Rated 4.1 out of 5 by 241
Rated 3.0 out of 5.0 Overnight stay
Arrived late (and tired) and no one was at the front desk for about ten minutes. Was given a room at the end of the corridor on another floor. Room was not made up so had to return to the front desk. Assigned another room (took about ten minutes). Brought my bags and brief case down another corridor and when I tried my key card neither worked. Returned to the front desk and was issued another set of key cards that finally worked. The rest of the stay was fine. Have been staying here periodically for a couple of years. Will look elsewhere if service does not improve. Oh, and should note that staff are generally very friendly and helpful.
July 27, 2015
Rated 5.0 out of 5.0 Meeting the HIX Standards.
Be it Nampa, ID, Hastings, NE or Watsonville, CA, our stays at the numerous HIX facilities have always met our expectations for satisfactory service. And, no matter the franchisee of an individual facility, the HIX and IHG standards are, overall, very consistent. Keep up the good work. Thank you.
July 27, 2015
Rated 5.0 out of 5.0 by raylo1962 Always a great experience
My favorite place to stay when in the area. The entire staff is so super friendly and the accommodations are excellent. I always look forward to returning when I know I will be in the area.
July 27, 2015
Rated 5.0 out of 5.0 by JanP2015 CARE AND COMFORT
Every staff member encountered was friendly, caring and knowledgeable. Rooms were comfortable and clean. Beds were very conducive to sleeping well - pillows were labeled "soft" or "firm". Breakfast was good. Cookies in late afternoon were great. Even though the rates were high for the area, it was worth it for short-term stay. Would highly recommend Holiday Inn Express - Marina.
July 26, 2015
Rated 4.0 out of 5.0 by Grandma Mc Airconditioning!
The airconditioning unit leaked water on the carpeting from the first day of our four night stay. The problem was brought to the attention of front desk staff and was never completely solved. :(
July 23, 2015
Rated 5.0 out of 5.0 by JHigs Nice place to stay with a great beach nearby
My family and I visited the Marina/Monterey area. Hotel in the Monterey/Carmel area were more expensive and quality was not that great for the money. We decided to stay at Holiday Inn Express Maria as it was only 8 miles from Monterey. It turned out to be a great location to stay. We enjoyed the Marina State Beach more than we did around Monterey. We'll definitely stay here again if we come back to this coastal area of lovely California
July 23, 2015
Rated 2.0 out of 5.0 by PBEN Not up to par to other Holiday Inn experiences
I chose this property based on customer reviews. It was either this property or the Holiday Inn in Seaside. I chose this property for it's location (which is great) and because my overall experiences with IHG has been generally good. However, I found the staff at this hotel to be inattentive to needs, the hallways dirty, and the AC unit in my room did not cool the room to a comfortable level. I opened my windows, but my the noise from streets kept me up at night. I utilized the side doors to enter and exit, but stopped doing so once I noticed a strange man sitting right outside the door at various times of the day. That made my wife very nervous and did not feel safe using that exit. Proximity to Monterey was nice and breakfast was on par with other locations.
July 16, 2015
Rated 4.0 out of 5.0 by Mindy22 Nice room @ high price.
There was no ice in the ice maker on my floor. I had to go up to 3rd floor to get ice or get it from clerk. Did not get the room I had asked for. There were very noisy children above my room. The price was extremely high for this room. Happy there was a good fridge and microwave. Happy to get a room on the weekend, but was reserved well in advance & the price was too high for a regular room. The breakfast was OK. Same each day. No trays except if I took cumbersome coffee tray up to the breakfast room.
July 15, 2015