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Rated 4.0 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Issues last time but this time perfect Greeted as Platinum member Offered free drink Delivered iron and ironing board to our room Fetched us extra pillows Breakfast was excellent When we arrived back late at night - American gent on duty treated us incredibly well , excellent service - advised front desk on checkout just how polite and professional he was Cannot fault the stay 22 November 2014
Rated 5.0 out of 5.0 by Convenient and Comfortable We stayed at the hotel for a family wedding at the nearby Monastery. The hotel is very convenient both in terms of access from the M60 motorway and closeness to the venue we were visiting. All aspects of our stay were handled excellently event though the hotel was busy due to a local football match (Man U I think). Can't fault any element of what we received. 20 November 2014
Rated 4.0 out of 5.0 by Good Location Stayed for one night for a night out in Manchester. Check in was quick and efficient. Staff were very polite and helpful. Rooms were of a good standard and clean. As this was a Saturday night you do hear other residents coming in, in the early hours - this can be disturbing - especially when grown adults decide to run up and down corridors. The staff do try their best to keep the area's quiet and deal with the complaints but these types are customers are just ignorant. Don't blame the staff. Breakfast was very busy, and due to some staff not turning up for work on the sunday. The good service usually provided by HIEx was a bit of let down. Could not keep up with demand. But they did their very best to get fresh food out and clean up. Overall a good stay. Good staff... 20 November 2014
Rated 3.0 out of 5.0 by Good location good room, good location, breakfast nothing more than basic/average 20 November 2014
Rated 5.0 out of 5.0 by Friendly welcoming staff Thank you for making our stay special and enjoyable. We hope to stay again very soon. 20 November 2014
Rated 5.0 out of 5.0 by Another pleasant stay at Manchester East Always been a good hotel to stay at when visiting Manchester. Great staff, clean rooms and a good breakfast. 16 November 2014
Rated 5.0 out of 5.0 by Excellent breakfast Clean, plentiful, good service. Would highly recommend. 14 November 2014
Rated 5.0 out of 5.0 by Comfortable surroundings and great value Another visit to this hotel was made all the more welcome with a lovely clean room which was ready by our check in time. The staff who we dealt with were all really friendly and all made sure our visit was a pleasant one. The breakfast choices were suitable and adequate for our needs. Great hotel in a good location. We would definitely be back and stay again. 04 November 2014
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