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Rated 4.4 out of 5 by 598 reviewers.
Rated 4.0 out of 5.0 by Excellent Front Desk Manager Though I often travel, I rarely write reviews. However, on a recent business trip, I received such excellent service that it could not go unmentioned. Amber, the Front Desk Manager was more knowledgeable, patient and helpful than any IHG property manager with whom I have spoken. She provided an exceptional customer service experience. Kudos! 30 January 2015
Rated 5.0 out of 5.0 by Consistently good We just stayed here Jan. 25-27. It was a wonderful experience and stay. I try to stay in HI Express when I can. They are all very new and have a great breakfast. This is a great location. Marathon is our favorite place to stay in the Keys because it's a central location and the most beautiful key there. This hotel was very clean, nicely decorated, the pool was great (heated which was great at night), the restaurant was very nice and beautiful, and the marina was cute and convenient. Everything was great! I didn't want to leave!!! The only reason I didn't give a perfect score was that I wish the maid had replenished our towels and toiletries. And the room had a slightly musty smell which is typical for Florida. But neither was a big deal just worth noting for improvement. 29 January 2015
Rated 5.0 out of 5.0 by Can Not Say 1 Bad Thing about my stay. A I would recommend this holiday inn to anyone that is planning on going to the keys. We had a wonderful stay. 29 January 2015
Rated 4.0 out of 5.0 by Everything pretty much as expected Room & hotel were very nice, no complaints. Good location right in the middle of the keys. Seemed pricey, but a reasonable value relative to Florida Keys pricing. Complimentary breakfast was pretty much as expected, good variety, most of the food was decent - good, but didn't care for the cheese egg omelets. Would have left a tip for the maids, but no one in the hotel was able to make change, so my apologies to the maid service. 27 January 2015
Rated 5.0 out of 5.0 by Great location Located in Marathon Key Florida. Great location to beaches restaraunts bike rentals. Very relaxing and convenient to everything you could ever want to do. 26 January 2015
Rated 4.0 out of 5.0 by Keys Very nice hotel great location near water and Tiki bar and restaurant, makes hotel seem like a resort. The hotel needs a guest laundry, and the tub was very slippery. 26 January 2015
Rated 5.0 out of 5.0 by Great place and terrific staff This was a great place to stay for our trip to the Florida Keys. Convenient and reasonably priced. The staff is more than helpful and friendly. I would prefer a little more varity for breakfast than they provide. After 4 days it was all the same thing. 25 January 2015
Rated 5.0 out of 5.0 by Very Comfortable place to stay Rooms were clean. Staff on check-in was extremely pleasant and polite. The Tarpon Creek Restaurant next door was excellent. 24 January 2015
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