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Rated 3.9 out of 5 by 156 reviewers.
Rated 5.0 out of 5.0 by Good value Hotel Been staying here regularly for a long time as its convenient with very helpful staff. 19 August 2014
Rated 4.0 out of 5.0 by Pleasantly Surprised We have stayed at this hotel before, several years ago and now that we have a baby were a little unsure of it's suitability, plus we remembered that the hotel was a little tired in places. On arrival (late on a rainy night), our son was fast asleep in the car, so I left my wife in the car in order for me to check us in - This was a pleasant and speedy process, however I then asked was the room far away from reception, as I would have to carry my 9 month old son the distance to the room, the gentleman who checked me in quickly changed my room to ground floor and near to reception, without any fuss .... Brilliant service! After check in we were very pleasantly surprised to see that the bedroom had been fully refurbished and was much more comfortable and relaxing - The bed was just right for a great nights sleep. Only criticism would be that they have refurbished the bedroom and not the bathroom, as many hotels do. Overall - a good choice in Manchester, when driving, but a little out of town if you are hoping to explore by foot. 11 August 2014
Rated 5.0 out of 5.0 by Stay at Manchester East Very good and very comfortable. I enjoyed my stay and will be back next year. 09 August 2014
Rated 1.0 out of 5.0 by Poor standard and uncomfortable room Room not able to be ventilated and therefore too hot to sleep in. Window would only open at most 2 inches. No air-conditioning and the fan provided circulated the hot air. Poor nights sleep. 06 August 2014
Rated 4.0 out of 5.0 Would strongly recommend Very helpful staff and very convenient 24 hour snacks for late arrivals. Well done 06 August 2014
Rated 3.0 out of 5.0 by Good beds Train staff in service areas clean area outside and check parking for disable only as there was service van in disable area 30 July 2014
Rated 5.0 out of 5.0 by 10 of us booked for a birthday night at the dogs Loads of parking, fast and efficient book in, rooms clean and comfortable . Staff really helpful. Gave us a private breakfast room as there was 10 of us ..Perfect Pub nxt door serves brilliant food . Cant fault our stay 23 July 2014
Rated 5.0 out of 5.0 by Great service. An excellent choice for a weekend stay . Great value for money. 23 July 2014
Rated 4.0 out of 5.0 by Nice room, good service, disappointing breakfast We stayed at this hotel as opposed to other similarly priced ones because we liked that breakfast was included. The room was clean and comfortable although warm (it was a very warm day but it wasn't possible to cool the room at all). The staff were friendly and attentive. My only disappointment was the lack of variety at breakfast. The cooked breakfast consisted of sausages, scrambled egg and beans - nothing else. The other non-cooked items were also limited. It tasted nice but it would have been good to have a better choice. That was my only niggle at an otherwise nice hotel 20 July 2014
Rated 5.0 out of 5.0 by good size bed visting family will be staying again in the near future 17 July 2014
Rated 3.0 out of 5.0 by Our family stay No air con leading to very stuffy, window opens to flat roof, not a good idea left open at night !, Shower/toilet area very tired value was okay for a basic hotel, I would not stay again unless other options failed, Staff however was good and very helpful, shame the hotel does not upgrade with them. 17 July 2014
Rated 5.0 out of 5.0 by Top staff! great value. my choice in Manchester I tour with bands and this is been the third times in 6 months that I've been to this hotel. It's perfect. The staff is very professional and helpful. The american guy at the lobby in the evening was super cool. This hotel became my choice when we play in manchester. the breakfast is ok. I mean, as always in an holiday inn express. Why do they not serve bacon?!! looking forward to go back in few weeks. 14 July 2014
Rated 5.0 out of 5.0 by Excellent Hotel for an overnight stop Stayed here with my 8 year old son, so booked a family room. The price was great. Having stayed in the hotel a month before (on a drive to Edinburgh) I was already familiar with the hotel set up. On the evening I was able to have dinner which came really quickly and was of good quality. The pizza was large so my son left some for me. The room was nice and clean and being right at the end was quiet, although noise from adjoining rooms does carry a bit. The following morning the dining room was very busy, but breakfast was of a wide enough variety and constantly topped up so nobody was waiting for certain things. Staff were very pleasant and polite and seemed well in control despite being full. Well done. All in all a perfect places stay overnight and great value. 08 July 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised For the price paid for our stay, we were very pleasantly surprised by the hotel. It was very clean, welcoming, the staff were very good and we would definitely stay here again. The room was spotless and a decent size with a double bed and sofa, TV, hairdryer, tea/coffee facilities and a shower room, which was also spotlessly clean. The Express breakfast was much better than expected - toast, fruit, yoghurt, cereal, some hot items, tea/coffee/juice. It was definitely enough to put us on for our forward journey. The lounge area was modern and welcoming with sofas and chairs - an ideal place to relax. This was the first time in a Holiday Inn Express and we didn't have high hopes. Thankfully we are happy to admit we were wrong and will definitely stop here again. We hope that other Holiday Inn Expresses come up to the standard of Manchester East. 08 July 2014
Rated 5.0 out of 5.0 by Beware of Tour Groups Excellent for work around Manchester. Mostly working Residents we meet for years. This year we were inundated by Tour Groups which clean off the Breakfast and made noise was like in a FISH Market!!! Management should have area specially for them like most Hotels do in Europe. 08 July 2014
Rated 5.0 out of 5.0 by Ideal for Manchester airport first class service, good comfortable and clean rooms, great breakfast, all you expect from Holiday Inn Express thoroughly recommended 07 July 2014
Rated 2.0 out of 5.0 by No Wake Up Call Take your own alarm - the hotel did not call me in the morning 30 June 2014
Rated 1.0 out of 5.0 by Not great Poor breakfast and dated rooms............................................................ 29 June 2014
Rated 4.0 out of 5.0 by Efficient and friendly staff. Stayed @ the Holiday inn Express to visit family for a weekend. It's in a good position for Manchester and surrounding district, set on the edge of a park and lake. Family pub, gym and McDonalds on the doorstep. Didn't sleep too well as could hear other guests walking along corridors and bed is sprung mattress when we are used to a memory foam one. Memory foam mattresses don't move when you toss & turn in the night. Reasonable choice for breakfast, cereals toast breads, fruit or cooked breakfast ( sausage, scrambled eggs & beans, no bacon). Thought that the prices for other meals were overpriced( cheeseburger £9.95 toasted sandwich £6.95!!) Maybe they don't want to provide anything else seeing as there's cheaper alternatives at the pub & McDonalds. Booked here because we were intending taking our small dog but didn't take her in the end as she came into season. Glad we left her at home in the end as she would have barked at the noise of people walking by in corridor. Couldn't fault the staff who put us at ease and worked hard to keep the hotel clean and friendly. Top marks for Customer Service. 26 June 2014
Rated 5.0 out of 5.0 by Great service, staff very polite, hotel clean. Great service, nothing was to much trouble. The staff in all area's where very polite, and the hotel clean through out. 26 June 2014
Rated 4.0 out of 5.0 by good base hotel last time we stayed at this hotel (feb 2014) there were large groups of youths running up and down the corridors late at night , but we tried it again (june 2014 )and found it very comfortable and quite , standard of room was very high and staff were very helpful , would deffo use this hotel chain again 19 June 2014
Rated 5.0 out of 5.0 by Zahid Nice hotel, large and clean room. Parking was good. Room door was a bit stiff, needs to look in to it. Overall satisfied and staff was brilliant. 19 June 2014
Rated 5.0 out of 5.0 Value for money hotel. Stayed just one night. The room was clean and comfortable. Breakfast value for money . The layout of tables in breakfast room too close together making it difficult to negotiate carrying food. There is just one minor niggle there was no air conditioning in room, however this did not spoil our stay. We will definitely book this hotel again. 19 June 2014
Rated 4.0 out of 5.0 by Good location uncomfortable beds. Hotel is in good location for city centre and you can buy a day pass online for the private gym located opposite which has excellent facilities. The evening food choice is basic but good quality. Main main complaint would be that all rooms appear to be twin beds and come with the added inconvenience of having a fitted base sheet which is to small for the bed and ends up in a mass of tangled sheets which is very uncomfortable. 15 June 2014
Rated 5.0 out of 5.0 by Comfortable stay and great service Had a good time at the hotel. The room was tidy and had comfortable beds and pillows. Internet speed was good. The breakfast variety was limited but good. The dining choice in the night was also restricted but made up by a mc' donalds restaurant in the vicinity. 10 June 2014
Rated 4.0 out of 5.0 by Just off the M60 Great location for Manchester and surrounding areas. Quiet hotel apart from some guests who seemed to forget there were other people around! 10 June 2014
Rated 5.0 out of 5.0 by A good nights stay The hotel was clean and welcoming, the staff were very helpful and friendly. The room was clean and comfortable. A good choice at breakfast. 07 June 2014
Rated 5.0 out of 5.0 by First Class excellent value for money Great staff great service. we always stay here when in Manchester 05 June 2014
Rated 4.0 out of 5.0 by Another good stay. As a gold member this was the first hotel ( including overseas) who have offered a bonus for the stay. I rarely ask so it was nice to be offered. Have stayed here a number of time and been happy. Staff were helpful when my circumstances changed and my booking had to be altered. 05 June 2014
Rated 5.0 out of 5.0 by friendly staff great value for money, friendly greeting when arrived value for money 03 June 2014
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