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Rated 4.2 out of 5 by 281 reviewers.
Rated 5.0 out of 5.0 by excellent service evening manager could not be more helpful to all my family excellent 21 July 2014
Rated 4.0 out of 5.0 by Great Location! Apart from having to go back to reception on both evenings to get my room card redone, everything else worked fine at this well located hotel. Location couldn't be better, had room on the 6th floor with an excellent view of the Quays! 20 July 2014
Rated 4.0 out of 5.0 by Clean comfortable hotel Hotel was clean and comfortable. The staff friendly and helpful. Good parking facilities at reasonable price. 19 July 2014
Rated 5.0 out of 5.0 by Excellent short break We visited for a wedding at nearby Ordsall Hall, location of hotel was perfect, the staff were all friendly and extremely helpful and efficient. Room was very comfortable and being one of the warmest days of the year the air conditioning worked well. I had only one small problem with the room, there was not a plug socket near the mirror when drying my hair. 16 July 2014
Rated 3.0 out of 5.0 Basic but good staff We just wanted a room for the night in the area as we were going to the Lowry theatre. The hotel is well placed for The Lowry Theatre and outlet as well as MediaCityUK. Car parking at the venue is reasonable at £3 and it is close to the tram. We found all the staff very friendly during our stay. The room was a little tired and could do with some updating, the carpet was quite dirty in places as well. The room was quite large with a sofa bed but the actual bed was a small double and very cramped and not overly comfortable. Breakfast in the morning was fine and we found the staff to be lovely. For what we wanted it for the hotel was fine. 15 July 2014
Rated 4.0 out of 5.0 by Excellent value for business Overall great value for money. The location of this property is an added advantage 12 July 2014
Rated 5.0 out of 5.0 by Walk The Waterfront This hotel is great for the relaxed traveller. The service amazing, The waterfront makes for an enjoyable end to the evening. 11 July 2014
Rated 3.0 out of 5.0 by Ideal location but..... Perfect location and lovely views, clean and bright and breakfast was really hot and good value - BUT - family room was a double bed and an old rusty sofa bed which was supposed to sleep 2 children and my two children found t so uncomfortable, did not sleep well. The mattress was wafer thin and the spring loud and squeaky. There is no way anyone could sleep on it. Then the shower - we tried adjusting in all different ways and even asked Concierge but they were unhelpful, all that came out was a slight trickle and very disappointing. The hot and cold taps wee the wrong way round which I believe is pretty dangerous in a family room. Overall - we only stayed one night whilst visiting a friend, got in quite late and left early. I would stay again but never in a famil room have 2 doubles instead. 09 July 2014
Rated 5.0 out of 5.0 by Such friendly and helpful staff All the staff we had dealings with were unfailingly cheerful, helpful and polite. More like staying in a small private hotel than a chain hotel. Well done to everyone 09 July 2014
Rated 5.0 out of 5.0 by great value breakWe have used this hotel several times now and can thoroughly recommend it. It is good value for money,very clean and the staff are professional and friendly 09 July 2014
Rated 5.0 out of 5.0 by Welcoming staff and comfortable, relaxing experience. Pre booked into Holiday Inn Express with friends for 4 days stay. Greeted with cheerful, friendly staff who remained that way for the whole stay. Breakfast ahd good choice and always hot. Rooms were very clean, Towels and bedding good quality. Plenty of tea and coffee always available. 08 July 2014
Rated 5.0 out of 5.0 by Excellent service We stayed as a family for one night so I could enter an open swim competition at the water sports centre next door to the hotel. Tom was very helpful and we were able to have a late check out so that I could shower and change after my competition. The breakfast was excellent with a seamless top up of anything that needed it. Very helpful, cheerful staff, a clean well appointed room and a fantastic location. Will definitely return! 06 July 2014
Rated 5.0 out of 5.0 by great service hotel staff were very good, room was good but air con didn't work, breakfast was ok but cooked breakfast lacked bacon disappointment as enjoy my bacon in the mornings with my breakfast. 06 July 2014
Rated 5.0 out of 5.0 by GREAT PRICE I stayed for the Robbie Williams concert at the MEN and the desk staff were friendly and prepared with transport details to the venue. The rooms were clean and comfortable with breakfast included. We were able to leave the car in the car park after check out which was ideal for shopping the following day. 03 July 2014
Rated 5.0 out of 5.0 by GREAT WEEKEND Stayed for 2 nights as we were attending a wedding at the Lowry Theatre. Needed to relax and unwind before the wedding and then get back to unwind after and before travelling home. Hotel, room and all facilities gave us the means to do this. 02 July 2014
Rated 5.0 out of 5.0 by A Wonderful weekend We arrived early but had no trouble parking the car or checking in and changing before our visit to the Lowery which is only 10min walk away , our room at the rear of the Hotel on the 3rd floor was excellent with a good view of the area as a bonus. The Hotel is in a quiet area so there was no noise at night even with the windows open( we did switch the Aircon off) . Breakfasts the both days where good with a good choice of pasries and fruit along side the cooked food if you wanted it . All in all we had a most enjoyable stay and most certainly will be back when we visit the area. 02 July 2014
Rated 5.0 out of 5.0 by value for money excellent hotel ,great staff and fantastic customer service. Would recommend this hotel to anyone visiting Manchester. Beautiful area of Manchester, near the tram line and buses into the city. 01 July 2014
Rated 5.0 out of 5.0 by Great location helpful staff Couldn't fault the accommodation, breakfast was great and Toby on reception was very helpful. 26 June 2014
Rated 5.0 out of 5.0 by Excellent Value and Locastion Good value for money and excellent location Thanks 25 June 2014
Rated 5.0 out of 5.0 by very good location This hotel was just right location first class rooms views food and well placed for shopping and discovering manchester 25 June 2014
Rated 3.0 out of 5.0 by Poor Staff Good hotel but poor staff response. No sense of customer service. Didnt even appologise when issue came up. 20 June 2014
Rated 5.0 out of 5.0 by Comfortable bed good nights sleep in a good Salford Quays locaction Comfortable bed - good nights sleep in a good Salford Quays locaction. Walking distance to Lowry centre and tram. 16 June 2014
Rated 4.0 out of 5.0 by A good hotel for work Stayed here on Monday 9th June and had a very good stay. The hotel is well located and there are plenty of nearby places for an evening meal if required. The room was immaculate and the bed was very comfortable - just what was needed after a long day of travel and meetings. Only slight downside was needing to pay for parking but that seems quite common of hotels and retail parks around that area of Manchester. 16 June 2014
Rated 5.0 out of 5.0 by Excellent location, service and value We really enjoyed our stay, this was our 3rd year and would definitely recommend for quality, comfort, service, location and comfortable stay 14 June 2014
Rated 3.0 out of 5.0 by Good, but definitely room for improvement. Ecellent setting. This hotel has home away from home feeling with nice setting next to the water with excellent access to quite a lot of restaurants within walking distance.Basic rooms, but very clean!. Room service disappointing. Cleanliness of breakfast cutlery unsatisfactory two stays in a row. Also limited range on breakfast menu. Good in general. 13 June 2014
Rated 5.0 out of 5.0 by Excellent location Great location for walks along the quays. Welcoming staff, Very good hot breakfast buffet. 12 June 2014
Rated 4.0 out of 5.0 by Decent hotel, though watch out for parking charges Have stayed at this hotel before and once again had a good stay. The only downside was the long time to get served at the bar following an evening out. They only had one girl serving, which was inadequate for the demand for drinks, as a lot of residents had all returned from the same event at Old Trafford. Also hadn't realised there is now a parking charge - not huge, but a bit annoying 11 June 2014
Rated 4.0 out of 5.0 by Nice location I was very impressed with the location of the hotel over looking the Quays. IT was nice to wake up in the morning and see people having a swim in the quays and all the activity going on in the various clubs. 11 June 2014
Rated 4.0 out of 5.0 by ist stay Holiday express overall v good would stay again , breakfast was ok but on the cooked side there was no bacon. Don`t know why but apart from that everything good and would stay again. 09 June 2014
Rated 5.0 out of 5.0 by General Hotel Lovely hotel, Staff were very friendly, especially Darrel on reception. Great Value for money, fantastic location right in the center off the lo-wry, would recommend this hotel to friends. 03 June 2014
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