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Rated 4.1 out of 5 by 329 reviewers.
Rated 3.0 out of 5.0 Good hotel but poor service The accomodation is quite OK. However the room was not clean for the next day of mine there. I reported the problem with the service manager why my roon did not clean up. The manager promised to find out why and write back to me. But since I am already back home some days. I have not heart any thing from him. In my opinion, this is not professional at all for the action of the manager. Cleaning the room some time can be forgotten. But the action of ignoring customer´s feeling of the manager is unacceptable. I will not choose to stay there next time. Dissappointed guess. 24 April 2015
Rated 5.0 out of 5.0 by Great central location Ideal for access to the Exhibition centre. Would definitely use again when in area. 24 April 2015
Rated 2.0 out of 5.0 by They do not have basic leave requirement 1- I write on the special request for early check in, but no one call me or email me that they could not, when I arrive from hotel they asked me to wait till 14:00 while I am very tired from long trip. 2- there is no any water for drink at the room while it is available at every Holiday inn express at another country. I call the reception to provide the water and I will pay for that but he told me there is no room service, Go by your self and buy???? 3- I asked for my laptop charger "adapter" to be borrow and he told me go out and buy???? I travel many countries and never see the service like this hotel, It is basic. I write complaint at IHG and they send me e mail that the management will call me but no one call me even during check out???? I am not trust my ambassador card or Gold Member and realy this of different hotel group. 22 April 2015
Rated 5.0 out of 5.0 by Lovely staff clean room The staff is really friendly and available to help. The rooms are clean, comfortable and really big. I loved the big desk. The shower is working properly and it's really big and well lighted. Nice breakfast. 22 April 2015
Rated 5.0 out of 5.0 by oxford road Excellent hotel. Large room and bed. Superb spacious shower. Near to restaurants and bars. The breakfast was good ( continental or full English). No private parking but parking just round the corner in a secure car park. Only £7 for 24 hours with the hotel concession. I spend a lot of time in Manchester so I know where to stay in future 21 April 2015
Rated 5.0 out of 5.0 by Well situated, comfortable hotel. This hotel is well placed for access to both the Oxford Road/university area and the city centre. Comfortable, well maintained room. Breakfast (included in the price) was generous. 17 April 2015
Rated 3.0 out of 5.0 by ok stay Best part of the stay was the staff. They were great. Breakfast is delivered and not fresh, per se (so it's scrambled eggs or no eggs, for example). No restaurant on this property. Close to the train station, so easy to get to from airport. My shower didn't drain so that made the morning interesting. 16 April 2015
Rated 4.0 out of 5.0 by Good value for money Room excellent value, service excellent shame about the awful coffee from the machine at breakfast !! 16 April 2015
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