Service above and beyond a budget hotel Visited with my 9yr old daughters to see one direction, the hotel staff were well prepared for the onslaught of teenie boppers, preparing maps for us all detailing routes and fares to the etihad stadium by taxi, tram, and walking to ordering each room a taxi to pick us up to take us there, they were even on hand at midnite when we came home to provide us with additional tea making facilities after we ran out. In the morning breakfast was well stocked and tables clean despite there being minimal staff on hand. Thankyou all for a wonderful stay, we will definatly be returning again soon 03 June 2014
Rated 5.0 out of 5.0 by Staying in the heart of the city This was my first stay at this hotel even though I visit Manchester at least twice a year. The location was ideal as I was using trains from Victoria station. The building looks quite new and the fitting met the look. Although it was close to a development site there were no problems from noise. For me it met my expectations and I would stay there again. 02 June 2014
Rated 4.0 out of 5.0 by Great location for bars and MEN arena Great location, hotel was pretty much a five minute walk from everything we required, tram stop, bars, places to eat and the MEN arena. Room was no frills, but was quiet and very comfortable. Staff were friendly and knowledgeable. Only things lacking were bacon at breakfast and biscuits in the room would on gone down well. Also the free WI-FI was extremely slow, better to use the available 3G. Other than these very minor issues, no complaints from either of us, recommend the hotel to others for a reasonably priced place to get your head down in a central location. There is no restaurant within the hotel for lunch or supper, but a wide variety of places to eat a very short walk away. 02 June 2014
Rated 5.0 out of 5.0 by had a ball just had a 2 night stay here. there was 7 of us staying here to go to one direction concert. staff were so helpful. service was outstanding. even had map ready for us with directions to the stadium. hotel was beautiful and spotless. rooms were very comfortable. and kids were totally made to feel welcome. will def be back 02 June 2014
Rated 5.0 out of 5.0 by great stay Wanted somwhere to stay close to the arena and this was perfect. Reasonable prices, welcoming staff, clean and comfy room, excellent shower, great location and good local parking. If I was picky I'd say the breakfast was pretty average and the free wifi was rubbish. However we will definately stay again and we wouln't hesitate to recommend it to friends and family. 29 May 2014
Rated 4.0 out of 5.0 by Great place Great location and staff, only downfall is the breakfast but was good enough. will stay there again 23 May 2014
Rated 5.0 out of 5.0 by Very good service Very comfortable room, staff very friendly and helpful, Would stay there again. 22 May 2014
Rated 4.0 out of 5.0 by Good Hotel Decent hotel situated next to the Crowne Plaza. The room was large with a double bed and a sofa-bed. Desk and Chair for work use, but wasn't needed. Tea and coffee making facilities were provided and used. Staff were friendly at check-in and check-out and also were helpful in providing more tea and coffee. No dedicated check-in area for IHG Gold/Platinum members, but my level was noted in the check-in process. A free drink or 200 extra points were offered, the latter being accepted. My fiancée burnt her elbow on the bed sheets, they were that starchy. The sheets were too hard and it meant we both didn't really sleep that well. The bathroom was small, but the shower was large. Bathroom amenities were provided and were good quality (Geneva Guild). For the price:location I would definitely stay at this Hotel again. 21 May 2014
Rated 5.0 out of 5.0 by Great stay and excellent staff Recently stayed in this hotel had a great experience , lovely hotel , great staff . Over all would book again for in the future . 19 May 2014
Rated 5.0 out of 5.0 by Does what it says on the tin overall a good experience but special mention to friendly, efficient Staff in reception and particulary in the breakfast area. Slight moans, bed a bit soft, but that's personal. And the tv is fixed too high on a shelf. Not brilliant for watching in bed. 16 May 2014
Rated 4.0 out of 5.0 by Efficient and pleasant The staff were efficient, the room was just as advertised and comfortable with a great shower. Breakfast was straightforward and relaxed 12 May 2014
Rated 3.0 out of 5.0 Friendly staff, helpful and quiet Stayed for one night but couldn't complain. Arrived early but was able to leave luggage with staff. Room was the cleanest I have ever known a hotel room to be. Would defo recommend 07 May 2014
Rated 5.0 out of 5.0 by Convenient hotel This hotel is ideally situated on the fringe of the Northern Quarter. Location is very quiet and in a pedestrianised area. Staff very helpful but needs more than one person on front desk during busy check-in/check-out periods - reception area is quite small and was "swamped" by a large tour group when I went to check-out at 10.30am. If a hotel is expecting such a group, it has a duty to other customers to ensure that they can check-out quickly. 06 May 2014
Rated 5.0 out of 5.0 by A great stay We arrived on Friday 25/04/14 and we received a warm and friendly welcome by the staff on duty. We were given clear instructions to the nearest carpark as well as a discounted priced parking ticket. After settling in the room which was comfortable and clean and adequate for our requirement. We decided to relax in the bar area, our children where made welcome and the staff member on duty even printed out some activities to keep the kids happy. Nothing was too much trouble. After asking the staff member for nearest restaurant, we were given a list of various options with a couple of family friendly ones that also offered a reasonable discount. The Restaurant we choose was fantastic we all ready enjoyed it, the discount was an added bonus. When we returned to the hotel later that evening we were again greeted with a friendly welcome, and given glasses and an ice bucket for our wine whilst our men folk stayed in the bar. We all had a comfortable nights sleep. When we went to breakfast which was very busy we received more friendly service and all foods were replenished as soon as the staff could manage. Overall we had a lovely stay the staff were very friendly and welcoming with nothing too much trouble. We all enjoyed our stay and thought it excellent value for money. Would definitely recommend and will be returning again soon. 29 April 2014
Rated 5.0 out of 5.0 by Great service excellent stay,would definitely return when in manchester again. Very helpfull staff and excellent service 27 April 2014
Rated 5.0 out of 5.0 by Superb hotel I stayed here on business for 2 nights and exceeded my expectations. Staff really helpful with directing me for parking. This hotel is definitely worth another visit. 27 April 2014
Rated 5.0 out of 5.0 by Perfect for Manchester centre We wanted to be in the heart of Manchester centre and this hotel delivered that. There is no on site parking but they offer you 24hr parking at the nearby outside carpark, a 2 minute walk and although an outside piece of land you get the impression a safe enough place for your car. The hotel staff were very helpful and knowledgeable about where to visit and we needed to get to Sale that evening and they pointed us the right direction. The hotel standards are first class, rooms very clean and spacious. Breakfast was the standard Hol Inn Ex which is good value. If your going to Manchester and want to be near the centre then I would highly recommend this hotel. It's dearer cousin, the Crowne Plaza, is next door but if you want to keep your costs down and have more money for shopping/entertainment then this is the hotel for you. 23 April 2014
Rated 4.0 out of 5.0 by Good Location Central location and able to access most of the central area by foot. Room is clean and even though not as big as expected. Size of bed is bit small for two persons. 21 April 2014
Rated 5.0 out of 5.0 by Good value and great location Stayed here recently with my mum and daughter. Good service at front desk, rooms very clean, ideal location only a couple of minutes walk to Arndale shopping centre. Only complaint would be breakfast, choice was limited. Sausage, baked beans and scrambled egg for hot breakfast. Don't think anybody can make good scrambled eggs and keep them hot. But apart from that no complaints and would certainly stay again if we were visiting Manchester. 20 April 2014
Rated 5.0 out of 5.0 by The friendliest staff ever I stay here every other week and the staff are just the best of any hotel I've ever been in. Nothing is too much bother and everything is done with a smile. I really look forward to my stays here. 19 April 2014
Rated 4.0 out of 5.0 by Good stay but a pity about the Croissants It was a pity that on my second day there were no croissants for b'fast only chocolate things and sweet danish pastries. Would have thought it possible for someone to pop out and purchase if normal supplies had not arrived. Otherwise a very good stay with good staff skills. Great to have free WiFi 17 April 2014
Rated 5.0 out of 5.0 by Home from Home Everything was great. The only thing that seemed average was the breakfast, not actually the breakfast itself but the self service area, it was a bit cramped and the " One Way " system did not work 100%. I think it would be better if it was more open. In saying that I would stay there again in the future. Thanks. NH. 17 April 2014
Rated 5.0 out of 5.0 by Great staff and service Very good hotel if a little hard to find. Best Holiday Inn in Manchester. 14 April 2014
Rated 4.0 out of 5.0 by Great location, horrible bed! Location is great for Manchester City Centre. Hotel was very clean, amenities very good, but the mattress in the room was past it's sell by date. It was very bouncy/wobbly and not very comfortable. Otherwise, great hotel, with excellent staff! 10 April 2014
Rated 4.0 out of 5.0 by Good hotel Perfect, close to the shopping centre Arndale. I wish a more healthy breakfast, with maybe tomatoes, cucumber and maybe cheese. We had to change our keycard six times because it did not work. 03 April 2014
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