Rated 4.5 out of 5 by 66
Rated 5.0 out of 5.0 by noonjava Home away from home
This property is my home away from home when I travel to Eastern Illinois University for university business as well as visit family.
The rooms are spacious and extremely clean. The housekeeping staff are the most hardworking and friendly folks I have ever seen in a hotel. The breakfast area is fabulous. Great selection of food , even for those with special diets.
Front desk staff is knowledgeable about the area and can help with any little issues I have ever had.
This trip I traveled with my dog. She was made to feel at home as well. The staff made sure I was on the first floor and near an exit which was great to take the pup in and out for potty breaks.
The Mattoon HI Express is by far the most outstanding property in the area!!
27 July 2014
Rated 5.0 out of 5.0 by MarleneM Amazingly honest Staff and great accommodations.
They say that employees can make or break a company and that definitely is the case here. I cannot say enough good things about the Management and Staff at this Hotel.
My Nephew lost his wallet and a week later Sharron, one of the cleaning staff, found it and turned it into the Manager, Stephanie. Stephanie called me to let me know and that she was going to send it to us. It still had his money, gift card and health card in it. How refreshing to have a hotel with such honest and trustworthy staff.
We highly recommend this hotel and cannot say enough good things about the staff. When you stay in Mattoon make sure you stay at the Holiday Inn Express. You know that you will be in good hands.
25 July 2014
Rated 5.0 out of 5.0 by Ster0411 Nice Place
Great work. There were no issues during our stay. This is the second time we have stayed here, and will again next year.
22 July 2014
Rated 5.0 out of 5.0 by Tired Texas Family a great place to stay...
This was a great place to stay, clean, great food, friendly staff, no complaints at all!
07 July 2014
Rated 5.0 out of 5.0 by Prindy excellent comfort, great price
Went for a family reunion, will stay at this hotel again
and will recommend to other family members.
03 July 2014
Rated 5.0 out of 5.0 by Panthers 'r Us Nothing
Nothing to say except the computer in the media center was a piece of junk. I told that to the hotel clerk as I was checking out. His reply......"I hear that all the time."
Not, I will look into it and try to get it fixed.
26 June 2014
Rated 5.0 out of 5.0 by zayres Fantastic operation here
A+; best HIE I have ever stayed in. Fantastic nights sleep.
25 June 2014
Rated 5.0 out of 5.0 by shellster03 Great Service and breakfast.
We had specific requests that were handled politely by hotel staff. The breakfast was good and the pancake maker is much better than the beeping that the waffle makers make.
24 June 2014