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Rated 4.0 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 by Good Stay Visited on my way to LA, after stay in SF and then visiting Yosemite. After check-out, visited Carmel and then took the Pacific Coast Hwy down after a night. Got a free upgrade to a spacious lozenge shaped room for being a gold member. Didn't have time to use the spa (sauna) and hot bath, but they seemd very very nice. Staff were very nice and the breakfast area was also well established. The property seemed relatively new with energy saving lighting and stuff. 21 January 2015
Rated 5.0 out of 5.0 by great value, amazing spa, no problems I'd highly recommend this as one of the best value hotels in the area. It was clean, staff were great, had no problem getting late check out or checking in really late. large fridge in room, everything worked as expected, and the room was large and nicely done. The hot tub was hot enough, jets are strong, and the sauna was awesome too. The breakfast was better than expected, food was hot and fresh. Even the coffee wasn't bad. Amazing value. 08 January 2015
Rated 5.0 out of 5.0 by New Year's Getaway Comfortable bed and great service! Would have appreciated additional towels. It did take 2 phone calls to the front desk to get additional towels brought to the room. However, they were brought immediately after the second call. Room and facilities were well maintained. Overall a wonderful facility with excellent service. 05 January 2015
Rated 3.0 out of 5.0 by Pasillos muy sucios Los pasillos del hotel muy sucios y olor desagradable 05 January 2015
Rated 5.0 out of 5.0 by Awesome Stay! This hotel and it's staff continues to hit it out of the park. It is simply the best!! 11 December 2014
Rated 4.0 out of 5.0 by Great facilities! The hotel is in a great location within drive distance to Monterey/Carmel but far enough to be relaxing and calm in Marina. Very close to Marina State Park. Overall the staff was friendly. The sauna/jacuzzi amenities were great! The elevator needs lots of TLC. I understand that there is only one elevator which is also used by the housekeepers but the tile inside the elevator is cracked, damaged elevator license display case, badly scratched elevator door and surroundings... the overall maintenance of the elevator seems to have been forgotten. Room are nice and ample. We stayed at the Jr Suite and the placement of the TV was "odd". Our room had holes on the wall and they were patched with square wallpaper patched which was a little tacky. There was stains in the hallway carpet and one spot in my room. My room a/c did make funny noises which for a light sleeper is might be a problem. WiFi does not work inside the room and that can be very frustrating for guests. 08 December 2014
Rated 5.0 out of 5.0 by Clean comfortable rooms My room was clean and comfortable, used the spa and sauna, both were in great condition. Went over Thanksgiving weekend so breakfast time was very busy, but staff was effecient and responsive to everyone's needs. Will stay here again when I'm in the area. 06 December 2014
Rated 5.0 out of 5.0 by good service would stay here again while visiting in the area, friendly staff, 06 December 2014
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